M&C TOWING in
Klamath Falls (OR)

Didn't listen to a damn thing, took my car I had just bought for funzies cuz why not screw a single mom out of her transportation the instant she bought it? Answer politely? No way! That's too much to ask for.

Art was awesome! Efficient, FAST, and wonderful conversation on a long tow!

This company would not negotiate with my insurance after towing my car due to an accident. I was whisked away to the hospital while the police handled the towing. If I had known what the fees were going to be, I would not have gone through M&C towing. They charged $600 lien fee and $300 admin fee. Of which the insurance company only paid a part of. They refused to pay the rest labelling it as outrageous. I too would have refused to pay their outrageous fee I ended up paying anyway as insurance took it out of my claim payment. I am demanding a refund of $650. I have reported them to the board per the instructions from my insurance company.

This is the review I just gave to AAA- The tow truck driver (David) was amazing! He had to go through a lot of effort to get my car on their truck from the location parked. He was patient and professional. My driveway he had to drop the car (3 hours away) is VERY challenging and he did it with ease. Very polite and good at his job. Works for a local KFalls tow company named M & C Towing. They should be happy to have him on their team.

We are from California and had the unfortunate experience of hitting a deer on the highway that was unavoidable as it jumped out in front of us. It damaged our van severely where we could not drive it at all and were stuck on the highway. and we needed a tow back to where we were staying. Travis from M And C Towing through AAA was fantastic and he even brought us cold water bottles While we were waiting and explained everything to us professionally I hope we don’t need another tow next time we’re in Oregon, but if we do, I would be sure to request Travis. M And C Towing is fortunate to have a considerate and compassionate driver as him.

Requested towing because of a front brake issue. Travis, M&C Towing, was there within 15 minutes. Very professional and courteous service. Would recommend.

Travis is the best damn tow truck driver Ive ever had. Was great conversation and company on what was otherwise a really crap day, and also a brilliant mechanic and gave me some insight and solutions for what was wrong with my truck. A smart and genuine guy, cannot recommend enough. Thanks again, Travis!

Travis was the driver. He verified the vehicle before towing it, verified the drop-off location, and spoke with the mechanics at the drop-off location on where to place the vehicle before off loading it. He was very professional and polite.

I hope you never need a tow truck, but if you do, pray that you get Travis. He came and helped me out much faster than I expected, put an eye on my concerns and shared solid, experienced info that helped immensely, for that moment and for avoiding the problem in the future. Plus good vibes. Thank you, Travis!

Travis is amazing worker as a tow truck driver. I had 2 times I needed a tow though AAA. And funny thing is. He has been my Towing guy. He's very nice. Helpful on my first call I was nervous. There timing is priceless. First call 30 Min call today was 17 mins hr was there.

Definitely five-stars with M & C Towing ~ made possible by Travis. He not only made it a point to get to us fast while we were stranded on Hwy 97 nearing evening, but he then went above and beyond that evening and also the next day. He was quick, friendly and willing to help us out in an unusual situation. Thanks!

Last night my husband hit a deer and it wrecked my car called AAA & Travis from M&C came and hooked my BMW up and took us to Medford.. Travis made the our whole experience pleasant great Guy!! Would highly recommend M&C if you need a tow call M&C

Gerald with M & C was amazing when our young adult daughters had car trouble 2 hours from home. My husband and I were unable to come get them but we called AAA who dispatched M & C very quickly. Girls said the whole process was smooth sailing and we couldn’t have been more relieved and appreciative!!! Thank you Gerald and M & C Towing!

Thank you Travis! This guy went above and beyond to get me back on the road. He was super friendly on the phone and he had to work on my tire in the snow. He made a trip to buy a valve stem for me so I wouldn't have to wait 3 hrs for a tow with the flatbed. Also, Tuffy got us home safe last night when we broke down. Thank you gentlemen.

This company was called to tow my truck due to a broken ball joint. By the time My truck was dropped off at the house. It had no tires on the front end. It was dropped on the front end resulting in bent tie rods, Ripped CV Axle boots, in the front differential now leaks. I had to contact the police multiple times just to get the insurance information. Not only was dealing with the company itself horrible but also their insurance company as they do not respond to you, nor do they answer any questions, or does anybody have any mechanical knowledge whatsoever. I would not recommend this company to my worst enemy to tow a tonka truck. There is no customer service or basic human respect for another's vehicle.

Thanks, Travis (in the little red truck) for getting my husband back into our Acura MDX when he locked his keys in the car. Travis was prompt, friendly, and quick at the job. Really appreciate you!

If I can give them a regitive star I would. I called to their dispatch before. They are very unprofessional and rude. They hire drivers with a bad driving record, racing backwards down streets, going 25+ above the speed limit, almost hitting parked cars, tailgating etc....I know for a fact one driver was drinking and driving while on call... Had beer in the cab as well....

I have to thank Travis in the red truck for being my hero today! Locked my keys in the car n called AAA they showed up in no time n rescued me in no time. Travis was awesome. Thank you so much!!!

M&C Towing, the best experience I have ever had today in the worst of all horrible situations with my car being broke down. Of all places the dump. I have to say I was so pleased with how fast the driver showed up! First off, Owen had initially called me and let me know the ETA of his arrival. Sure enough he showed up before I reach the front gate on foot. I jump in his truck and before I knew it he had my vehicle up on the truck. His perfessional service couldn't have been better. Owen you made my day. Thank you for the outstanding service you gave me I apprieate it. Jolene H.

Art is amazing! So happy with his service! Towed my truck out of the mud in minutes! Super friendly and showed up so quick after I made the call! Will for sure call them again if needed! Thank you Art for helping me out! Much appreciated!

They got my husband and I off the side of the road quickly when our pickup broke down. Art was very polite and friendly, and made the trip home pleasant despite the distance. We would definitely use them again if the need arises.

We used a flat bed wrecker to lift a car out a moving van. twice, one being a pick up and one being a car. We moved from Colorado and needed service to get the vehicles off. M & C was professional, friendly, prompt, reasonably priced and a pleasure to work with. Art was the driver and we enjoyed talking with him and his help in getting the vehicles lined up and removed from the moving van. We would highly recommend them and will use then in any future need of services they provide. a 5 star company for sure!!

Review from 6/26/2021: One of the employees of this company has been parking the company's tow truck in front of my house every day for over a month. He has been causing trouble and making life miserable for the entire neighborhood. We called the owner of the company, Chuck, and he was very rude and told us that we shouldn't, "call him up and whine about his employee." Unacceptable.

The first guy they sent had a poor attitude but the second one was very informative. We ended up doing the job ourselves and not using this company. The price for towing a vehicle was outrageous. I was told that I would be charged for both trucks if I used their service, even though the first truck hadn't done anything, except drive down and look at my vehicle. I still appreciate that the second gentleman was very nice. Overall, I give them 3 stars but I didn't end up using the service to tow my car.

Excellent service, this guy rocks. We had been stranded for hours and their top guy came and saved us. We had a 3/4 ton pickup completely disabled ( we hit a very large deer).and a 40' gooseneck trailer . He got us home and his friendly personality, eased the tensions of the day. Sorry we didn't get your name. He probably told us but forgot. Sorry.

Well this was a AAA dispatch. We told the tow company what was needed to recover the car. They showed up with none of the required equipment. Although the driver did do his best with trying to recover the vehicle his way he did not succeed. After a quick trip to harbor freight and purchasing 2 9000# recovery straps and a 8000# hand winch I was able to recover the vehicle by myself. The only reason I am giving 3 stars is because the driver did go above and beyond in his recovery efforts. Problem was the method in which they tried. To give him credit we called another tow company and they just looked at the car and said "no" call your insurance company after it falls down the hill looks like an insurance total to us. Omg. I will be giving them a 1 star review.

I had my mother from out of state and my four children with me. I was told by AAA I would need to find transportation for my family. No questions asked your company accommodated all 6 of us and towed our vehicle. We were far from home and appreciate you accommodating us. We enjoyed your service. Your company was quick to respond. It was definitely a blessing. We are beyond grateful! You're driver Shawn was very personable and pleasant as well. I appreciate your driver and your companies service. Happy holidays!