They did a good job on my lexus color match was flawless and they stand behind there work. Got me schedule in the same week. I prefer smith rock then my insurance network body shop. Feel free to get a quote.
Absolutely incredible, went above and beyond to make sure I was taken care of.
Had never dealt with an insurance claim so I was apprehensive about the entire process, but smith rock auto body made it a breeze. Extremely pleased. My vehicle looks better than it did the day we bought it.
Would highly recommend!
What a fantastic family-owned business! I searched for a local shop to repair my camper roof. So, I wouldn't have the hardship of going to Four Wheel Campers in Woodland, CA. Nate, at Fixin Trips in Bend referred me. Professional, friendly, quality service and work. I am 100% satisfied with all my interactions and complete repair of my beloved camper. Thank you, Ashley & David!
I came here to see if they could change a part on my semi truck suspension that had worked loose. Unfortunately, they couldn't replace it, but I certainly give them 5 stars for effort and trying to help me.
I needed to park my electric bike safely and had mistakenly not been prepared with my bike lock. In order to keep that days’ business engagements, the office allowed me to park my bike safely in their lot. Thank you!
We've had multiple vehicles repaired here and it has been an awesome experience! Very thorough and professional. Our most recent repair was our truck and we got it back showroom condition. I highly recommend them for any repair.
Matt
I can’t say enough good about this team of people. Every single one of them was professional, helpful, kind, personable, and had me back out the door in no time flat with my issue completely resolved. Awesome hometown business with High professional marks! Thanks to everyone!
I went to the body shop talked with David he popped the dents out of door. Dano fixed the bumper. I was not charged anything. Very professional staff I highly recommend going here. Thank you very much for taking care of me.
This shop was so helpful with all the questions I had. Very knowledgeable receptionist. The crash damage I had was severe, and the shop did an amazing job fixing a difficult project. 10/10 would recommend
My experience was great with Smith Rock. My truck had been hit by another car, so it was an insurance job. My truck is 20 years old but was in very good condition before the damage occurred. They kept me well informed throughout the process, responded quickly to questions, and did a great job on the repairs.
I absolutely love these guys!!! I needed my trailer fixed from some damage and they went above and beyond!! They are about integrity and making sure that they do their best work! It is very hard to find good people now a days who aren’t trying to screw you over!! I 100% recommend them!! Thank you so much for being genuine people!!
Hands down the BEST experience EVER! When my rig was done, I unfortunately couldn't physically go get it so they brought it to me.
Would never consider calling anyone in the future!
A big Shout Out to Dave and Ashley - and their entire crew and craftsmen who brought my Outdoors RV Creekside back to showroom condition. Very easy to do business with, very accommodating to my needs and schedule and willing to fix some minor dings and scrapes / cosmetic damage where others said they don't work on RV's.
I was recommended to them by my dealer - Big Country RV of Redmond because they are not equipped to do body work on the RV's they sell and refer all their customers to Dave at Smith Rock.
I was skeptical at first, but after my opening discussion with Dave, I felt confident they could do the job - and - they did all to my complete satisfaction.
I highly recommend them going forward . . .
My car sat in their lot for 3 months while other cars got put ahead of me. I called or visited weekly to check in and was told multiple times that my car was next up, only to check back in and find out that multiple cars had been moved ahead of me. I expressed to the owners wife many many times how I needed my car back urgently as I was having to find alternate transportation in the meantime. She brushed me off, regularly neglecting to return my calls, and apparently never told her husband of my situation so the problem kept happening. After months of my car sitting there I finally talk to the owner and he says he had no idea I needed my car back urgently (who doesn't need their car back? At no point did I say to just take their time getting to me) and if he had know he wouldn't have pushed me back so many times. I was furious! Thankfully he put it on the frame rack the next day, but seriously, this could have been done months prior. Having to find alternate transportation for months was very stressful and expensive!! I finally am able to pick up the car and they left me with a dead battery!!! Who does that?! Also one of my emblems had been ripped off. They have dodged my phone calls since receiving my payment to avoid fixing the emblem. NEVER GO HERE!! The customer service is terrible and his wife Ashley has no business being the face of the company with how she neglects their customers. I'm happy to have my car back, but furious over this unnecessarily painful and expensive process.
Aside from how quickly they responded and how professional they were; the repairs they did on our vehicle were better than we expected. These guys go above and beyond with their work. Thank you so much for getting us back on the road quickly. We will recommend you for body work in the future! Thanks guys
These guys helped me and asked for nothing in return after I hit a chunk of ice on the highway!! Solid mechanics, great customer service, really friendly. Highly recommend!
Fantastic place! David and Dano were so polite and professional. They quickly addressed the problem with my vehicle. I highly recommend this business and will use it again should the need arise.
I couldn't be happier with the work that was done on my '92 Nissan pickup.
The price was very good and the outcome was excellent. The truck looks brand new! And it doesn't hurt that the owners, Dave & Ashley, are nice as can be. I'd never hesitate to go back.
I first want to say, I meet all of the people that work for Smith Auto and repair . Everyone was extremely nice, as I might add, the owners were more than helpful. Most of all, they did a fantastic job on my car! I
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