Carquest has been amazing. Carquest employees have gone above and beyond every time I need assistance. I was replacing a cable that broke in my car door, the lady behind the counter was able to let me know I cannot just replace the cable, I had to replace the whole locking and cable unit. I also had an issue with replacing an alternator on a foreign vehicle. I replaced the alternator but the electrical plugs did not match up. I could only find the adapter in Australia costing quite a bit of money and time to have it shipped here. Carquest not only went out of their way to find the exact part I needed, ordered it in and had it the next day for $16.00. I am thoroughly impressed with their professionalism and dedication to helping their community.
I stopped in to get some oil for my Dodge Durango, and the bearings were going out in my fan. They helped me as I worked on it so it wouldn't make contact with anything. I was able to drive it home and later take it down to the dodge dealership. They're a good group of knowledgeable, helpful people.
I worked at a carquest similar to this one for a number of years. I now live here and operate a small home-business and work on car projects in my spare time. Most of the staff here are intelligent and well-informed on their vehicles and jobs. They engage me in regular conversations and are fun to talk to! The prices are very reasonable (often much cheaper than CRAPA on everything except tools). This place is awesome, I just wish they were open more hours as I have shown up when closed a couple times and was forced to go to CRAPA/NAPA. It will be nice to see them move into their new store as well and hopefully get a larger inventory... as I have had to order several common items I thought should be in stock. When my 2014 impreza was new, they made sure to start carrying my oil and air filter regularly so they would always have it in stock for me. My carquest use to do this, and it's what sets them apart from CRAPA. Their worldpack system is also very awesome and powerful. worldpack is an import parts inventory that give CarQuest the ability to sell OEM parts through their system. CarQuest for the win! Hope to do business with you guys for years to come!
