What clients say about Autotech NW in Molalla (OR)
Made an appointment days prior, thought that I might have troubles making my appointment time, so reached out again days prior to let them know I was going to be able to get the car in early afternoon. Get a reply saying that was fine and there’s no problems. Drive all the way from Tillamook to Molalla to get my truck there just to be told that they hadn’t put somebody else in my slot and that they wouldn’t be able to even get to my vehicle until the next day. Lovely 2+ hr drive for nothing. Thanks bud! Definitely will be looking at other shops. Be warned.
Great service! All the staff is professional, friendly, & courteous! Service is timely! We have had them servicing all our rigs for years. They take care of what is needed, advise you of any items they find but don’t try & sell you services you don’t. Pricing is always fair. They have earned our business & unqualified recommendation.
Friendly, honest, accommodating, competitively priced, fast on-time service. Have been customer for years. Angela and James and all the technicians are great!
Four years ago, my wife and I moved from working on the southern Oregon coast to Molalla, leaving behind an honest mechanic shop who we had many reasons to trust and appreciate for decades. Now, we feel so fortunate to have Autotech NW to professionally and honestly service our vehicles in our retirement, when our funds are tight. We highly recommend them for best decision making and best practices when needing vehicle maintenance and repair. Many thanks Autotech NW for providing excellent service to customers and needed jobs for technicians - right here in Molalla!! :)
If I could give them 10 stars I would. Seriously, Autotech NW is second to none in customer service, honesty and excellency in mechanic work. I trust them implicitly and could not be more happy with their work. Great communication and top notch staff! Thank you!
Outstanding price and service. Autotech has serviced several of my vehicles for years and they are honest and provide fair and excellent work. They did a recent brake service on my 2005 Toyota Sienna and their price was competitive and work was excellent. I definitely recommend them!
I've been going to James and crew for coming up on 10yrs. They always make sure I get in ad soon as they can. Communication is awesome, and when things go away, they are helpful with solutions. I wouldn't take my bow-tie parade anywhere else. ❤️
Won’t be back!! Took two visits to repair two leaky power steering hoses at $250+! Was told the mechanic looked at BOTH hoses. Hoses were old and cracked and should have been replaced at the same time.
Bent the temperature gauge hose on the motor. When I took it back to the shop they took the wiring from underneath of the dash out until someone realized the mechanic laid his hand on the gauge in the motor and bent it. The wiring underneath the dash had nothing to do with the bent temperature gauge. But the wiring was left open for the drive home. Didn’t try to make it right or even apology for the mishap.
(Reply back to you…)
First, Thoree is my handle name. Yes it was you and your establishment. Curious how many power steering hoses you replace in a week and how many customers come back to you with a bent temp gauge. And no, it wasn’t us on 12/27. The week prior! And I did forget to mention my ride home with greasy palms from the steering wheel your mechanic left behind. All in all, it took three return visits, and multiple charges to replace two power steering hoses, and not once did we receive an apology for having to come back and for you to correct the problem. Should have been done right the first time!
We have been using Autotech NW for years now. We love that we can trust them to give us a true and honest opinion. They have NEVER pressured us to fix something just gave their estimations and will make us a quote if we ask for one! Highly recommended!
I had called the day before as I had a blinker light go out, I spoke to James, he told me to bring it in, and that he could more then likely fix it in the parking lot, which he did!
I actually asked that he replace the other as well, as normally when one goes out, the other soon follows!
He was quick, courteous, and they have definately earned my buisness!
I was in a pinch when my car engine suddenly stopped working on my way back to Portland from camping. Limped the car into Molalla and a passerby suggested we talk to the folks at Autotech NW. They took care of me quickly (given everyone else said they couldn't get me in for 2 weeks, he got it done in a day!) and for a price that was significantly better than I had expected. They were really nice and communicative throughout the whole process. Thank you so much, James!!
Drove 40 mins from Vancouver on a reference to service my 2018 Ram diesel. Didn't look like much from the street but the shop was super clean so was the bathroom (was even furnished with a baby changing table- little details like that matter to me). Great service, competitive pricing.
James is awesome. Took my Wife's Honda in for Ac work and could not be more pleased with Auto Tech. Payed less than I thought I would and would recommend them to anyone!!!
Appreciated the kind, courteous manner and great communication when dealing with any car issues. Very prompt and usually finishes sooner than expected which is always a bonus. I really highly recommend this auto service company and will be a loyal customer for many years to come.
I would recommend Autotech NW to my Mom.
We have been going here for a number of years for a simple a oil change or replacing a differential. Thank you for providing a good honest repair shop in our community.
Auto Tech Northwest is a very friendly place. They have always been straightforward with me on what I needed for my vehicle and very reasonable. I totally appreciate them for what they do for me in my vehicles.
Best place ever this is my second time there they're so amazing and they explain everything what was wrong what they did to fix it ive learned so much about my car because of them! I will never go to a different mechanic. They're the sweetest and actually care about you and your car
Outstanding service we are new to the area and needed a new place to call home for our vehicle's service by far the best service from start to finish. They have great pricing for a oil change and the service that comes with it with diagnosis and online view of the results and no trying to get the customer to pay for things they do not need. Amazing friendly and down to earth. Thank you
I had a repair done by a dicey mechanic, and was not certain of his quality of work. I stopped by with a concern, and the gentleman at the desk responded to me with courtesy. He took a look at my concern, assured me it was ok, and did so with a smile, not charging me a penny. Now THAT'S customer service! I wish I had gone to these guys first and not wasted my time and money on this other fool. I'll definitely do so with any other repairs. 2 thumbs up.
Friendly and professional service. They always give it to you straight and help you where they can; or provide excellent referrals for jobs they aren't able to complete at their facility. I no longer live in Molalla, but still make the drive out to their shop for my oil changes.
I have been taking all of my vehicles, both personal and company, to Autotech NW for about 15 years now. They are honest and do a great job. There pricing is very competitive as well and I have always felt that i have gotten the best deal possible from them.
Took my 2000 Chevy Tahoe in for an oil change. Not only was it $8.00 less than they quoted me, but they replaced my parking light for $1.00. For a high mile vehicle they assured me it was in good working order, and gave me a reasonable estimate to repair a leaking diff seal.
Love these guys. I am a repeat customer. It's hard to find mechanics I can trust.
I love this place, the guys are all friendly and knowledgeable. The first auto repair shop I have encountered that practices integrity and honesty. The best rates anywhere. I highly recommend it.
We moved from Gladstone Oregon to Molalla and we needed a good place to take our car to for Oil changes and other things. We love to do business with local people. We went to Auto-tec and we could not be happier. The staff are so polite, helpful and professional. They are fast and very honest and not over priced. We love going to them.
Autotechs staff is so friendly and they go above and beyond for their customers. I moved to the area 3 years ago and I was recommended this place by a classmate of my sons mom. I was more than pleased and I will never go anywhere else!! Thank you Autotech!
I have been taking both our vehicles to Autotech for several years now and am very pleased with my repairs and service. If you need your foreign or domestic vehicle serviced or repaired I would not hesitate to let the folks at Autotech do the work.
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