A few days ago driving home from the store a bolt from the street got stuck in a back tire. I was able to get it home. Today the nice person on the phone helped me with the insurance road assistance and not long afterwards Jim from came to the house and put the "donut" tire on for me so I could drive to get the other tire fixed. He even put the big flat tire in the trunk for me!
Thanks!
The guys over Paul's Wrecker Service are professional and knowledgeable. Anytime I need any type of wrecker services boruto in the Bartlesville area I will definitely call Paul's Wrecker Service, and you should too
From phone, in person, to any and all follow up- I highly recommend. Kindness, compassion, and understanding in the circumstance. Best in local area! Good hearted level head- a calm in your storm! 🙏
I wouldn't even give them a star but had to the lady that I talk to not once but twice told me to find another company to tow my vehicle. Not only was she rude she. Sound like she just woke up
My project truck broke down late on a Friday, called and the lady told me about 30 minutes. About 30 minutes later the truck pulls up. 2 guys get out, we talk about what is going on. In no time they have the truck loaded and headed home! I was obviously NOT having a good day..... these guys had me in stitches, I couldn't stop laughing! So much so by the time I got home I could hardly remember to be mad about the truck! They unloaded it into my shop like my best friends would. Very highly recommend these guys, they will be my go to forever for sure!
Paul is a very nice guy. He had bring me a loaner car in OKC when my new car broke down. I was in a bad spot with traffic and he got me safely back on the road.
They have been great for years, I just called them looking for advice about an issue I was having with another company and they were very kind and understanding without bad mouthing the other company, I have had 3 vehicles towed by/with them and never had any issues. Just wanted to say thanks for being Good people.
Paul's is always very responsive, fast, and friendly! I had a dead battery and within 15 minutes, employee Cecil arrived and got my car started. Super nice young man!
My tire was shredded in Ochelata while delivering mail. Paul’s Wrecker Service was sent by AAA. Friendly, courteous service that I’m sure I’ll be using often in future. Be kind to your mail carriers. When asked to fill a rut in front of the mailbox, don’t fill it with sharp objects.
I am very disappointed with this wrecker service.. We had to call them cause my wife locked the keys on the car. The guy that came out was GREAT, SUPER NICE... However when he unlocked the door, his stick snapped back & broke the switch that turns on the headlights and blinkers.. We have called 3 times about this, and have been told SOMEONE WILL CALL US...NO ONE HAS CALLED!!!ALL WE WANT IS FOR THE PART TO BE PAID FOR...WE EVEN ORDERED A CHEAP ONE ( $55...IT COST 60 TO UNLOCK THE CAR)... SO BASICALLY WE PAID $ 115 FOR THE DOOR TO BE UNLOCKED...WILL NOT USE THEM AGAIN...BUT THE DRIVER WAS SUPER NICE..
Unfortunately ive needed their wrecker services a few times and happy to say i will use them again in the future if need be. Pretty punctual about arriving in the time given by their dispatcher, who happens to be a wonderfully nice lady who isnt to hateful when u call at 3 in the morning! Cant go wrong!
Jim was absolutely amazing and so kind and professional. He was a pure joy to help us, in a not so great situation. Thank you Jim! Fast prompt service.
Came here in the morning at the supposing time it’s supposed to open, found out no one was here so I decide to call and wait. They told me someone was coming around in 20 minutes. So I waited for an hour. As soon as I was about to leave some lady got here without a care in the world. I suspect them to open right at the time they are supposed to open. Props for the people coming to work late…
Paul's Wrecker was fantastic in every way. Better service than any other tow service I have EVER used. They went above and beyond for us and I couldn't possibly thank them enough. They helped us on Veteran's day no less, when they have every right to just take the day off and spend it with their families. Instead they spent some time with us and helped us out of a serious bind. Robert, our driver, even recommended a good auto shop to get us back on the road since I don't know the shops in our area. God bless them and everyone that works for them, especially Robert.
My car unexpectedly broke down in Nowata, OK. Paul's Wrecker driver was extremely helpful and tenuous in getting my situation resolved. Got my car over to NAPA before they closed so they could replace the alternator. Took me back to Bartlesville! Very helpful!
We were traveling when our rental car ending up getting two flats. Paul towed our car to the nearest tire shop and dropped us off at our hotel. We ended up having him tow us back to the airport the day after. He was so kind and so helpful in stressfull situation. Thank you Paul!
Paul's Wrecker did a fantastic job. I was stuck and they towed me to tulsa. Great to work with, expedient and wonderful customer service. Definitely recommend!
Why the ridiculous wait time when I use my AAA? After going through all the information for the claim then be told the wrecker will be there in 1 to 3 hours.
I personally see your tow trucks just sitting around all over town not in use. I make one phone call to another wrecker service that's out of pocket expense and they arrive in 10 minutes. As a business owner it is your responsibility for customer satisfaction. You provide a service for my provider yet the quality of your service is poor in time management. I guess its to much to ask for you to perform a service your contracted to do in a timely fashion!
Paul’s Wrecker showed up at the perfect time to tow our truck. He was a very professional, friendly, and genuine man providing exceptional service. Not without mention, he did this in the above average temperatures in June. Recommend Paul’s Wrecker to anyone needing quality service.
The battery in my daughter’s car was DEAD! I called Paul’s Wrecker Service to request a jumpstart. I provided the necessary information to the dispatcher, and was told someone would be at my residence within the hour. About twenty minutes later Matt showed up and performed his magic. The sound of that motor running was like music to my ears. Matt graciously explained to me Battery Upkeep which I appreciated. The whole experience was a blessing. In times like these people like Matt are a balm to the soul. He was courteous, friendly, and genuine!!! Keep on saving people SUPERMAN!!!!!!!
Paul's Wrecker Service is outstanding! We had hit a big tire with rim about 25 miles from Bartlesville a few years ago on Sunday. We called Paul's Wrecker Service. Mr. Paul Posch was outstanding taking care of billing details with the insurance. He was very nice and we had good conversation. Again my husband had a burst tire about a month ago on the way to work. He called Paul’s Wrecker. One of the drivers was there within 30 minutes. We wish every tow experience everyone had was this good.
I locked my keys in my car less than an hour before I had an appointment for my kids. I explained my situation to the friendly lady who answered the phone and there was a very friendly man at my house, with my car unlocked, within 15 minutes. Awesome!
Well. Got stuck in the mud at a tilt tryng to turn around after just finishing a drop at 0230. Of course! Another semi truck wrecker service recommended Paul's because they were close by and we were not disappointed. Called a sleepy lady around 0230 (ya...at least she didn't seem mad about that over the phone lol). She said the wrecker would be out in an hour and quoted $225/hr with a 2 hr minimum. Being that we needed to get out of that situation we didn't have too many options but to go along with it. So I set a timer for an hour with the idea of calling back if the wrecker didn't show....barely 30 minutes goes by and here is the wrecker! Chris was awesome! Despite the hour of the night, he was one of the most efficient and courteous people I have met in this industry! He took a good look at our situation...which really wasn't too bad...hooked us up to the winch...and had us upright on the road in less than 30 minutes. It was great...no damage to the truck and aside from some muddy tires and losing 2 load locks...all we were out was about $500. A fuel surcharge was added that I wish could have been waived considering we only took an hour of time (including being dispatched)...but what can we say! By the time we were rolling our separate directions, my 1 hour timer still hadn't gone off! I really appreciate the service Paul's, and specifically Chris, provided. For Big Trucks needing help I would recommend them any day of the week...or hour in the day!
Excellent service - I put in a AAA call for assistance out at Woolaroc on a holiday weekend, the driver was friendly, polite, quick with the service. and arrived EARLIER than I was told on the phone.
Thank you Paul's Wrecker Service - my experience was a 5 star!!
They are 3 miles away and it's been 1 1/2 hours! I think that just about says it all. Improve your wait times and ask the lady that is answering the phone to stop mumbling or you won't get return customers.
I originally was only going to give one star for the extremely long wait but once the driver arrived he was very nice and professional. Thank him for all he does, you'd lose business without him.
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