What clients say about Poskey's Auto & Repair LLC in Stroud (OK)
If I could give 0 stars I definitely would!! The owner is the RUDEST business owner I have ever encountered!! If you get in a wreck in Stroud,ok or surrounding tell the police to call anyone else! I cannot stress enough how condescending and rude this man is! The ONLY and I mean ONLY person deserving of any praise is his sweet wife. I would recommend only speaking with her if you have the misfortune of having to deal with this business.
Are car broke down 10 min into a 15hr ride home. We called around and found a autoparts store uptown and they told us to go to Poskeys auto repair. We drove down the road 4 miles and got to the shop. I told them I was from out of state trying to get home and my car started to act up. Check engine light on. They got it in worked on it 4.5hrs got me back on the road. Had a bad coil pack. They took us to town drop us off so we could have lunch while we were waiting then picked us back up took us to the shop. Car was ready. Great people! Great place! Nice friendly people. Next time thru just going to stop by and thank them again.
All I can say is, I’m surprised he’s still in business… because I know it’s not return customers. One thing I can say is the owner maybe the rudest individual ever…and not to mention the customer service was horrible. It’s bad enough that I feel guilty even giving him one star. My recommendation if you need a tow service in the Stroud area is to walk 100 miles in any direction to stay away from them.
I got pulled over and my car towed . Even though the bill of sale was in my vehicle . Well I go to get my vehicle out of impound and not only would they not give it to me because I couldn't prove it was mine because they had the bill of sale ! But they wouldn't even give me my house keys off my key ring to be able to get in my house . Obviously working in ka hoots with the ohp officer that pulled me over for a tail light out that wasn't even really out as I pointed out the second I got out my vehicle and I immediately ask if he had a dash cam or body cam which he replied yes ! But now after the fact "time for court" all of a sudden his camera wasn't working that day ! Omg Smh
This is my tax dollars being wasted on this B.S. cause they have nothing better to do ???? DEFUNDING IS WHAT NEEDS TO HAPPEN !!! THere is no need for 6or7 layers of police . Put that money to help the homeless or our school teachers anything is better than paying someone else to harass and make up B.S. to extort money.
I called them today and talked to mark about hauling a 5th wheel he was very helpful and had a very nice polite man move it for us the price was cheap with great service!!!!
Horrible misleading and rude. Instead of saying he didn't feel able to handle repair he strung us along for 2 days unnecessarily causing us to miss our grandmothers funeral and wasting our time and money. Had excuse after excuse and the worst customer treatment I've ever experienced. Found qualified mechanic at another shop who had us up and running next day
I arranged a tow with Poskey’s through AT&T’s roadside assistance today which also happens to be Christmas Day. After I had paid via the AT&T roadside assistance representative, Sarah, who was wonderful by the way, I was told that Poskey’s wrecker had been dispatched and would be at my car in 30 minutes. I waited about 45 minutes and after not hearing anything from Poskey’s I phoned them directly to make sure that everything was on track and I was going to be where I needed to be to take possession of my vehicle. The man from Poskey’s I spoke with (the owner I’m assuming) was nice enough the first time we talked earlier in the day but when I called back the second and last time he informed me that he had received four phone calls but no one had paid him. I found that odd since I had just paid via my AT&T roadside rep who would then in turn pay him. He said he was about ready to just tell AT&T roadside to forget it. That he no longer wanted to do the job. I offered to call AT&T roadside to get to the bottom of why he had yet to be pad. He told me to go ahead if I wanted to call so I phoned AT&T again. After some back and forth between my roadside rep and the man from Poskey’s I was informed by my roadside rep that he didn’t want to wait the hour and a half it takes for AT&T Roadside Assistance to release my payment to him. He canceled my tow and told AT&T to take him off their list as a provider as he was put out by all the phone calls he had received from AT&T and I guess myself. I informed the AT&T rep that they most likely did not want their customers working with his particular wrecker service as he was severely lacking in professionalism and just outright decency. I understand it is Christmas Day and I can assure you I was not planning on having my car breakdown in the middle of nowhere at midnight on Christmas Eve. I’m sorry if I inadvertently ruined this man’s Christmas holiday (he was listed as being “open”), but he certainly did nothing to make mine any better. Leaving my car on the side of a turnpike in the middle of nowhere for longer than 24 hours was simply not an option or I would have happily waited until Thursday to do this. To be honest, I’m surprised my vehicle was still there and intact when it was picked up by another more professional wrecker service moments ago. If anyone out there is thinking of using Poskey’s wrecker service I would strongly advise you to choose an alternative. This man deserves no ones hard earned money especially if he can’t be bothered to do his job.
the people in the office is rude and hateful I've been trying to get them to do paper work that SS needs from when my husband use to work there , it's been 2 weeks and they still haven't got the paper work done , so now the state is having to get involved, I would not recommend this place at all , if u want a good service try LDs wrecker out of Chandler Ok
Not rude or lazy. Tired. Hard working and helpful. The guy said he would help. kept us calm during our ordeal, Even dropped us off where we needed to go after servicing our vehicle and let us go home to get what we needed to said we could pay when we came to get it. Amazing service.
Mark is an awesome mechanic, very honest and dependable! The office staff is very friendly and helpful. I would recommend this place if you need a good mechanic!
I would give 0 stars if possible. The tow truck driver was rude and extremely lazy. Extremely unprofessional. AAA needs to get a different company in the area
Poskey's was called by my rental company to come change a flat tire for me. They arrived in about 10 minutes after I was done talking to the roadside support. He had my tire changed in 5 minutes. He was professional and quick. Just what I needed stranded 9 hours away from home.
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