Just bought a strut from d&d. at first I got the wrong part and gave him a call 5 minutes before closing Mike picked up and had a solution for me and said I can come switch it the next day he was honestly respectful. I grew up in Clinton and despite what everyone ones opinion is with d&d I had great service there would recommend for certain things
Horrible service I had a jeep cherokee threw them I always paid on time but this last time I though I was due on the 12th I was 6 days past due THEY CAME AND REPOED MY VEHICLE AS I WAS OUT OF TOWN.. I called immediately and was told I can’t get the vehicle back I have to pay it off in full or come get my stuff I am beyond upset about this I just got the tiltle and tags in my name put new tires on the vehicle and tinted the windows how could you do someone this way?
Sometimes you're good sometimes they're not but I have not missed a payment yet and the car overheated on me in Dallas and I don't have a way to go get my car back and bring it back and then today he told me that he was going to make my credit go bad
My friend had a car payment due on the first. Spoke with a representative that we would be. Exactly 7 days late they came and repoed the car on the 6 day
I purchased a part off them early august, and it went great, the 2nd time i went to purchase a part, they treated like how isreal treats gaza. I will not be doing business with them in the future
Don’t even bother there attitudes are bad the people there are old mean people you would even like it and they didn’t even try to help people with businesses like these are a problem in Oklahoma and need to be shut down
Went to buy a part all the way from Oklahoma City to Clinton. When I get my statement from discover it showed I paid double the price. I should have looked at my ticket before I left. Nothing I can do about it now. Would like to amend my post and I am very very sorry for my statement. Truly, I was confused on which part I had bought from this establishment. THIS IS A TRUE RETRACTION BY THE AUTHOR.
I bought my last truck from them and I just bought my current one because i flipped my last truck as always they where super helpful and got my the one I wanted
I remember when my grandson was a little boy probably like 10 years ago or something like that, I got a car from you when you were on 3rd street in Elk City and payed it off and I'm hoping that I can come to you in the next few months and get a car from you again. 😊
They don't deserve even one star!! Bad attitudes bad business!! I was going to pay cash and called to ask a couple of questions, I guess I asked too many because the guy on the phone told me that I had some dumbass questions!! And then hang up on me... So that being said, I can imagine what their cars are like!! Probably liquid glass in the engines and glue on their belts!! I would steer totally clear of here...
Just want to say thank you again to the D&D team. I have now done business with them on a few different occasions. They have always come through for me. They have always been honest and fair. So Thanks
Called wanting to salvage a car and the service that I got was rude and very short. Called the place not too far from there directly after and had a wonderful experience. Customer service is important and they are severely lacking in that.
Found a 5.7 hemi here purchased and installed 2 days later truck runs good motor is clean and runs like it should. Great install. The owner doesn’t seem as bad as everyone makes him out to sound. I guess you just gotta walk in there like a man and stop acting like you don’t that the dude has a 20 dollar minimum that means if you buy a paper clip from him it’s gonna be 20 dollars. Y’all need to all stop whining about the something cheap is 20 bucks. “ITS A 20 dollar minimum.” Will shop here again.
I was not even done telling them my year make and model and they hang up, benefit of doubt i called back but no answer. Called forth time with a different number and they answered but as soon as the guy heard me he hang up. Terrible and rude!! not worth even a star on here.
Major scam artist here, they do indeed rip people off and they only care about the dollar not the people. They are cheap and the amount of people in this town that talk on this company says a lot about who they are. I've not heard one good thing about this company and I'm not surprised. You would be better off taking all of your business elsewhere, it'll save you time and most importantly money.
Very fast, friendly and helpful. Traveled from Oklahoma City to find a rare car part. Not only did they remove the part for me, but charged me less than a salvage yard if I were to pull the part myself. I was also in and out in under 30 minutes.
Just moved back to Clinton needed a trailer hitch put on my car. Office was pleasant and nice. Met old acquaintances, did the work after 1 phone call. They did an excellent job and will give them my business in the future. Again kudos for job well done. Thank you for the help.
Some of the rudest people I have ever met! They go buy cars for $700 and turn around & try to sell them for thousands to hard working people with no credit! No morals or values with these people whatsoever. They are all about a dollar. I pray for these scam artists! I hope they get exposed and shut down soon! I’ve heard so many stories of 1 missed payment equals automatic repo. I missed rent or late rent they cut off electricity until they get paid! Worst people to ever deal with!
***MUST READ***
These guys are great! I purchased a used 5.0 core engine out of a 2015 F-150 from them. It wasn't even a high priced good usable engine. It was a low cost core!!! so they weren't making much if any money on it. First of all, they gave me an awesome price on it, that perfectly fit my budget for a coyote swap I'm doing on my Mustang. I didn't tell them what it was for or how much I would be spending on it eventually. They just took care of me. They also included the engine ECM for an extra $100. The engine was complete minus the intake manifold, but with throttle body, engine power and control harnesses, all coils and sensors for $650.
I live in Tulsa, OK, and they're in Clinton, OK 3-1/2 hours away. They said they would get it packaged up for me on a pallet, and would even meet me at their shop on Saturday to pick it up, even though they're not open on Saturdays. Mike calls me the next day, and tells me his guys had cut up the engine harness when removing the engine, so he found me another one in Colorado, and had it drop shipped to me for nothing extra.
Saturday, I get to Clinton and my diesel truck dies at the exit. I call Mike to tell him I'll be late, as I think it ran out of fuel. He BRINGS ME a fuel can and takes me to the gas station, then when it still won't start, he TOWED me to the gas station. I finally get it started and get home after a longer story and more problems after I left there. IPR valve went out on my truck.
When I got home, I noticed that the throttle body wasn't with the engine. I called and talked to Ernie (Owner's Son). He said they mistakenly sold the throttle body with the intake manifold, but he says let me do some checking and call you back. I talk to him today and he found one in Missouri, and he's gonna have it drop shipped to me for nothing.
Every time I spoke to them, they were respectful and courteous. I WILL DEFINITELY BE CALLING THESE GUYS AGAIN IF I NEED A USED PART, EVEN IF THEY ARE 3-1/2 HOURS AWAY!!!
Service and yard guys have always been polite and easy to work with.
Office personnel are a different story. Thieves .After reading other reviews I can see I’m not the only one. Spend your money elsewhere.
I have been buying several used parts recently to rebuild a vehicle. While most times I could get over the bad attitude the people in the office had, this last time I'd had enough. If you're not throwing money at them, they are short and rude.
They act like it brings them physical pain to look up a price. I could understand this treatment if I had been in the place several times without buying anything, but this is not the case. I will say that they do have good prices, and I have not received a bad used part from them yet.
So in closing, if you can get over the attitudes then you can get some good deals on decent parts. As for me, I will just stick to eBay, or Roosevelt Parts World, even if it ends up costing more.
I just bought my third vehicle from them and not once had a problem with any of them...we always deal with Mike and he is awesome to us....heard the owner was a hot head but no problems ever with any of them ...give respect get respect...
My friend bought a transmission that was supposed to be a th400. Got it to the shop and it was a th350 and the transmission was not any good. He took it back to them to get his money back. There mechanic said it was there transmission and took it apart and seen it was broke then the owner said that wasn’t there transmission that they would not sell anything like that. I know for a fact that transmission came from them and wasn’t even took out of my friends pickup because it was notice it wasn’t the right transmission and it was broke. My friend is out 200.00 because of them. They are crooked as the come. All they do is rip people off. Do not go there for anything unless you want to get screwed out of money.
I made payment arrangements to pay on the 27th of April They just took my truck this morning. Waited till my wife and I left this morning to take her to work. and they got it when while I was gone. Get home and it's gone. I hope they see this because that ticks me off. Bunch of crooks and liars. I need a vehicle and I changed jobs and my paydays changed. And this is not the first vehicle I bought from them and it's mind boggling how they will treat a repeating customer like this. I was never late before on my payments. Bad freaking business. AND GO A HEAD D AND D, FLAG THIS REVIEW BECOUASE I WILL ALWAYS MAKE SURE I GIVE A BAD REVIEW!!!
None of the people that work there have any business skills. All they know how to do is steal and rob people. Worst service ever. Wants to fight customers in the parking lot for asking for the corporate office number. Really? May all the things you deserve come your way to you and your kids.
Totally do not recommend this place we got a truck from this place. Have always make our payments on time, 1 payment that we don't give on time we went just 1 week without making a payment but did make arrangements and they come repo our vehicle. Then we call and the owner is very rude he says we need to go get our belongings because he ain't giving us our truck back
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