What clients say about Glenpool Wrecker Service in Mounds (OK)
State Farm assigned this service company this morning to help jump my battery out in Kellyville. I received 2 messages with an estimated time. Then a call from State Farm that the case was closed even though they never showed up. State Farm called them and was told they couldn't get through the streets. Total BS. Slick road was clear and dry. Other cars and trucks made it as well as me with my Ford Fusion to get a battery after the jump.
Had to have my car towed a few days after the winter storm. Rodger (tow truck driver) was kind, courteous, friendly, helpful and knowledgeable. Even in the midst of what I'm sure had been a crazy few days, he acted with the utmost professionalism.
Was stuck in Checotah, Oklahoma at 3 AM.. my road side Assistance use them. It took while to get to me but showed up pretty quickly for the drive it took them and was 17 degrees and got my flat changed for me cause my car was missing a jack. Highly appreciated the driver for taking the job.
I was unfortunate enough to hit a deer the other day and a driver from Glenpool Wrecker happened to drive by. He pulled over to check on me. He took a look at my wheel well and made sure no fluids were leaking before blocking traffic with his truck so I could safely pull back on to the road. Their location doesn't work for me for the repairs, but I still wanted to give that driver kudos! I'll certainly keep their company in mind in the future!
Jared was on time , professional, courteous and really was careful in putting my 92 Camaro convertible on the tow truck and taking it off… Will keep their number for future services and hope I get Jared…or someone like him…Great Service
I received tow service from Glenpool wrecker service’s Justin, this evening.
He was very pleasant and patient and wanted to make sure my car was attached securely.
The Glenpool wrecker service rep was very kind also.
I appreciate this company.
I highly recommend them.
I recently used their services through AAA, and I must say, I was treated terribly. The tow truck driver kept yelling instructions at me while I was in my hot car with the windows up. To make matters even worse, he yelled at me when I put the windows down to hear his instructions, telling me things would fly out. As if I would be foolish enough to do that. I strongly advise you to get your employees in check. There are people who rely on these services, and I wouldn’t recommend using them if you don’t want to be subjected to such rude behavior.
Terrible guidelines as well as communication. You will call in and they put you straight on hold for 15-20 mins. As well as made me jump through millions of hoops about my impounded car complete headache be prepared for shenanigans
Late at night, I found myself with a nail in my tire and a spare that didn’t fit properly. After one wrecker tried and failed to get it changed (Not thier fault, it was improperly sized), I decided to have the car towed all the way back to Tulsa rather than leave it in a small town over the weekend and hope for the best.
That’s when Aaron showed up. He was all business—quick, efficient, and clearly knew his stuff. He had us back on the road fast, got the car dropped off at the tire shop that sold me the mismatched spare, and handled everything with zero fuss. He’s got that professional, no-nonsense presence, and still took the time to make sure I was taken care of. Professional, dependable, and solid all around. Thanks, Aaron.
My car was stuck in the mud yesterday and through AAA, Glennpool Wrecker Service was dispatched to help me. After a what seemed like a pretty long wait, A young man showed up in a truck that could not even pull me out. He had to call in another truck. At first I was extremely irritated, but the first driver stayed and waited for the other truck and together they really did go above and beyond. They did the job and were very professional and I couldn't be happier.
The dispatcher (Mary) was very helpful and responsive and got the driver dispatched quickly. She also called later and gave me an updated ETA. Jonathan the driver got there very quickly 15 miles in 25 minutes including the phone call. He picked up the truck in the parking lot “Mater” style. It was kinda tight and a big truck. Danny the supervisor called and made sure there were no issues.
Jacob was dispatched to my house because I was REALLY stuck in mud. It was late and raining. He had me unstuck in minutes. I really appreciate excellent service. I would recommend them anytime. They are the best!!!!!?
Talk about an amazing experience! On a Sunday evening my man Jared comes to the rescue all the way to okmulgee! When I say this man can drive that big ol wrecker, he was one of the most precise and best drivers I’ve seen!!! He definitely knows his stuff! Definitely keep this man around and give him a raise! :). Super nice and super skilled. Thanks again my man!
The personal here were amazing! Above and beyond excellence in every way. The young lady who took my call was extremely helpful and kind and thevyoung man who came out was so pleasant and explained everything and made me so comfortable. I highly recommend them if you should ever need a wrecker service. I am an older woman and most places take advantage of the situation but not these fine folks. Trust is everything these days and hard to find. You can trust them! Thank you
Shawn came to load our car to take it to a transmission shop according to their shop schedule. He was very efficient and professional. Now if the transmission gets fixed quickly, that will be good. Thank you, Shawn for excellent service.
Justin with Glenpool Wreckers was amazing. Very fast service and great communication as well. He also was nice enough to check my battery and recommend a low cost online auto parts place. He went above and beyond his call of duty. He made a stressy situation more bare able. Felt like he really cared and that is rare nowadays. Thank you Justin.
Couldn't ask for a better driver than Shawn! He was quick to help us out and meet all our needs! If you need a reliable tow driver, request Shawn. He will do you right and get the job done. Thank you Glenpool wrecker. And ask for Shawn!!!!
Thank you Shawn for being so quick to answer and to have a tow truck ready to pull us out of the ditch and get us back on the road. (Dang Deer) Couldn't be more thankful than glenpool wrecker! Thank you Shawn and your team that was ready to help! Glenpool wrecker will always be our #1 wrecker service! And will recommend to everyone we know.
Awesome towing service. Glenpool wrecker did what others couldn’t do. They towed my class C motor home on a rollback. Driver was friendly courteous and really knew exactly what to do. Absolutely the best towing service!!! I highly recommend Glenpool Wrecker Service.
I have had some tows in the past that left a bad impression due to rude and inconsiderate drivers.
But I will have to say that Zach Hayes is not one of them. He was very considerate and helpful when I needed help the most. I will always ask for Zach and definitely recommend him and Glenpool Wrecker to all my friends and family. He is definitely an asset to this company.
Zach at Glenpool wrecker is awesome. He always shows up to help us out with our company and is very friendly and always has a smile on his face and is very polite no matter what. He is just a big help with us. KEEP UP THE GOOD WORK ZACH WE TRUELY APPRECIATE YOU!!!!!
Super nice people and extremely quick. In all fairness i did not shop the rates but I think that was reasonable as well. I hope I don't need their services anytime soon, but they would be my go to. They were also recommended by the mechanic I was having the car towed to.
Richard from Glenpool Wrecker Service was very nice, polite, and professional, when he picked up my vehicle. He answered all of my questions and put my mind at ease. Richard even called me once he dropped off my car at the destination site to let me know that he locked up the car and put the key in the night drop box. That is exceptional service!! I would highly recommend this company for your towing needs.
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