This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Road Dog Recovery in Norman, OK shows a polarized but overall positive trend: 76/100. Many customers praise fast arrival, careful tows, fair quotes, flexible help, and empathetic drivers (quick response and professionalism). Common complaints center on impound experiences - rude or unhelpful front desk, after-hours and storage fees, perceived overcharging, and a few damage claims. Wait times are usually short. Pricing is mixed: some say honest, others predatory. No clear data on inventory variety, yard organization, or ease of finding parts.
What clients say about Road Dog Recovery in Norman (OK)
They are amazing! Would absolutely recommend!! Our dog got locked in the car with the keys and they came immediately! He was able to get the car unlocked and our puppy is safe.
Very professional, prompt and especially for a weekend when they are not open! Price was very very reasonable even for the weekend.
Thank you so much!
One of the worst wrecker places I’ve ever heard of in my life. Staff is disrespectful and extremely rude and do not deserve to be working there. They also overcharge like crazy I do not suggest this place at all.
⭐⭐⭐⭐⭐ Five Stars Isn’t Enough!
I cannot say enough amazing things about Road Dog Recovery. I was out delivering packages in Newcastle when I got stuck after my back tires ended up on a water tin and I couldn’t move. I was stranded on the side of the road for about an hour and honestly feeling stressed and discouraged.
Out of nowhere, this kind couple pulled up and offered to help. Come to find out, they own Road Dog Recovery. They went and got their tow truck, came back, and got my truck out safely and professionally with no damage at all. They literally saved my entire day.
What touched me the most was their kindness and understanding. I didn’t even have enough cash to pay them in full, and they were still willing to help me and work with what I had. That kind of heart and honesty is rare these days.
Because of them, I avoided spending over $150 and was able to finish my route. More than that, they reminded me that there are still genuinely good people in this world.
If you ever need towing or roadside help, do NOT hesitate to call Road Dog Recovery. Professional, reliable, fair, and truly caring people. I’m beyond thankful for them and will forever recommend them to everyone I know. Thank you again from the bottom of my heart!
From out of state and I was in and accident on the turnpike and my car was severely damaged, I didn't want to let it go to a salvage yard as it has sentimental value, I arranged to have it towed to a truck stop down the road till I figured things out. These guys were very helpful and understanding
and gave me a much better price then the other places in the area. Even had it towed by them a second time to a storage facility the following day and they gave me the same decent rate as the day before even tho it was quite a few more miles the second time. Good guys I give 'em 5 stars!
I called them on Monday and asked if they could get 2 cars that I bought at auction out of someones lot and moved to a different one either Tues, Wed, or Thursday of the same week. They had them both moved by Tuesday at noon! Charged exactly what they quoted and she was extremely pleasant to speak to! Highly Recommend to anyone!
I have had to use this crew twice recently and they're amazing. They picked up my vehicle without me being present and brought it straight to my home; quick and right on time. They placed my vehicle in the perfect spot, even though it was a tight fit. They empathized with my situation and gave great advice for what I should do next with my vehicle. I will recommend this crew every time.
I had the best experience today getting my car towed which is not usual. They were courteous, fast and reassuring. My choice for towing from this point forward. Thank you Road Dog Towing!
This place is unbelievable. The owner is extremely rude. She Never met me a day in my life and I felt judged from the first time I spoke with her. It was hear tone of voice Not everyone that gets their car impounded is a bad person. First time I call she said I’m in bed can you call tomorrow ? Every time I spoke with her she was rude. The 3rd time I called She barked about cooking dinner. It was 5 pm the lot had just closed. She was complaining about being put out by my business. I just wanted to pay the lady and get my car. Sure I had many questions. The first one is… since when does calling a 24 hour business at 10 pm make you a tweaker? At least I gave a damn about my car. Before you judge other people look and listen to the way you speak to your customers . The way you run your business shows in the appearance of your lot and that 50 year old barn you call an entrance. I wouldn’t recommend this place to my worst enemy. Which is a shame because the 2 men that actually do the work were kind to me. Run far away
Alexis and James are great. They work very hard, have great communication, and definitely know what they are doing. I will use Road Dog Recovery again and recommend to anyone in need of towing service.
They are professional and compassionate people I met after my car rolled from a wreck. I was treated with respect and would recommend them to everyone! Thank you so very much!
Showed up within a timely manner after requesting service. James did a great job getting my car ready to be towed and towing my vehicle to where I wanted. He was efficient, friendly, and had great customer service!
I locked my keys in my car and called Road Dog to get it unlocked. Within 5 minutes of calling the driver showed up and unlocked my car in under a minute! There were no scratches or dents from him using his tools and he was friendly and professional!! I would definitely recommend these guys to anyone!!! Thank you again!!
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