What clients say about Tony's Auto Works in Richfield (OH)
Feels good to feel safe in my car again! They fixed my brakes/exhaust!! everything! Even showed me how bad my existing parts were. My car drives so much more quiet now, and just so much more smooth!! I cannot recommend this place enough. The workers are transparent and do tremendous work!!!
Called him today and he did not have the patience to talk with me and he hung up on me. He could not fix my car last summer with regarding my air conditioner. He was suppose to get a part for it and when I called him he said he did not get it, I tried to talk with him on how I can get air and he hung up on me. I don't think being the owner that he should be so rude.
My car is in worse shape than when I gave it. I come to fix breaks and leave with my floorboards feeling like they are gonna pop off. I have zero reason to post a one star review but how does one spend a 1,000$ to get their car back in worse condition. Man I'm so pissed I can't even believe this.
We’ve used Tony’s for our car repairs a few times. We’ve always had a great experience. Frank is really nice and accommodating. We will continue to bring our vehicles to him!
Frank is an excellent mechanic- absolutely excellent. I’d recommend him hands down no matter what, he’s fixed several of my cars & they ALWAYS drove brand new afterward.
Wish I could give more than 5 stars. Amazing auto shop! We took our car in, and a lot needed to be checked, and repairs needed to be done within a short time frame and they got it done! They were very thorough and took the time to sit with me and answered all of my questions, very kindly and patiently (and didn't rush me either even though they were very busy). Did a excellent job, at excellent value. Was genuinely suprised at how great the price was. This business is honest and will not tell you things need to be replaced unless they do (we have been to some other places that have tried to get as many repairs from us as possible, necessary or not). Very trust worthy. They have gained a new permanent customer, and I hope they get many more. We need more old fashioned, caring, honest businesses like this in the world.
(Also, the decor in their lobby is cool!)
Though Tony's shop is small and not fancy, Tony is one person you can rely on to be honest. I have trusted Tony for many years and he's never let me down.
For the second time in as many attempts I've had a very happy experience @Tony's Auto Woks. Tony knows his stuff and recommends what seems like the right solution, and fixes it right for what feels like an excellent. Responsive , smart, friendly, and very close to the Turnpike, I 77 and 271 !
Took my vehicle in for timing belt, water pump, and spark plug replacement/service in January 2020. Service required removing 3 engine mounts, 2 of which sheared off (apparently due to a collision with a deer that bent the frame/sub-frame years earlier?). Tony and his team worked on resolving the issues and completed the job in 3 days with a small adjustment to the overall cost estimate. Vehicle runs without issue.
It is great to find an honest, dependable, and capable repair shop close to home! Will definitely be bringing my vehicle back for service in the future!
My wife and I were 4 hours from home when our campervan broke down on a Friday afternoon. Though they couldn’t see it till Monday, they were incredibly helpful. Called every shop close by to see if they could take us, when none could, they offered to let us camp in their driveway or give us rides somewhere. We snagged a ride home with some friends and returned the following week to pick it up. Tony called with every update, was clear about how to proceed and what was happening, and even charged me less than originally quoted! Great staff, great work, great pricing.
How can I give 0 stars? I brought in my truck for an electrical problem and gave them 4 days, which I was told was more than enough time. After receiving zero updates, I went to the shop to pick up my car. He made it worse! Took the truck to a knowledgeable and credible mechanic and he fixed it in 1 day. Tony's damage costed me another $400 dollars. When I showed him this new bill, he got upset, told me it wasn't his fault, and kicked me out of the shop. Completely unprofessional, rude, and disrespectful. Even though this is 0.5 miles from my house, I will NEVER return here.
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