Autobahn Service Centre, Inc. in
Copley (OH)

I have been going to Autobahn for over 10 years working on several vehicles. Great service, honest and helpful.

Did a great job on my wife’s car Very professional and did what they said they would do!! Worked on my daughter car also…. Same great service

Brought my near mint 04 Mazdaspeed Mx5 to have new tires installed and balanced. The wheels on my car were without any marks or nicks whatsoever. I assumed that since this company serviced exotics that my car would be handled properly. All four wheels have nicks, scrapes and dents in them from the tire changing machine. The damage is done. I have been driving it for several weeks and didn’t look at them when I picked it up. I haven’t formally complained about this but honestly this is basic requirements with sports cars that have exotic rims. Beware.

Autobahn has serviced at least five cars (BMWs and VWs) with us over ten years. We trust no one else. They are honest, efficient, fair. Louie and his team are the patient experts you want caring for your vehicles. We love Autobahn and would be lost without them!

I actually trust this place…..which if you ask me says a lot. I was going to the Akron BMW which I do not recommend unless you enjoy getting ripped off along with shitty service (it’s not bitterness…it’s honesty) this place is upfront and honest along with quick & quality service so you can’t go wrong in my opinion and experience.

These guys are top notch! Have had both of our past warranty European cars here. They always do wonders. We would trust them with any repair.

Took my BMW after the air conditioning would not come on. Within a day, they called to tell me that when the battery died over the winter, it put the car in transit mode shutting down many systems for shipping. It was a simple fix and they only charged me the diagnostic fee. 9 out of 10 places would have told me I needed a new compressor etc… its refreshing to get prompt, honest, and amazing service. Thanks to Autobahn.

My wife and I have had our BMW's serviced here since 2010. Always been a good experiance. They have a great reputation so wait times are a little longer.

Louie and the guys do exceptional work , I will never go anywhere else for my GTI's Great pricing

Great service! I was very happy with how he interacted with my teen-aged son as he discussed the maintenance and repair to his car. Pricing was very reasonable.

They are running a great business; very honest, high quality work. Highly recommend including for high end luxury cars.

Louie is the best! I took my my mom’s Audi there a few months ago and they did an awesome job. I took my Volkswagen Golf there for an EPC light. He fixed my tire that I didn’t know was bad and fixed the EPC issue! I will not take my car or my mom’s ANYWHERE else. I’ve had issues even at the VW dealership. I trust Louie with my car for life! If you have a foreign vehicle, this should be your first and only stop! The customer service there is AMAZING. They explain everything and don’t try to get over on you. The best customer service I’ve ever had when getting my car fixed.

They just always have taken care of us over the years whether Mercedes diesel our Audi, BMW or Volvo . They have Seriously saved us thousands of dollars over the years. Just Efficient honest Louie is so patient and now on the last schedule they offered to give me a loaner car - just amazing . Thank you Louie please never retire!!

Had to search for an auto shop that would work on my Volkswagen. After my research, I took my tiguan to Autobahn. Autobahn has completed multiple services on my car. They have been professional and prices have been very fair (especially compared to what VW quoted me) VW told me that I had an issues that would've cost about $5000, after Autobahn looked at it they quoted me about $700. Highly recommend Autobahn.

2024 update: I still take my car here and wouldn't go anywhere else. The service is excellent and my car runs so well despite being 14 years old now with over 200K miles on it. I trust the staff here and their recommendations, and I really appreciate the fact that I can get a loaner car for the day. They work with my schedule and are great people! Cannot recommend them enough. * Very pleased with my recent experience here. I contacted them about servicing my Mercedes after a different local business proved untrustworthy. They double checked the Mercedes guidelines for a 100K service and gave me a quote over the phone. They had good availability so I was able to book an appointment promptly, and they let me know how long the service should take. The location was easy to find with good parking Waiting room is small but comfortable with complimentary bottled water. I was there exactly as long as they had said (1.5hrs) and the final bill was within $25 of the estimate given, which was delightful! I would categorize them as not inexpensive but not at all unreasonable. Some places will charge a large figure just to look at a Mercedes but my bill was reasonable and in line with what I would expect. I also found both mechanics I spoke with here to be straight talkers and polite. These folks are definitely my go to mechanic from now on!

I’ve been taking my 981 Boxster here for a little while now and I’m so impressed with how well they treat me and my pride and joy! They are upfront and very professional, you can definitely trust that they know your Porsche and how best to service it !

Our Mini took a dump on us while we were up in that area from out of town. Called Autobahn, had it towed, and they were kind enough to run a diagnostic quickly and ultimately learned how to proceed. Quick-quality service!

10⭐️. A+++ . My husband was referred here for his BMW, and now we take both our BMW and VW to ASC. I CANNOT say enough. As a female with only general maintenance knowledge, I could easily be told something needs to be repaired and conned out of money because I want a safe vehicle, but I have only experienced HONESTY from this great crew. They’re professional in their communication and always follow-up with us despite being swamped with work. If anyone has a problem with this team, I would be so bold to say the one complaining is more likely the issue. I would be completely bummed if they ever close this shop. Highly recommend!

Used this business this week to replace a few leaking gaskets. This is a family owned business. The brothers, along with their staff of mechanics, do a great job. I've been using them on my BMW's for about 10 years. Excellent service. Years ago I checked some of their estimates against the local BMW dealer. Every time it seemed that the dealer was trying to do unnecessary work. These guys did a better job deciding what to fix and when. Thanks Louie and John.

My BMW 328XI started running rough one morning and the exhaust smoke was whiter than normal and then it stalled and didn’t want to start back up. I took it to the mechanic that I normally used for my “regular” cars and they told me the engine is blown. Not believing that I had it towed to this place and they replace the starter and reset about 30 codes and that was three months ago and it’s been running perfectly. Thank God I didn’t spend $4000 on a used engine and let my normal mechanic replace it. This business is my normal mechanic now. 👍

To be honest, I have never stepped foot into this shop but I want to give five stars! I called today to see about getting my audi looked at because I want to trade it in for a new lease. The gentleman had a very honest conversation with me and explained why getting it fixed will not matter if I'm trading it in. He was so nice and broke everything down, knowing full well it meant I wouldn't be bringing them my business.... YET! Thank you so much!

I took my Porsche in to get a shifter bearing replaced. I was never called when the car was completed. When I called in and found it was completed, I asked how it was shifting and they never even checked it. It’s like they repaired the bearing that was requested with their eyes closed and didn’t look at any other components nearby or related. I asked them to check it and call me back, they didn’t. I waited until the end of the business day and called back to receive this response: “oh yea, they drove it but it’s still driving poorly. You can come pick it up.” When picking up the car, the bill was double what I was quoted on the phone for the bearings replacement, all labor. I already knew at this point I had wasted a few hundred dollars because I would have to pay someone else to reopen the console and look at the other shifting components. When picking up the car, they said it 100% would need a transmission rebuild and advised another shop to take the car to. On the way home with a week invested into getting my shifting issue resolved I got to enjoy the nice aroma of mildew because my car had been left out in the storm the night previously. I had to wait another month to get it in another shop. The console was retaken apart and the shift linkage adjusted; the issue was resolved, a very common issue for this model. It’s hard for me to leave a poor review for a local business, but this level of service is unacceptable.

I would recommend Autobahn if you have a European car and live near by. Louie is a very honest and upstanding guy and truly believes in making sure his customers are happy. I had them do a pre purchase inspection on a 1995 BMW 740i that I ended up buying. I felt they rushed the inspection and missed some important items. I appreciated that Louie then reached out personally to try to make up for the bad experience and he went above and beyond to correct some of the issues I had with the car since buying it. I respect that commitment to the customer and I have had no problems with the work they have done to the car.

Ask in advance, how much labour required, how much in $ is not enough!!! Louie told me I did not understand how the business worked and told me he will not work on my car anymore so I thought I would write it here for others who are in my shoes, and naive like me. Make sure you learn how much time it will take him to finish the job, otherwise he will ask you to pay him $110/hour labour plus the cost of the parts no matter how long he works on it. You can also give him a threshold to stop working on it after. I called the store early in the morning to explain the problem and learn how much it would cost me. After my detailed explanation, Louie told me it would cost from $100 to $200 for a diagnostics and remove some errors on the dashboard. He could work on It same day if I brought my car before 10AM. I was at the store around 8:30AM, I told him I could stay and wait if it will finish in two hours, but after that I had to leave for a dentist appointment. He asked me to sit down. I waited for almost 2 hours and nobody told me anything about the status. I asked him how close it is to be completed because I had to leave for my appointment. He went in, talked to the mechanic and came back. He explained to me that the 150A fuse is gone and it had to be replaced. They did not have it in store and they had to order it, but it did not make sense to put everything together and I could come back after it is done. I did that... After my appointment, I called him what time I should be back and I was back at the store around 3:30pm. He told me the fuse cost $9 and his guy worked on it for 4.28 hours (pay attention to the decimals, I admire the precision). The labour cost $110/hour and he would be nice to count is as 4 hours only. The total was $450 plus tax. I am a doctor and I am not making this much an hour. No wonder because I am naive to pay him no matter how long it takes his guy to figure out a fuse which is not functioning. So please ask how much labour in advance. Asking how much in total $ is not enough.

I like this place they are so professional to do diagnoses for old and new Mercedes Benz, BMW and Audi. Thy are doing great job for entering all these cars. I did for my 91 560 SEL many things on this place they had great service on my car. I recommend for any one has like the cars that I mentioned to visit this place.

This is by far the best place in North East Ohio to take your foreign car! I drive a 2004 Saab 9-3 Aero and it can be a tricky car, as most Saab owners know. Louie and the guys who work there are awesome and I have honestly never dealt with such helpful people. I am in a tough situation and they gave me a great deal on the work needed for my car and they are very personable. They always found time to fit me in even when I'm sure they were totally booked and busy. If you drive a European car, TAKE IT HERE!!

These guys are awesome. I have had garages tell me that I needed a bunch of work. I go to Autobahn and they tell me that it is just one part of what the other garage is saying. They are very honest and do quality work with no hassles or pressure. As long as I live here I'll use them. They wouldn't work on my husband's Jeep though. But I have a VW and my daughter's Honda they have done great work on. Thanks Autobahn. Amendment: I went to pick up my car and they took care of a rattle that I thought was just an inevitable consequence of old age. My car rides and sounds like a new car. I did not even ask them to look at that item. They did the repairs as requested AND fixed my rattle. Such a joy to drive my car now. Awesome job Autobahn!