What clients say about Brunswick Auto & Truck Services Inc in Brunswick (OH)
I wouldn’t take your vehicle here. The guy charged me $150 just to connect back my ABS wiring just back to my module, which I already knew, and it was on there before I even took it in give me back my truck still had a check engine light says that I needed a whole module that they don’t make anymore I took it up the street the next day to another mechanic and they fixed it right up for me no check engine light all brakes work perfect don’t get scammed The guy is also kind of rude not good for business if you couldn’t fix it right, shouldn’t do the job
If you care about your vehicle, boat, quality of work, and customer service this is NOT the place for you. After first dropping my boat off for an issue, 2 weeks went by with no phone call. I reached out for an update and ray answered the phone and sounded nothing but annoyed that I was calling, each time I called. About a month later he tells me it’s fixed and it was something with the electrical but good to go now. I take it out after, and get stranded with the same issue. So I take it right back. About 2 weeks go by and he says it’s fixed again, I take it out, and I get stranded again, but this time my engine if puffing white smoke. So I take it back a third time, and after over $1000 and almost 2 months of back and forth being told it’s fixed turns out now my engine is bad. When inspecting over the work they did I discovered very poor quality of workmanship, loose terminals, half cut connectors to fit instead of proper sized ones, non heat shrink connectors, and a few heat shrink connectors that were never even shrunk. A wad of electrical tape, and an exhaust bellow clamp loose after seeing such poor quality of workmanship I wouldn’t be surprised if they ran my engine too hot while testing it in the shop. I would stay away from this shop and avoid any business with them, they are not BBB accredited either.
Very knowledgeable people. I've been bringing lots of different Vehicles over the years to them dating back to the 80s. Same owner and he's always on site.
Derek showed up in a decent amount of time took care of my tire and I was out of there in no time at all. Super nice guy, polite, hard worker, good appearance for the nature of the job. It's hard finding good help these days but this guy is definitely legit . Thanks Derek and Goodyear for your awesome service.
I used to be a certified mechanic, so when I take my vehicles in I have usually already checked them out and am generally aware of what needs done. I also look over the work after completion. I've had some pretty bad experiences with Brunswick repair shops, but I've been taking my stuff here for years and they are good guys. I recommend them whenever anyone asks who they should use. Professional, prompt, reliable.
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