Everyone was amazing and very helpful with the situation we came into with a vehicle from another lot they made it right and got us into something else! I will definitely recommend these people to everyone I know who needs a vehicle!
I bought a dodge charger off them like 2 weeks ago and it’s been nothing but problems it’s leaking oil out the oil filter, housing It was leaking radiator fluid out the Top radiator hose and something keeps draining the battery. I gotta figure out why.
By far the best car buying experience I’ve had. My husband and I traveled 2 hours from PA looking at a different vehicle, at a different “dealership” down the road. That one didn’t work out. We looked at every dealership on the strip. No one had anything close to what we were looking for. We walked in to Struthers, and said “this is how much I got, and this is what I need”. In 10 minutes we were driving down the road test driving a vehicle. They had the vehicle priced 2,000$ over our budget. When we questioned it, their response was, “we can work with you”. Then we brought our family car home. What we thought was going to end in a pointless trip and wasted time, turned out to be pretty great luck.
This place is the best they work with you and very helpful and understanding they figure out away to get you in a car they just don’t let you walk away with nothing they treat you like you family everybody so nice and helpful ❤️
This is one of the best car dealerships I've ever been to beautiful vehicles very friendly scaff and was more than willing to help in any way that they could i would highly recommend Struthers Auto Mall
DONT HESITATE!! Run!! Such a good selection of vehicles. I will forever be buying from here. Ash was the absolute best to work with. Ask for him everytime!! I love my new car!!!
i did purchase a car a couple days ago. Ash was really helpful for choosing me an affordable car. The staff were friendly too. He was explaining clearly and providing me some options that people are struggling about. luckily, the process was going smooth and nothing to be concerned. Very recommended.
Man, Ash really helped me OUT, going above and beyond to ensure I was able to get a ride within my budget.
Everything was explained in plain black and white without the hassle at all. Easy environment. Very chill staff. Very reasonable options and all. I recommend this place to anyone that just wants car financing and purchasing to be easy and fair. And again, Ash and the staff were all chill!
CROOKS, LEASED A VEHICLE THRU THEM, TRIED FOR 5 MONTHS TO GET OUR CAR REPAIRED THRU THE WARRENTY, NEVER ORDERED THE PARTS AND 1 DAY THEY JUST GO OUT OF BUSINESS WITHOUT WARNING THEIR CUSTOMERS!!
First time buying a vehicle from a dealer. If I could give them 10 negative stars I would. We looked at a truck that supposedly was serviced and completely checked out, ready to go to work. We immediately had some concerns about it. The owner Ray assured, reassured and triple assured he would cover any cost of repairs if that would happen to be the case. We got it home had more concerns. Ray kept reassuring us saying just drive it. If you have any problems I’ll take care of it. Wes said the same thing. We tried to contact them again as the problems persisted and escalated. No answer. No call back. Finally as the 90 day warranty was almost up good ole Wes did return a couple phone calls. Only to deny that they ever said they would cover any repairs. Poking fun at our situation saying, don’t you just need the truck for farm work?? Huh!!! Have you ever seen the loads a farm truck has to pull. BIG trailer loads of hay up steep long hills. Or maybe pulling a loaded cattle trailer. Farm trucks are some of the hardest working trucks there are.Yea it doesn’t need to be running top notch to keep up with a dairy farm. Also if you buy a $10,000 truck you expect it to be ready to go a few thousand miles if the need arises. Long expensive story short, we finally got it in a shop and yup just as we suspected. Blown head gasket, heads are bad, injectors are bad, cp4 pump is bad. Garage says $10,000 to fix it. Hmmm… so same price as the truck?!! Stay away from this corrupt, lying, money grabbing company. They’re the kind of people that give dealerships a bad name.
I was trying to buy a vehicle from the these folks. Very easy sale. I’d been looking for the right one for quite some time. There’s checked all the boxes. I dealt with someone named WES. I asked for a Car Fax and they took forever to get me one. When I finally got the Car Fax I asked for additional pictures of the vehicle. They are near CANADA and I heard they sell I lot of rusted out vehicles. I asked on multiple occasions for the pictures of the undercarriage of the vehicle. I left multiple messages with WES. He doesn’t follow up. I was supposed to get some pictures on Saturday after waiting since Thursday. No pictures on Saturday. I then followed up with WES on Monday after not hearing from him. He said he’d forgot and would try and get me some on Tuesday. I woke up Tuesday to a message from WES that they sold the car. All I needed was some pictures to make this a done deal. THIS IS THE WORST CUSTOMER SERVICE I’VE EVER SEEN. GO SOMEWHERE ELSE THIS IS A BAD PLACE TO BUY A CAR. Thanks WES for all your help. ? ? angry ?
The worst car buying experience ever. The man suggested a deal and we agreed on it only to have his lackey call us a few hours later saying he’s backing out of the deal and he’s allowed to because he’s the owner. While that might be true it’s terrible business ethics. Stay away from here at ALL COST. As you see the comment below, no I PERSONALLY DID NOT WALK IN. However both my wife and mother did and I spoke to RAY personally on the phone is that enough evidence. I can post the number he was texting my wife from here also if you’d like.
I bought three vehicles in the past 7 years off of this dealership. A Dodge ram pickup truck, Chevrolet equinox and a Mercedes-Benz. All three were one owner cars and well-maintained by the previous owners. Fair price and excellent service. Ray and his wife were wonderful people to work with. I would definitely purchase another vehicle in the future without hesitation. Wes the manager went out of his way to accommodate me on a cosmetic issue I had with the delamination of the center caps on the wheels of the Mercedes Benz. He ordered new ones from the dealership and had them sent directly to my house. Thank you, Wes. Class act people!
I purchased a Mercedes from this location. There was a washer pump that was already defective and damaged before I purchased the car they made me pay out-of-pocket and would not cover. I just recently traded in for a new Toyota, and could hardly get any money because there was a huge exhaust leak that I told them was wrong with it and they said that's the natural sound of the car. I highly doubt they even checked the exhaust. I also mentioned there was a check engine light. It was an air injection pump that my warranty still would not cover even after replacing it. I took it back to them, and the old man who runs the place wouldn't to do anything, except teach me a trick about playing with the gas cap to fix the emissions. The blonde accountant is the only person I have respect for
At first I enjoyed the experience. They were helpful and worked with me. So I them take the car to get the oil changed and they also rotate the tires. So the tire place told me that the part that holds the tire on was stripped on one of the tires. Keeping in mind that either the dealer knew it and didn't say anything or FOUR star tire on meridian did it when installing the new tires, and again did not say anything. So I had to put out 123.00 for them to make the car safe to drive. I stopped at the location to inform them that either they or tire place knew or ruined them and didn't say anything. The owner said he investigated it and of course it was not their issue... ok
.so needless to say I left upset!!
We purchased a GMC Terrain from here this past week . We were treated great and got a really good deal . The car was ready when we asked for it to be ready and was cleaned inside and out . We woke up this morning to a flat tire and called them for some help and they sent someone out right away to assist us !! That was beyond helpful and greatly appreciated!! Will be spreading the word on how great they are ! Thanks again !
Owner is just fabulously honest and straightforward. Polite..sweet..very down to earth. The staff is friendly n real..no push..just..very Informational..helpful.
Super automobiles, trucks, economical & well maintained luxury vehicles. Even a few great campers for those of us who wish to get away on our own power. Go enjoy a calm happy honest experience. You will be pleased & surprised. Jen N. Austintown Oh.
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