What clients say about Gunderman Towing and Recovery in North Ridgeville (OH)
I was very impressed with this towing company.
My garaged car would not start and needed to be towed to the dealership.
Miles, the driver arrived with a flatbed truck. He did an excellent job in getting the car started, out of the garage, loaded on the truck and securing it. My driveway slopes down to the road. He maneuvered the truck so there was no scrapping.
Once at the dealership he had to jump the card again and unloaded it very carefully.
Additionally Miles technical skills with the truck are A+. His people skills and kindness eased my stress.
I'm so glad I chose this company for towing.
We had some issues with our car while on the highway and went through our insurance to get roadside assistance. Carter ended up coming out and helping us even though it was late and dark - he was very professional and quickly got us on our way! Would absolutely recommend!!
AJ was able to tow my car within 20 minutes of calling with a very reasonable price! I appreciate their kind and quick service. Would highly recommend.
I had the company out to perform a tow and AJ resolved the problem without the need to tow my car. Very professional and timely service. Highly recommend.
Most affordable, professional, and Jason hooked me up with a real conversation chopping it up while car was getting ramped onto the bed. Personable and real company who stands tru with their word & commits.
These guys are the TRUTH ?
Next time I have a problem with my vehicle, I already know who I’m calling and I also know I ain’t gonna have no problems.
Thank you, AJ. Thanks for having the best customer service in the industry and getting me where I needed to be. ??
Great experience with Jason! Super quick pick up considering it was an after-hours call and he was already home, I greatly appreciate the phone call after he dropped my truck off at the shop! Will definitely use them again if I ever need to, but fingers crossed I won’t!
These guys were awesome! They arrived quickly, went above and beyond in the pouring rain to get my car towed home. Even helped me push it in my garage. Outstanding service!! Could not have gone any better in the bad circumstances that they were faced with! Thank you very much!!
Jason (driver) and assistant (Noah) were wonderful with services provided! They arrived faster than any tow I’ve ever received before (25 minutes!), they went above and beyond with outstanding customer service, professionalism, and efficiency. Very personable and I will certainly seek out Gunderman over competitors if needed again! Highly recommend.
Two young men came out and I didn’t catch their names, but they were absolutely helpful and very courteous. The car was in a tough spot to pull out, and they did a fantastic job. 8/20/25 8:15pm Thanks
Went through insurance company. They gave a time frame of 75 to 105 minutes. At the 105 minute mark they said it they would arrive at the 130 min mark. At the 155 minute mark they said it would be another 60 minutes minimum, putting a 5:45 pm service call at a 930-10 pm pick up, if they actually arrived this time.
Ray, was the tow truck driver. He was a nice guy, he was knowledgeable, and made a great impression. He even went above an beyond, by dropping my key at the shops drop box. Would definitely use them again. NICE JOB FELLAS!!
I went through my insurance company for a tow. They set me up with this place. The original estimate said 45-75 minutes. At 90 minutes, I called them. The dispatcher said the truck was sent to Lorain first to move a vehicle 2 miles. Then he'd be on his way. I got a text saying ETA is 22 minutes. A half hour later, I got a text saying ETA 28 minutes. I called again, the dispatcher said the driver was on his way to drop a vehicle off on e.10th in Lorain, then he'd be on his way. An hour and 20 minutes later, I get s text from the insurance company's service saying that gunderman's will not be able to complete the service. Waited over 3 hours to be told they couldn't do it.
I was very impressed with the turn around time from the time I contacted my insurance road side to the time of arrival for my car
If your looking for fast service these are the guys to call
I had one of the best experiences I could have being towed. It’s never fun being towed, one of our prizes possessions has been damaged or totaled. I was already down. James was the perfect driver to send. Friendly, upbeat & just put me at ease with stress I was already experiencing. Made the experience less stressful for sure.?? Thanks James & Gunderman towing. Definitely the Best out there?
Called and they were there within a half hour, he was very professional and knew what he was doing with my car. Made sure it was safely put on the bed. I will be recommending this towing company to everyone I know.
I tried my insurance company and they said it would be an hour. Next I called another towing company, and they said it would be at least half an hour. Gundeeman came right away. The towing person was really nice and the price was reasonable. Hopefully I won't need them again but if I do, I'm calling Gunderman.
On a trip from Nebraska to New York the wheel bearings on my old scooter trailer blew. Gunderman’s figured out how to tow a single axle two wheeled scooter lift with only one working tire, safely. They spent time trying to help me find a place that could fix wheel bearings, and came back the next day to get me to the place we finally found. They are friendly, professional, and I highly recommend this business.
Top notch company. And Ray was on time and very professional and knowledgeable and treated my vehicle like it was his. These are my go to guys for towing for now on.
He did a fantastic job in towing my vehicle. Was there earlier than I expected. Great service, very courteous and took sound care in the handling of my vehicle. Highly recommend them to everyone!
This is a really great guy. He answered every question abd came to help us with a jump-start before my husband got his coat on. Ray is one of those rare businessmen-he is polite, professional and more than fair. Give him a call and see for yourself.
I will use Gunderman for future tows if need be. I highly recommend his services for anyone needing a tow. He responded quickly, within half hr. Brought my son's car to my house. Five stars all day
Gunderman took great care of my family when our Murano broke down, just a few hours of picking it back up from the dealership. I called, they met me in 35 minutes, and even took me home for a minimal $5 gas fee. They’re professional and kind. I highly recommend Gunderman for your towing services.
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