We had to be towed my car broke down at a red light on a busy street and I called they were there in 5 minutes. The man towing was knowledgeable and was able to get my car in neutral even though 4 mechanics couldn’t figure it out.
Super easy to work with and very communicative! When we brought our 4Runner home and found out it still needed an alignment he worked with progressive to get us into a shop quickly.
I was in a wreck. This body shop did amazing work fixing my car. My car looks like a new one. I would recommend everyone to go to this body shop. Thank you so much for your work.I would not go anywhere else.
They did work on our car a couple months back, the next day we noticed my passenger side window wouldn’t roll down. Called them and the owner told us it basically wasn’t there problem. Even tho they did work on that side of my car. Won’t go back
Had my body work done there and while in there hand a wire got pinched sent me an alert on my phone the day it happened they cleared the code so I assumed it was fixed code came back when I picked up the vehicle and they refused to fix or pay to have it fix. Had to bring car back 3 time to have them finish the work they said was done. Would not recommend them to anyone.
I took my car here when I got hit they did an excellent job great care they went above and beyond recommend them wish I lived closer because they would be my new garage
I dropped my vehicle on Monday, it was finished on Thursday. Looks really great!! Very Sweet man. Even fixed my door and that was not even part of the plan. So grateful for that!!! Will definitely go there again!
I am new to this area (Ironton-Portsmouth) and have not interacted with more than a handful of people. Three of those people have been wonderful but the remaining acquaintenances have caused me to be very cautious when meeting anyone else. Today, I called Jim Howard and sons to inquire about the cost of my tow bill and was truly surprised. I broke down, in my car, Christmas night and had to leave my car in Hanging Rock. By the time I could find someone to loan me a battery long enough to get my car home, my car had been towed (it was parked on a lot for Approx 30 hours). I am a disabled nurse and my car was the only thing that was truly 100% mine so I was devastated. After finally learning which company had my car (10 days), I gathered the courage to call, knowing the tow and storage was gonna cost me more than the value of the car. The man that I spoke with was very nice but businesslike when he quoted me $75! I didn’t have to tell him a sob story or even ask him to go easy on my wallet. I told him the facts and asked the fee. He took it upon himself to waive the storage fee and in my eyes, he is one of the few good people, that I have met, in this area. That is his paycheck, how he makes a living and cares for his family so he sacrificed actual dollar bills on my behalf and done a great deed today! Thank you so much Jim Howard and sons, you are a good man and I truly appreciate this act of kindness!
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