What clients say about Interstate Batteries Distributor in Mentor (OH)
I used to bring all my old batteries there over the years, they used to pay 10 bucks a battery and 5 for lawn and gardens. I brought a few laying around this time and they didn’t give me a price before unloading them, gets them in cart and tells me 2 bucks a battery 5 for big one, after asking a woman in office cuz he had no clue what they paid. 11 dollars for 7 batteries is pretty cheap.. lack of transparency of employees knowing what price they pay and a woman in office saying she will pay half the price the scrap yard pays? Nah I’ll buy my next battery somewhere else. I actually need a battery for my pickup, and was there to buy a battery. being sheisty and cheap and offering half the scrap price after they unloaded them cost them a sell of a 200 dollar battery I was about to buy, looks like the competitor gets a sale.
Stopped in to try to buy 2 batteries. We've got nothing but attitude from the guy that was working there. I guess if you just don't have a year making model. They can't help you there even though it's just a battery and I had dimensions.
I was personally insulted by a manager and staff of that location. Filed a complaint with interstate corporate office and after 20 years will take my business elsewhere, would recommend to avoid dealing and visiting that location.
I drove an hour and 15 minutes to this location after having called ahead. I explain the situation over the phone I was told to bring the battery in for verification. When I got there the tech verified what I said was true, but then went into trying to think of any reason possible not to warranty my 11 month old battery. Then he wanted me to come back in two days so they could charge it After I had told him I had already done so for three days. I’ve bought interstate batteries for over 25 years, but I don’t think I’ll be buying anymore. Especially since they’ve changed their warranty program and don’t honor it anymore. And I certainly won’t go back to this location
These guys were very helpful over the phone and in-person and got me a great battery for a great price and very kind along the way. I'll probably never go anywhere else now.
Took forever to get my order in. Stopped in three times to check on it. Then they called me and told me it came in the night before. If they called me the night before I would have picked it up. Young guy was the reason for the poor service.
Very nice gentleman that helped me at interstate battery installed my battery Very good price in-and-out in less than 20 minutes thank you I highly recommend them
The best batteries at the best price. The staff are very helpful and accommodating. I've put their batteries in several of my vehicles over the years and never regretted it.
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