What clients say about EZ Equipment Service in New London (OH)
Came in around lunch time. Needed a small task done. The team there did the quick task. I was highly impressed how nice the whole building is now from what it used to be. Solid and fair folks there!
Very pleasant and professional, completed the AC work on my Ford E450 in very good time. They explained the work, made sure I understood and was satisfied after keeping in touch with me, a 76 year old single female from out of state. I was surprised at their very reasonable charge. I highly recommend them.
When I first met Dave we worked on my car. It was a Mazda protégé. He gave me a good deal on what he did with that me and my wife bought a jeep. He did a lot of work on that we bought a RV the owner Bill came over and did some work on that prices are very good very reasonable. I give them a five star because they go further than what they have to move to Florida now and I still call them. They became very good friends to me thank you guys. I hope everything works out for you guys.
Drove in off the street got me right in for an oil change and fixed a few other things that needed done highly recommended
Now that I have taken several vehicles there I thought I should update my review in every case they have been very professional very helpful save me money and did a great job I have nothing but good to say about EZ equipment
So far they have worked on two of my Toyota cars a Toyota truck and my GMC van five stars!
Josh is very honest. I scheduled to have my front brakes replaced because I thought I heard grinding coming from my brakes. Once he looked at the brakes he told me that my brakes were fine and that he didn’t want me spending the money on something that didn’t need replaced. I did however need to replace my sway bar link and ball joint assembly. Once he replaced it, it was like I had a brand new car. The cost of the repairs were very reasonable. If you’re looking for a reasonably priced, honest mechanic Josh at Free Change is your guy!
Josh & Jeremy worked diligently on my car today. After the downpour of rain that I had driven thru the evening before caused 3 sensors to go off. I'm always impressed by their ability & quality of work. I enjoy the fact that I don't have to leave New London to receive quality care. Thank you fellas!!! And I will be recommending you to my friends & family!!
Sincerely,
Patty Sendelbach
Very nice and helped me when I couldn’t drive my jeep anymore! They knew what they were doing! I appreciate them so much! Great pricing too made it very affordable. Ok the second time I needed a new cradle on the rear suspension..... Well they fixed it.... Fixed it to where I had no choice but to buy a new car..... It left the shop making a lot of noise bars got bent and we're rubbing on my shocks. The wheels still had the lean . A 2000 dollar job failed and had to take on a 30,000 dollar loan on a car
This place should be called clutch auto because they came in clutch for me. My Serpitine belt and tensioner went out while I was working and I called free change and they got it in the same day for me. I’m very grateful they helped me while I was in a pinch. They did quality fast work. I will be bringing my vehicles back here from now on. I HIGHLY recommend Free Change for any of your mechanical needs. Thanks again guys!
Horrible service they had my truck and managed to tear it apart and after a month didn't fix it! I got charged 250.00 dollars for no service! I would not recommend this business to anyone! The upside is excuses are free of charge!
They saved me from replacing a transmission that another shop here in town (reliable auto) told me was bad. Turned out to just be a gasket, and needed a fluid and filter change. Would highly recommend them . And will continue to go back.
Friendly service, went above and beyond to help me out, kept in contact while servicing vehicle letting me know what was wrong with the vehicle and the pricing up front. Will do business with again
took my car in same day for repairs and had it done by the end of that same day. significantly lower price than several other places I called. will use again
I won’t ever be coming here again. Called in the morning to confirm that they could get my oil changed for me. So about an hour later I show up and dude tells me it’ll be a 45 minute wait. I told him that I would just have to sit there and wait since I left work AND my oil light was on so it was a priority of mine. An hour and a half later im sitting there waiting, still nothing. TWO AND A HALF HOURS LATER and I see dude STILL walking around taking his good old sweet time on the vehicle he was working on. I STILL was not able to get my oil changed because I ended up having to go back to work. He never let me know how much longer it would be or even check up on me. The least they could’ve done was let me know how long it would actually take or set me up with a time to come back instead of thinking I’ll only wait 45 minutes and had to wait 3 hours and still didn’t get the service I needed. Bad customer service.
We noticed our tire was very low on the OH Turnpike when we stopped at the East Bound Rest Area. We filled the tire up and it stayed up, I Google Mapped tire repair in the area and Free Change Auto was like 3 miles away, bingo! When asked patch or plug and plug was free. The Tire Tech soaped the tire and no bubbles. He looked further and found the Valve Stem was cracked and leaking. He put a new one on and said thanks have a great day, you owe us nothing Valve Stems are free!
He wouldn't take anything for it! what a find, we were surly blessed this day and what great people we met. A great place to go and if it wasn't 150 miles away I would use them for all of our tire needs.
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