Brandon arrived on scene just outside of Columbus when our daughter hydroplaned and ended up stuck on the median on US 33. He was kind and helpful and made our daughter laugh in a difficult situation. Furthermore, he was always willing to take a phone call and help guide us through the process of getting the car taken care of by insurance. He was quick to share photos of the vehicle with us after he got it to the tow lot and also mailed us back a parking pass that my daughter had forgotten in the car. Can't say enough about this great business with a great owner.
Quick service and very kind although I was a mess he took care of things in a positive manner made me feel better. He went above and beyond any tow company I've delt with.
Anybody who leaves a bad review was a problem themselves. Great guy, very nice and helpful, quick response and professional. Great price when another tow company would have charged me $400. If I ever need another tow, this is where I’ll go.
We were on vacation and our truck wouldn't start so we needed to have our truck towed. We called Unlimited Towing and are so glad that we did! Brandon arrived in a timely manner and as soon as he got out of his truck he shook our hands. Our truck has the push button start and a dial to put it into gear and he showed us how to put it into neutral. He warned us that the electronic emergency break might engage once he tried to pull it onto the bed and sure enough it did which locked the tires. Brandon knew exactly what to do!! He also offered us a ride. His knowledge and great customer service helped us feel calm given our situation.
My moms car broke down in town. Brandon came very quick was very polite. His rates were very reasonable too! 10/10 would definitely recommend and will be using for any future towing!
Extremely fast arrival matched the estimated time given. Very reasonably priced. Will definitely be calling again if I have trouble again. Best tow yard I have ever called. Extremely friendly
Had a fantastic experience. The operator was quick, efficient and friendly. Loaded my car up and took it to my destination safely. 10/10 would recommend!!!
I rented 26 ft moving truck and got stuck turning into driveway and was blocking half the highway. They showed up in under 20 minutes and took less than 15 minutes to resolve my issue and then were so reasonably priced, I gave them a huge tip for saving the day. Highly recommend them!!!
My mom was in an accident fair weekend, the driver that showed up, Branden was AMAZING! He treated all of us there with respect and was informative and straight forward! He definitely hit his calling. If ever again I need a tow this is who I will call. Hands down the best service! Thank you again Branden!!
Super awesome Guy! VERY VERY VERY quick response to pick up my car! As soon as I called him he answered right away! No hesitation! Found my location with my terrible directions I gave him. Would highly recommend him over any other towing companies! Thank you! And thank you for your kindness and generosity with helping us with our tire on our trailer!
Daughter transmission went out and when I called said he be there soon and before w could get back in the car he was pulling up. Very friendly and kind.
Would recommend him to anyone who needs a tow.
Great towing company! Visiting from out of state and my 2005 Chevy Silverado 3500 dually broke down. Called for a flat bed tow and was fortunate that this company responded. Quick response and very friendly. Highly recommend them!!
I got an oil change from a dealership in Lancaster and about 20 minutes into my drive home, my check engine light came on. When I pulled over and checked my oil, I realized there was no oil in my car. I got the phone number for the towing service and they came quickly to get my car and they even dropped me off at my house before they took the car back to the dealership.
We were in the middle of moving and had one mishap after another. Our U-Haul got stuck in the mud several inches in a most unpeculiar position. We called on a Sunday Morning and Brandon was there in 10 minutes with his huge truck! He had us pulled out in 15 minutes! Amazing 5 star service and if I could give them more stars I would. Very Kind, quick and professional!
I broke down in the middle of the night and they came and towed the car to my house. The guy waited until I got home so I could pay the cost of the tow which was rather cheap by the way. They were extremely polite, respectful and helpful I would recommend these guys to anyone.
If your looking for a professional
towing business then look no further. Excellent service 5 stars from the time a called until the tow service was complete! Answered the phone right away, showed up very quickly. They towed 2 different vehicles for me today and was priced way better than i expected. Thanks for everything guys I appreciate it. Will definitely be my first call for any future tow services! 👍
These guys were great. Totally saved us from what would have otherwise been quite the pickle. Boom lift got stuck in a soft spot in the yard and couldn’t get it out. They had to setup to winch it twice but has us sorted in less than an hour from the time we called.
Was involved in a wreck and my car needed towed. Once notified, Unlimited was there very quick! Brandon was super nice and helpful!! He took his time and made sure I had everything I needed before he left. Definitely recommend for your towing needs!!
Just got a tow from this company, driver showed up within minutes and it was 9 pm on a Monday night. Very polite and he cared about his job. He took care of my car and he got us both home safely. I would recommend this company to anyone looking for a quick and easy tow. Thank You!!
My daughter and son were in a wreck 45 minutes from home. When the towing service arrived he was very kind to my kids and told them what was going to happen with the car. he took the time to allow them to clean out the car after he already had it load on his truck. I highly recommended giving him a call when you are in need.
Highly recommend, very fast to respond and was at my location within 20 minutes. By far the cheapest around. Very professional and knowledgeable. He has my business on any future towing related issues I have. Thanks again
Awesome service. A friend of mine was stranded at 3am with a flat tire and he called several companies to help him and they all refused or gave lengthy wait times. When he called Unlimited Towing and Recovery they told him they would be there in 5 mins and they were. Definitely recommend!!!!
Very prompt and professional! Service was exactly what we needed and when we needed it. Watching him and my husband talk, you would've thought they were old friends, and finding that kind of friendliness isn't easy. Thank you, we will be recommending you to anyone in need and using you for any future applicable services.
He came at 9pm on a Sunday! I had to wait for a ride that was an hour away and he waited to pick my car up until my ride got there! Very friendly and willing to help when everywhere said they had no one or would be several hours.
This company is awesome! I wouldn’t go anywhere else. Very polite, hardworking and knowledgeable. He treats customers like family and takes great care of the vehicles he tows like they are his own!!
Fantastic customer service all the way through! My mother-in-law needed her vehicle towed from Bremen to the dealership in Lancaster for repair and was a frantic mess with the run-around she was receiving from her insurance/towing assistance. The caring and understanding attitude she received when Unlimited arrived on-scene was fantastic! The driver worked with her, delivered understanding through what she was told for the tow service and was ultimately treated with complete respect.
I will certainly be recommending and pointing others towards your company in the future. A lot of times I am the one that needs to coordinate car matters for the family but this one she had to take on and I thank you sincerely for handling the situation with utmost care and generosity.
