What clients say about X Press Auto & Truck 24HR Towing & Roadside Services in Swanton (OH)
We received absolutely wonderful service today. From someone coming out road side to help us with our trailer, to then being followed to the shop and helped until they found the root of our electrical problem. So so thankful!!
Awesome hidden gem. They took care of my girls car quick and easy. Towed it, worked on it, and got it going again. Very nice and reasonable shop. Definitely on my list of reliable and trustworthy shops.
X Press came through for me today!
I have a schoolie(school bus camper conversation) in storage. Was notified 2 weeks ago by the stroage unit manager that both my front tires were flat and would need to remedy this or it would be towed and "impounded". A potentially extremely expensive situation. I was given a week initially that was extended to 2 weeks to repair my tires. A day away from running out of time I called Sherry (sp) and she assured me they could help. She had their tech, Nate, call me once he was free and go over the details of my situation. Nate met me at the storage unit and got to work. He removed the blown tires one at a time from the bus, dismounted the bad tires, mounted the good tires I provided, and reinstalled them onto my bus in less than 2 hours.
Words can not express how thankful and relieved I am to have this resolved so quickly and at a very affordable price!!
I’m really picky about who I let work on my car, but I was recommended by a friend to go xpress when getting there I was introduced to a young fella named Ryan. I was very impressed about his professionalism and the transparency he showed while working on my car. Will definitely be coming to him for all my car troubles!
Got an appointment set up with Ryan and showed up to it and he was on time with fixing and replacing my brakes and charged me a great price. Brakes are doing wonderful and everything was done perfectly
Went to shop for a check engine light and tech Ryan found out what was wrong and fixed it the same day would recommened to everyone to come here and ill definitely will be back if i have any more problems with my rust bucket 🙃
Brought my car in to have my breaks done. A guy named Ryan did them for me and he was great! Had them done in a timely manner and the pricing was pretty good. Plan on going back and asking for him when I need work done.
Had trouble keeping my vehicle running so I took it up to xpress to have to checked out. Took only 3 days to get diagnosed and fully repaired. Young guy named Ryan worked on it and answered all my questions. Cool and respectful place. Definitely coming when something pops up again.
We were in a pinch at almost 2 in the morning. A driver blew an inner drive tire. I called X Press Auto and spoke to Nate. Nate was courtesy and professional and went above and beyond to get us service fast and efficiently. Great work! Sheri was wonderful to deal with the invoicing process! Extremely friendly and knowledgeable. We will refer everyone we know based on this great experience! Thanks again!
Beware- I had to bring them to small claims court, and won. An absolutely trash, garbage business. Not only did they ignore my calls for weeks initially, And then call me with a $2700 bill that I never approved, no quote, and upon picking it up, not only was nothing fixed, but it was worse of, Ridiculously loud. After immediately taking it back, they ignored my calls for another three weeks, Until somebody claimed to be, the owner called me trying to insist that I needed this garbage junkyard motor for $500, which made him irate when I told him no, I had it towed by another company to their shop, who then told me none of the work that had claimed to be done was done- Xpress charged me to replace a timing belt, and they did not- The company that I was towed to actually did replace the timing belt, And I kept all the parts. I brought a civil case to Maumee Municipal Court, where the judge ruled in my favor, So now this is no longer just my opinion, but a judgment in a court of law. 0/5 is the actual rating.
I had a broken airline on my truck, and Jon provided exceptional road service. He arrived quickly, diagnosed the issue efficiently, and had me back on the road in no time. His professionalism, expertise, and friendly demeanor made a stressful situation much easier to handle. Highly recommend for anyone needing reliable and fast truck repair service!
Terrible business. Look for help elsewhere. I had my radiator replaced at twice the normal price because they doubled the cost of the parts. A few hours after the replacement, I discovered the radiator was leaking again.
I broke down on i90/80 and needed roadside service. They said it would be about an 1 and a 1/2 hrs, which I agreed to since most places won’t roadside on tollway. Mechanic got there on time was knowledgeable and professional.
The mechanic had to go buy parts from dealer and come back a few times. Probably spend about 6-7 hrs on my truck. Definitely not a roadside job.
Couldn’t fix the issue on the road entirely however he got me rolling and I made it safely to a shop.
Also charged me less than he originally quoted since not everything was done. And I’d like to add the only reason he couldn’t get the truck finished was because dealer was closed and we couldn’t get the part till next morning.
Highly recommend this place !
..WHY NOT TO DO BUSINESS WITH X-PRESS TOWING
1. REALLY BAD CUSTOMER SERVICE
2.X-PRESS TOWING LIE TO YOU.
3. X-PRESS TOWING OFFER YOU A SERVICE THEY DON'T DO
4. X-PRESS TOWING IS A FRAUD REPORT THEM TO FMCSA.
5.X-PRESS TOWING DON'T PROVIDE YOU THE RIGTH INFORMATION
6.X-PRESS TOWING PUT YOU ON HOLD PRETENDING THEY ARE BUSY
7. X-PRESS TOWING TRY ALWAYS TO BLAME OTHERS IN ORDER TO GET YOU CONFUSED
8.X-PRESS TOWING MAKE YOU LOSE MONEY
9.X-PRESS TOWING HAVE TO BE REPORTED TO THE FEDERAL GOVERNMENT AND OHIO DEPARTMENT OF TRANSPORTATION
10.X-PRESS TOWING ARE A FRAUD DON'T BE PART THEM.
11. X-PRESS TOWING IS BROKE
12.X-PRESS TOWING DO LOW AND VERY POOR JOB.
I 3.X-PRESS TOWING HAVE TO BE REMOVED..
TAKE THEM TO COURT
CALL
CONSUMER PROTECTION
Attentively
PTAH LLC
Albert Urena
I was on traveling back to Delaware and needed a oil change. Couldn't find a dealership to and they got me in and out in 1 hour. Very nice people to do business with and reasonable pricing. Thank again for your help.
Unwilling to make a simple repair on a holiday weekend because they were only doing tires and towing on the weekend. Large business with multiple locations... call their small business competition 1/2 mile away.
They were supposed to repair my tractor. I got my tractor back. It was pouring oil from the oil filter. It didn't have an oil leak when I parked it. It was pouring after they had it. The low coolant alarm is going off again after 48 hours. You didn't fix the problem. I won't bring my business back. Tractor 327
Absolutely saved me! The mechanic worked late to get this weary traveler back on the road. I broke down nearby and was lucky enough to realize the shop was just off the exit. The mechanic came back in after close to help me. Quick and knowledgeable, but no shortcuts. Saved me an expensive and inconvenient tow plus a lost day of travel.
I especially appreciated that they were willing to go that extra mile for a small job on a little camper van!
Do your homework. I tried to have an abs sensor reset on a gmc truck quoted a VERY high price (we don't want to work price) I called a few other local shops they all quoted less than half what X press quoted
George and Fred (my brothers :) in spirit) are very good human beings, with an awesome team. Thank you for the memories. And a huge thanks for letting my father Andrew "Andy" work there before his passing.
Got a flat on the turnpike right by the Swanton exit & were lucky to be directed to XPRESS AUTO by the toll taker. Not only did they quickly fix it, but also pointed out the tires were going bad too early while still under warranty. Got a 67% discount on new tires at the Dealer when we got home. Nice people!
Awesome service! I felt like my Dad was working on my car! Emergency repairs are difficult enough, especially when you're away from home! With M.S. I can't do these things myself anymore. I was heading for a National Chain place when I saw the sign! Someone was watching over me and sent me there!
Had a hole in a hose on my truck. I went in, they were on it within 15 minutes, and I don't think I was there but maybe an hour total. People were very nice and price wasn't that bad either. If I have problems along the toll road again, I will most definitely go back to them.
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