THIS REVIEW IS FOR K&G AUTOMOTIVE IN DELTA OHIO .
IF I COULD GIVE THEM LES THAN ONE STAR I WOULD .
THEY ADVERTIZE AN ENGINE FOR A HONDA ODYSSEY CLAIMING IT HAS ABOUT 65000 MILES .
I'VE CONTACTED THEM AND I WAS TOLD IT IS STILL AVAILABLE .
IVE ASKED FOR A COUPLE OF PICTURES AND THEY TOOK PICTURES AND SENT THEM TO ME .
I'VE ASKED FOR A VIN NUMBER SO I CAN VERIFY THE LOW MILEAGE AND THEY TOLD ME THEY DON'T HAVE RECORDS OF THE VIN NUMBER .
I TOLD THEM TO LOOK AT THE ENGINE IT'S SELF AND LOCATE THE PLATE WITH THE VIN NUMBER .
THEY AVOIDED ME FOR SEVERAL DAYS AND I'VE INSISTED SO THEY FINALLY GOT BACK WITH ME SAYING THAT THEY HAVE MADE A MISTAKE AND THEY SOLD THIS ENGINE LONG TIME AGO.
REALLY ? ...THEY TOOK PICTURES OF IT DAYS AGO AND THEY SOLD IT LOOOONG TIME AGO ? ...WHAT KIND OF BUSINESS DOES THAT ?
A BUSINESS THAT ADVERTIZES AN ENGINE WITH 65000 MILES AND IT PROBABLY HAS 165000 MILES .... OTHERWISE THEY WOULD GIVE YOU ACCESS TO THE VIN NUMBER SO YOU CAN TRACK THE HISTORY OF IT .
GUESS WHAT ... ON CARPARTS.COM THEY STILL HAVE THE SAME ENGINE FOR SALE ...AND YES WITH THE SAME LOW MILEAGE .WHAT A SHAME !!!!
Absolutely awful customer service for parts. Drove 2 hours for the fender i needed and it was cracked. Carl knew i was Driving 2 hours and didn’t even bother to check the part i needed.
Nice vehicle. Not super impressed with the paint work. I dont think there should be sand marks on the hood & a paint drip on the A pillar on a cadillac. A $15k Impala maybe; but not a cadillac. For that reason I am not considering any of the caddys currently on the lot.
I need a starter they had what I needed and it worked few days later I needed an alternator they told me they had one and when I got there they actually had to take one off a car and it was no good did get our money back and had to go get a brand new one
The sales lady Lori was awful had an attitude every time I talked to her about a vehicle I was going to buy. You think people trying to sell you a vehicle would be a whole lot nicer since you’re willing to give them your hard earned money but that’s not the case with Lori she was an awful grumpy person highly don’t recommend doing business here.
Our Family has purchased 2 vehicles from K & G.. Our first was an Acadia , as well as our second another Acadia and now our daughter of 3 grandchildren is purchasing a Dodge caravan sxt. We've been super happy with our purchases. We highly recommend these folks to everyone we know! They are awesome to work with and very reasonable prices too!
Purchased a nearly new 2019 Chevy Impala from Lori and team. Great deal for a great car. They even give a 6 month bumper to bumper warranty to ease any concerns you have about the vehicle. I would highly recommend that you speak with Lori and team.
Was quoted by Steve for $125 for a Malibu grille drove 40 min only to be charged $200
Salesman who took my order wasn’t in so the
Woman at desk wouldn’t budge called Steve and he “forgot” how much he quoted me.
Make sure you have a written quote before you drive all the way out here
The experience I had with them was fast, efficient and very professional.while I waited in there office they repaired my car charged me a very fair price and printed a receipt for my records.I would recommend them to any of my friends.
Kelly is top notch in my book. I run a shop and she was extremely helpful in procuring a part from halfway across the country. Fast and efficient, fair pricing and well organized. I am glad I found them and Kelly is a pro. Thanks K & G.
They stand behind their product!
I bought a rebuilt Cobalt from them last fall. I will say that the place is definitely lacking in image (when you walk in your greeting by a huge dog that's as tame as a cat), the place is kind of dirty and laid back, and the waiting area consists of a dirty extra chair they have laying around. That said, if people want a fancy car-buying experience they probably should be at one of the big-name dealers in Toledo, not at little old K&G Auto in rural Fulton County!
That said, about 7 months and 9,000 miles later, I feel like I got a good deal on my Chevy Cobalt, and would buy the car again. They also stand behind their products. They told me that if I noticed anything wrong to bring it back and they would take care of it (obviously there's a reasonable time to this). So, about a week after buying it, I went to fill the car with windshield washer fluid and noticed this stream of fluid flowing out the bottom of my car. Buyer beware? Nope, they put in a new (well, probably off another Cobalt) washer bottle - no problems now. It probably something that they missed - they probably just assumed it was out of washer fluid since it used to be a rental car. They also gave me a six month powertrain warranty for "peace of mind," which I was glad they did. A few months after purchasing it I got the oil changed and the mechanic spotted a tranmission fluid leak from one of the seals (they filled it up and checked it again, and at the rate it was leaking it started AFTER I bought the car). I took it back to them and they replaced the seal - no charge, no hassle, and no leak now (I had another place check it afterward). At the time they put in the new seal, I also had noticed that the one headlight was fogging up. I asked them about it and they put in a brand new headlamp assembly (they replaced this when rebuilding the car) - again, no hassle, no charge, just a reply that they take care of their customers.
One of my big concerns about buying a rebuilt car is the reputation of the place, since that's one industry where it would be very easy to cut corners and do shoddy work. But I've learned that, when buying a rebuilt car, it's important that you have a place that stands behind their product, and they definitely do. Now that I've driven the car long enough that in theory any instances of shoddy work should have surfaced by now, I thought I would come on here and write a good review to help out anyone that might be wondering whether they can trust this place. I think you can. If I find out otherwise, I'll be back on here to write a review that's just as negative as this one is positive!
6/18/2016 UPDATE: Cobalt crossed over 90k miles recently, and has been a reliable car up to this point! Only required a tow once around 40k miles (transmission control module, of all things, failed - $600 repair) but other than that I think any other money I've spent on the car has just been tires, brakes, I think a lower control arm bushing, and routine maintenance. Much better repair history than the PT Cruiser we also had until about a year ago.
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