What clients say about Long's Towing in Lithopolis (OH)
My experience with Long's Towing today was very pleasant and professional. When I called to request the car to be picked up and delivered to Ricart, the gentleman that answered was courteous, professional and the price quoted was less than I had anticipated. Then just now when the tow truck driver Mr. Jesse arrived, again I received great customer service from him. He called in advance to inform me that he was on his way and he was personable.
They did an awesome job! I used them on July 14th 2025. They got to me less than 20 mina after calling and were very nice. The police recommended using them and I totally recommend them! Thanks guys!
Stay away! Call another towing provider! After almost being ran off the road by this crazy driver they continued to cut other cars off on 99!! Take a driver safety course!
Overpriced and charging for the weekend is stupid since they are closed they should allow recovery of vehicles since they will still go out and tow 1 on the weekends. Either you're closed or you're not.
Would not recommend at all. Terrible service and very rude employees. I had to get my car towed by police for other reasons I won’t mention and when I called to confirm the price before pickup, the man on the phone was very rude and had an attitude. My husband has a speech impediment and they were making fun of him and talking to him like he was stupid when we asked what the process was to get our car back. I went to go pick up my car a week later and the battery was dead because they left the keys in the ignition for 8 days smh!! I just purchased a brand new battery and now I might have to buy a new one. If I could give zero stars I would. These people do not care about you all they want is your money. Stay away!!
I can't thank Long's Towing enough for their exceptional service during such a difficult time. After my car was totaled in an accident on US-33, I was taken by ambulance and had no say in what happened to my car. Madison Township PD called Long's Towing, and I'm so glad they did.
They handled my car and belongings with great care and respect. The back windows were blown out from the crash, but they covered them with plastic to protect my belongings—a thoughtful touch I truly appreciated. Their team was incredibly easy to work with, answering my calls promptly and coordinating seamlessly with my insurance. They even went above and beyond by answering my questions outside of their designated hours, which was such a relief during a very confusing and stressful time.
When it came time to access my belongings, they gave clear instructions, and the process was straightforward. The storage area was safe and secure, putting my mind at ease. What could have been a nightmare was made manageable thanks to their professionalism, care, and customer service.
I highly recommend Long's Towing to anyone in need of reliable and compassionate towing services. Thank you for turning a tough situation into something bearable.
After giving this terrible situation my daughter was in time to set in I am bothered more and more by the fact that Long’s towing used this opportunity to take advantage of good people having a bad day. $337.00 to tow the car less than 10 miles and have it for about 14 hours.(we live an 1.5 hours away and had to arrange transportation of the wrecked car). You have a choice in life, you can help people in times of need and still make a profit to support your business or you can take advantage of them at possibly and probably one of the worst days of their life. It’s clear what you choose to do. So I would suggest to anyone who has the choice of choosing a towing service(we did not) to consider a more reputable company.
Amazing life savers! Best in the area. Very professional and know what they were talking about - took time to explain what they were doing and treated me awesome! Only place I would go to!
Longs towing saved the day. My car broke down in the middle of the road.Below zero temperatures and they were super busy and still got to me in an hour.The towing bill was reasonable and not expensive. Thanks to all involved. You provide a much needed service to the community.
Treated like I was uneducated due to race… Mike was very unprofessional and couldn’t answer simple questions. This place is a joke.. Scamming people for their money to just keep the place open. I do not recommend going here if you don’t need to, the lot is a mess with old tools that barley work… Just sad
Rude owner and staff offered 800 dollars to get out my truck instead of the 1140 they wanted and they said they would rather junk it for $300. This place deserves to be robbed and there equipment wrecked.
Mike was very professional. He followed appropriate procedures and was courteous. He went above and beyond helping me retrieve personal items from the trunk of my car. The trunk was smashed so badly it was impossible to open. Mike’s ingenuity got my valuables free. I will use this business again if the need arises.
Scam, our car got took here we was told that we could pick it up as long as the title and everything was switched over and had my I'd, now I called today a few days later they are trying to keep my vehicle and make me pay more I'm sorry my husband's vehicle the person that owns the car towing place was very snooty and refusing to give our car back even tho we have the money. At this point they are trying to keep my vehicle to make me pay more.....so today we called them they denied us getting our belongings,they even had the ex owner to the vehicle come and sign off on it when we switched the title already, they stole our vehicle and belongings we called the police and they police escorted us to longs towing needless to say we got our belongings back the cop themselves said the towing company was lucky they didnt press charges themselves because longs towing was in the wrong after we recieved our belongings and went to leave the owner flicked us off we just smiled and kept walking, so therefore this place is a complete scam and they will use anything to get money out of u....I have pictures but it wont let me post them.
These guys are in cahoots with the police department they have to pay them or something I got pulled over there was no need for my car to get impounded 100% legal but it did and Madison Township is the police department that had it impounded and I was told I could get released which was false they need paperwork from the police department that was closed for the weekend conveniently for these guys they found a way to steal money legally
When the guy pulled up in a flatbed not only did he smell like marijuana really bad but he had his girlfriend with him so my family and I was unable to go with him on the toe back home so I refused his service and got a hold of another tow truck service
On 11 Dec 18, I had Longs Towing from Lithopolis, OH tow a pick-up truck from my property to another property down the street. Everything went fine and I am very pleased with my service. Not sure what all the bad press is online about this company. I am truly glad I went with them, I will again in the future. ~Steve L. • Dispatcher was nice, courteous, friendly and knowledgeable • They did the work on the day and time they stated • No harm was done to the truck • Price wise, they came in cheaper than their competitors (I know cause I checked) • Right after the job was completed they emailed me the receipt
These ppl steal a vehicle that is already stolen they want three hundred dollars to get a car back that was stolen and pulled over by police and taken there as no one called so that I could pick it up!!!! What makes them any different than the car thief??? It’s time for America to start standing up against the legal crooks and make them a thing of the past PERIOD
I was treated well and the woman "behind the counter" even went out of her way to help me get my belongings from my car, driving to the secondary lot twice.
I called longs for help, my wifes truck was stalled on gender rd. and would not restart. It was a very cold morning. a nice lady answered the phone at 9:05 AM and at 9:20 my wife was sitting in the rollback. The drivers name was Josh and he was kind and helpful. our experience with Longs towing was first class. Highly recomend.
Was not happy with experience at all. Very rude to me and not sympathetic to our situation (my grandma was in a car accident ) I would not recommend this place. My grandma's insurance company was very unhappy with the service on their end as well.
