If I could add 0 stars, I would! They sent me a broken part and they initially agreed to return, I sent it back, then they returned it back to me with no refund. I got 0 messages back for weeks, had to have Ebay step in and they finally gave me a refund with NASTY messages. These people are fraudulent and rude! Do not EVER buy from here.
Great business to work with. I purchased a hybrid battery cell advertised at 5500mAh+, and after testing it myself with my own charger, it checked out exactly as described. A lot of sellers inflate their specs, but these guys were honest and delivered what they promised. I’ll definitely be coming back for any future hybrid battery needs. Thanks again.
After spending Buku bucks on Amazon to replace tail lights in an 06 Mustang GT found them online went to their location had what I needed no weight no muss no fuss!
Solid duds!
Delivery never arrived. Called UPS. They said contact BM. Contacted BM and they told me to call The UPS driver who was supposed to deliver the package. When I asked how to do that they said nothing. Nice website and prices though. That was over a year ago now and I never received a refund. Also I have never been contacted saying I would receive a refund. The only talk of refund I have seen is in this reply.
Order for OEM Kia Navigation radio was canceled after attempting to contact Biggs about tracking information not updated. No explanation was given even after sending a second email asking for reason why. As stated in other reviews the communication with this company is extremely poor. Refund was received but my time was wasted. Please read recent posts before attempting a purchase. Online junk yards are hard to work with. Post for item I purchased is still up on website as of 12-28-2025. Thanks for nothing. Biggs, please don't comment as you did on a previous negative review. That in it self tells your business attitude.
I purchased a hybrid battery from Biggs on eBay. Shipping was fairly quick, and on arrival I scheduled installation with my shop - who attends Toyota Seminars, and is up to date on working on hybrid vehicles.
Upon completing installation, the shop discovered the battery was defective, and had to remove it, and put my old battery back in - all of which cost me $475.
I used the eBay return and sent the defective battery back to Biggs and they did not refund nor replace it. I inquired 2-3 times what their intentions were, and finally told them they had to take care of it. Silence.
I opened a case against them in eBay and the battery was refunded almost immediately.
I ordered the battery Oct 30th, and my funds were returned Dec 4th. Today, December 5th, I am back to where I started, but out the $475 due to the defective battery.
I would NEVER use this business again.
UPDATE 12-5: Biggs just called and left a 5-minute rant on my answering machine.
I contacted them the day before Thanksgiving with no response.
I contacted them Thanksgiving Day with no response.
I contacted them the Friday after Thanksgiving and no response.
I contacted them the Monday after Thanksgiving and told them they had to take care of the issue that day. No response.
All contacts went through eBay.
I opened the eBay case Tuesday, and Wednesday eBay forced Biggs to refund my $.
Facts.
This company puts everyone in danger on the road. Cuts people off without a signal and swerves between cars just to get to the red light faster. Be careful!!! On the phone while driving too
I wish I could give negative 5 stars. This company is absolutely terrible with communication. They say modules will work with vehicles that they actually do not work for. When you try to contact them you get ignored. When you call they send you directly to voicemail. Plus the part you order from their ebay listing, yeah you don't get that part you get a different one. I would never recommend this company to anyone. Poor customer service, false listing, wrong parts,and so much more but I've already wasted enought of my time for nothing but to speak my mind
I desperately needed the switch for my rear AC in my huge GMC SUV! It's hot and I needed to take several people on a trip in this heat wave. My switch came in just in time! I will buy from this company again.
I ordered a Toyota Rav4 Ac Heater Climate Control Unit 55406-0R010 × 1 from Biggs Motoring and was surprised the unit not only look new but it works! Kudos to Biggs Motoring!
Biggs was awesome! He had all of my parts ready upon arrival. He went as far as to helping me install on site. Great customer service from the office staff!
The item I received did not match description or photos. Tried to chat online, send email, and contact through site for over a week with ZERO response on any platform. Would not buy from them again.
*UPDATE: I see there was a response from the owner here, but still no one has contacted me about the problem. The item I received was not what I ordered. Dear owner, I'm kindly requesting someone reach out to me about the problem, which I hope can be resolved. ORDER #6112. Thanks!
For others reading this: the return policy is a 30 day window in which the buyer pays return shipping. I've been trying to contact them for almost the entire 30 days and they are not able to respond, but they keep up with reviews. (?)
**UPDATE: Owner/Rep states: "This item is a multi listing item we have sold over 50 or more of these ac control. We sell these base on the part number. It’s not false advertisement..."
You won't get the nice one in the picture, even if the listing says "1 available", you will get a random unit. The one I got was poor condition, had extreme wear, a cigarette burn, nasty with hairs stuck to it. Gross.
Items are misrepresented. If you have any problems after purchase, you'll be ignored - or otherwise responsible for return shipping.
Biggs Motoring was has been and I believe will continue to be an amazing experience. Great people to work with incredibly helpful and extremely knowledgeable. Not offended if you are a do-it-yourselfer and we'll get you the parts you need to complete your project. Truly a family business and a great example of what businesses should be once again. I think all you guys and appreciate you greatly.
amazing work he swapped out my hybrid battery, noticed an issue with my 12v and took care of that as well no additional charge great work thank you Biggs!
I ordered a four part ignition system from Biggs Motoring for my 2005 Mercedes ML350, because the transponder key broke and Mercedes doesn’t sell them anymore. It was the only one available anywhere, but when it was installed, one part (a brain) didn’t work, so I returned the package and made arrangements to tow my vehicle to Pick-U-Part, where I would have been paid $980 for it. I told Biggs I was disappointed, because their system was my last hope. Then Biggs notified me that they had purchased another system, that had been installed on a 2005 which had started, before my second replacement system was removed. That system worked and saved my beautiful vehicle from the junkyard. It also saved me the $15k I figured I would spend for a replacement. Biggs showed perseverance and patience, as did my mechanic. My SUV was at his shop for three months, but now we’re back in action, thanks to Biggs for focusing on and solving a tricky problem.
Purchased a $2000 Honda Civic charge controller/inverter from them April 1 and had them install. Lasted 35 days. 5 days past their guarantee of 30 days. Will not return messages or respond now that they have my money. Do I recommend? Absolutely not. Not even a reply from them. $2000 down the drain. Don’t be stupid like me when you can buy these online and get a 2 year warranty with a reputable company rather than one working out of storage units that will vanish one day
Great shop. They still remembered me and honored their warranty on the great hybrid battery which is higher in capacity rating then other places. I highly recommend coming here. They have the latest technology to test and recondition new batteries.
The radio screen in my 2019 Camaro broke the dealership and a local audio shop quoted between 1,000-2,000 dollars to repair or replace. Found a rebuilt one, with a warranty on this site. Delivery was prompt and the radio works GREAT!
Just wanted to thank you guys for the quick and efficient turnaround on my order. It arrived this morning. I got it installed and it works great. Very impressed with the care and security of the packaging and the cleanliness of the climate control unit. it looked brand new. Thank you again. The LORD’s blessings to all of you.
Super satisfied! My car broke down on the side of the highway and I was clueless as to what caused the issue, being that my car is hybrid I started there and searched for nearby shops that fix hybrid vehicles, I found their information and gave them a call, and within 20 minutes they towed my my car to their shop where they had a computer diagnostic done and arrived at the conclusion that 9 cells in battery pack were unbalanced, I decided to swap the entire pack instead of purchasing the cells because I didn’t want to run in that issue again in the future, they installed their reconditioned battery and my car roared to life… Its been 6 months and my car has never been better, I extremely recommend anyone with any hybrid related problems to check this shop out.?
This is the best company to do business with! Spot on on honesty, and what they say. You can't make everyone happy, but they try their dang best! Thank you for your parts! Well package too.
Joe
Purchased my steering wheel through them and had it installed by them! I would 100% recommend them and I plan on purchasing my next steering wheel from them again.
Briggs motoring parts was awesome to deal with!! I switch the manual seat in my Dodge ram to a power seat, and the first company that I bought one from sent me the wrong one and it was even missing parts. When I tallied to the guys at Briggs, he knew exactly the seat that I needed. Even when I I did a Google search, it came up with a different one then the correct one and that’s why the other company sent me the wrong one but when I talked to the guy at Briggs, he knew exactly which one I needed and it worked perfect! It was even a little less than the first one I received. The guy that helped me asked me for a picture of the seat that I had and they matched it pretty dang close to what I had. I recommend them highly because of their customer service and knowledge about what you will need to do. Whatever you’re Working on.
I ordered a bunch of EH5 sleeves from them and they all were at my door step within 2 business days! Great packaging to protect the sleeves wrapped thick with bubble wrapp and amazing customer service. I was iffy at 1st not knowing if the cells would be at their optimal voltage but out of the 80 cells I had not one was bad! If I ever need cells again I will be a repeat customer without hesitation.
Biggs Motoring is a reliable Auto Parts to me all the time I purchase parts from him. Good customer service. They are good people to deal with all the time
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