What clients say about P&J Auto Repair in Buchtel (OH)
I own an older Ford F150 with nearly 300K miles that means a lot to me and is just a part of the family. Recently, Ol Blue developed a misfire and was losing cylinder compression. After some Google research, I found P&J Auto Repair. I live in Columbus and the shop is an hour from my home. 110% worth the drive!! JJ and his team diagnosed the issue and completed the repairs. Ol Blue is back on the road and running like new. JJ and his team exceeded my expectations and I’ll definitely be back.
This shop was very fast with the repair of my vehicle, and kept me updated on the cost of the repairs. Very friendly and knowledgeable, will recommend them to anyone and will return for any needed services.
Doc towing as well, awesome group of guys, fast pickup on the towing, I think the wait for the part was longer than the work, got me in and out within a few hours, couldn't be happier, too the young gentleman working on my truck thou, take this one as a learning experience, just cause I was dressed up in my fancy clothes because I'm on vacation doesn't mean I haven't been wrenching longer than you are old, I told you the shield was on backwards before you put the tire on, don't be so quick to judge a book by it's cover next time, and every once in awhile the customer is right, I'm a grease monkey 5 days a week just like you guys, but now you no that those shield can be put on backwards, measure twice cut once.....lol, thanks again for the speedy service guys, making it to the 2025 cruise in time....... cheers
Had water pump, belts and they suggested a valve cover gasket due to a slight oil leak, so I agreed. They replaced the valve cover gasket and oil was spewing out of the top within 15 mins of driving my vehicle home. I called jj, he told me to bring it in he'll take care of it. Took it in again, he said its fixed put a new gasket in and ran the vehicle for over an hour. I came to pick it up oil still covered the engine, I took his word for it, drove 15 mins home and still spewing oil out of top. 3rd time Took it in and then he lost my number..dug through my car to find my address on registration paper, some guy came to my house and says my car is ready..drive back in, picked up vehicle and drove home and guess what still leaking oil of of the top. Decided to look at other stuff they did on my car and because of the spewing oil, oil somehow got into my engine coolant and they filled it with water instead of coolant and charged me for it. I wasn't about to send my car back for the 4th time to these incompetent people, how can you run a business like that? Losing my number and then telling me you ran my vehicle for an hour and its fixed.. seriously have no control over your workers or business. I took my vehicle to skivers in carbon hill and had my vehicle fixed on first try. They replaced the valve cover and the solenoid gaskets and cleaned up my engine bay because P and J had it a mess.
JJ took replaced my alternator and serpentine belt with next day service. Fair pricing and even delivered it back to my daughter's apartment. Thanks JJ!
They are amazing this is the only place I will take me vehicles to they are all kind to everyone that comes in and they are fast to get ur vehicle fixed I will Refer them to anyone that needs work done to there vehicle
I was traveling from Columbus to North Carolina for vacation when my truck suddenly started acting up, just a couple of days after I did a tune-up. I stopped in Nelsonville at another place first, but they didn’t want to help me. Out of options, I called P&J, and they immediately said they’d take a look and do what they could.
When I got there, they ran a diagnostic, waited for the engine to cool, and found that a spark plug or wire had come loose. They replaced the spark plug just in case, shook my hand, and told me, “Enjoy your vacation.” I tried to pay, but they refused to accept anything.
That kind of honesty and kindness is rare these days. If I lived closer, this would be my go-to shop without a doubt. I can’t thank them enough for helping me when I needed it most!
Simply put, JJ is the best around! He is from this town, and keeps those hometown values very apparent in all he does. The guys in this shop will make sure every car is safe and sound before it leaves that shop. I trust them with my cars, as well as those I put my children and grandson in. JJ is honest, hard working, and a genuine
gentleman. They make sure you aren’t over charged for any service u receive. JJ has pride that shows in every single job they do. Support local businesses that support your community. You won’t find any business in this town that gives back the way JJ and the crew do. Ty for all you do keeping my cars safe for my family.
I came to this shop because I it was the first shop I passed after I suspected something was wrong with my brakes. 1.5 hours from home and wow was I lucky. Easy to work with, good explanation, and fast enough and far less than I would have paid back home, despite the emergency. Great explanations of parts and purpose on the receipt. My only complaint is that I live too far away to make this family my regular mechanics.
This garage was absolutely awesome. They fixed my 2016 explorer that was out of time and I can't thank these guys enough. If you need a good reliable set of guys to work on your vehicle this is your place to go.
One of the rudest experiences iv ever had over the phone. Never have i seen such unprofessionalism from a mechanic. I asked if he could fix a vehicle and they said not sure. I told them I wouldn't want to bring it there if they wasn't sure if they could fix it because of another towing fee. They didn't even ask what was wrong with it. I started to explain what may be wrong and no lie I got laughed at and told it sounds like you got it figured out. Don't even call this place cause if they did that in person they would have had to call the police after what I would have done with such remarks.
JJ is a very reasonable person. he cares about the quality of work and cares about his customers. any time I've ever had a issue even the smallest I've brought it back and he's taken care of it. he's gotten me in quickly and always fair on pricing. he's got a heck of a crew that works with him as well
Update: still the #1 choice when it comes to my vehicle. Extremely reliable, friendly, and overall great.
Only person I go to when it comes to auto repairs. Nobody can beat his prices or his amazing attitude no matter what!
Honest and trustworthy person. Went to school with JJ and fully trust him and his shop. If you haven’t been here do go by and pay a visit, I’m sure he would even fill your bicycle tires with air for free if you wanted 😎😂
Hand down the best! Always a helping hand! Wouldn’t trust anyone else to work on our vehicles, always fast to get us in & always quick to get it back to us! 100% recommend!
This business is great! Both instances I needed help, they never hesitated. They got me in instantly and got what I needed done very quickly and performed the work perfectly. They truly make shopping local easy and I wouldn’t want to go to anyone else!
Highly-qualified dependable and prices beats any quotes that If been given...
Today I needed my Rear wiper arm replaced,
The young man got it after trying different ways to prevent from breaking the post... JJ Said no charge, wiper blade on order, and they will put it on to assure me it's done right and avoid another problem 😉 thanks guys...
The labor is fairly priced and top notch and the parts that they use are sourced from reputable companies with quality materials. There's a reason why I bring my vehicles here.
Wow! This amazing team of men just saved our vacation start! A malfunctioning power door two hours out of town, the local auto parts shop recommended P&J. They were just getting ready to close when we called and they had us come right over. Thirty-five minutes later, door fully removed, repaired and reinstalled, we are back on the road. Such a friendly and knowledgable hard-working trio! Buchtel, I hope you know the gem you have in your town!!
I'm sure I've already left a review for this business, but here's an updated one. This is by far the best place for car care that I've ever experienced. The owner always goes above and beyond the call of duty for his customers. You will not receive better mechanical services, or customer service anywhere.
I blew a deep belt on a Saturday at 3pm and was 3 hours from home. Turns out my ac compressor froze up. The fine folks at P&J had me on the road in two hours! I recommend these guys to anyone, and the price blew my mind it was such a deal.. please use them and find out for yourself.
