Robert and the security agent were very accommodating and professional. They were patient and helpful during our visit to the lot retrieve our belongings from our wrecked car. I must say that upon arrival, after reading prior reviews I was a bit nervous, but I did not experience anything negative during this visit and these guys were very efficient in their roles.

Racquel Perkins

09/19/2023 12:44:29

My car was towed to Dunn's after my accident. They are very accommodating in allowing me access to my car for my belongings.

Vincent Beebe

04/11/2021 22:17:45

Worst experience ever. I would never call this dude for service. Very rude to the point where I didn’t even want my vehicle. Problematic business owner who wants your vehicle in his possession so he can capitalize from it.

Raponzo Streeter

07/14/2023 18:50:53

The guy who answered the phone was courteous to me. I read many I'll reviews so i didn't know what to expect. But i called him on a Saturday about towing a vehicle away from the lot. A customer had their car there and was selling it to my company for junk. So when I spoke with the guy on phone, i just explained the purpose for my call. He told me everything was good to go and i could meet the customer there because the vehicle was already outside and the bill had been satisfied. I was straightforward and so was he. He was courteous to me and processional. I understand that others may be in frustration because their cars get towed so my situation is different. Everything was smooth and the customer that had the car there didn't have any complaints about Dunns either. So we both were pleased as far as I'm concerned. Im glad that i didn't just make assumptions based on reviews. I give everyone a fair shake and Dunns was very professional that day. So im giving 5 stars.

Dee Car Lady

12/06/2022 04:53:42

they took my vehicle after a wreck and didn’t give me ANY INFORMATION AT ALL. said they sent letters but didn’t and now i’m being charged A LOT of money when i was NEVER INFORMED BY THIS COMPANY. DONT USE THIS BUSINESS EVER!!!!!!

Addison Lewis

05/23/2023 16:22:58

If I could give 0 stars I would! This man is the most unprofessional, rudest, nastiest for no reason, person you could ever in your life meet! In all my 30 years I've never met anyone THIS BAD! He bypasses unprofessional! It's really ridiculous! I thought I was being pranked the first time I talked to him. It was just that bad! If your vehicle ends up here I feel so bad for you. I wouldn't want anyone to encounter nor speak with a person this bad! Best of luck to you!

Keyana Ousley

02/20/2021 04:38:55

I honestly don't know how this rude, disrespectful man can be part of the rotation for the Raleigh PD. My daughter was in an accident, he was the rotation tow, he took her can and it was parted on the street and wants to charge 35 dollar a day for it to be on the public street? It took a while before the insurance company came back and said my daughter was 1% at fault and they would not be covering anything. The owner told me that he would work with me to keep him in the loop that if I came gave him the pink slip and 100 dollars we could get the stuff out of the car. He didn't have to do that and I was thankful for that. When I called him to tell him I was coming to get the stuff, he started to rant and talk all this crazy stuff about how he needs to feed his family, he has to pay his insurance, how I get paid weekly, that he would just cut the car up and put it on the grill and feed it to his family. on and on rambling issues that are not my problem. I got there we started taking stuff out of the car, he came up to the car and wanted the key that my daughter threw in the car and we were trying to leave. As I was driving off he socked my back passenger side rear window, I left and will not recommend him to anyone, and he is so unprofessional that it is ridiculous. In all honesty I should have filed a police report, but I was so completely done with having anything to do with him.

Heidi Bischoff

07/24/2020 21:55:05

I don't know who was on the phone but definitely had an attitude from the beginning to the end.

Luis Soler

09/22/2023 19:24:08

The came and got my truck after I was involved in a wreck. They were polite, knowledgeable and protective of my property(they wouldn't let me take stuff when I went a few days later without identifying myself as the owner).

John Griffis

01/01/2021 22:32:20

Mr. Dunn is a very pleasant man. He is very straight to the point though but they provided good service to us when we went to get our valuables.

Muhammad Y. Ibrahim

07/29/2021 17:20:46

Not a pleasant experience AT ALL and the driver that handled my tow very much lacked professionalism. I initially thought well maybe it was just me but the police officers handling the accident quickly reassured me that this guy is a a smart-ass and is not well liked whatsoever. They definitely will not be on my list for future service because of him.

Ridin' and Rollin'

08/18/2016 19:20:44

This guy is honestly one of the rudest individuals I have ever met, the night of the accident ( he wasn’t suppose to tow my car we had someone else ) and also trying to get bike released . This company shouldn’t ever be used if you can avoid them please do.

Kirstin Velez

10/31/2022 16:37:32

These people have zero responsibility, and their workers are thieves. Our car was towed by them to Raleigh Collision, who said Dunn retains all responsibility for the car and the possessions in it - all our contents were stripped and stolen - about $600 worth. I can recommend FAR more trustworthy tow and repair shops in much better locations around town! Save your possessions and money!

Kimberly Watson

11/16/2012 21:23:41

My son was told he could not access the car until he had gathered documentation which took him 4 hours to gather at the DMV. Every time I call them I was spoken to very rudely.

Russell

12/13/2021 00:16:07

I have worked with thus company for 20+ years. They have been professional, courteous, and prompt. They are very knowledgeable for several makes of cars.

Alycia Hill

09/12/2021 21:13:18

Company was used by RPD to tow my car after an accident. Wish I would have just let my insurance company handle it. Multiple items were stolen out of my car and when I called them about it the guy angrily yelled that "Nobody stole anything out of your car" and hung up. Would avoid them at all costs.

Mike Giordano

09/24/2020 18:13:58

The owner is not easy to deal with. I am a contractor for an insurance company sent to take pictures of an auto for an insurance inspection and he would not allow me on his property to take pictures of a car he towed.

Cedric Harrison

07/10/2021 20:09:34

Very Poor Service The Whole Team was Rude poor customer service EVERYTHING WAS UNACCEPTABLE!!!! Don’t GO THERE PLEASE

Kiara Carpenter

06/23/2023 19:50:04

RPD provided the towing service when I had my wreck. I had about $50 in coins in the console that was missing. I would not recommend them at all. I thought my things would be secure.

Nancy Young

12/16/2019 23:52:06

Guy who answered the phone was rude and said to call the emergency phone. Hung up on me. Website online says to call that number. Instead of checking to offer number, he disconnected.

Daisy Tague

06/22/2022 16:54:43

This is a sorry excuse for a business. The staff members are rude and Unprofessional. This place needs to be torn down and replaced with more professional staff . I was highly dissatisfied and if I could give this place zero stars I would .

Tierea Hakim

12/29/2020 23:15:37

Mr.Dunn and His son are great people and their word is bond and I say thank you!!!

Mark McMains

12/22/2022 19:21:28

I highly recommend this company. They rescued us without hesitation at a fair price. Very friendly knowledgeable and caring staff.

Lee Piper

06/05/2016 00:48:51

I ran into a problem but the gentleman who I spoke to was very accommodating.

Earleen Hunte-Rudder

03/27/2023 20:12:35

Amazing service and a wealth of information and help in a not so great situation. I was helped in a kind and courteous manner and would recommend them 💯

Heather

02/11/2022 02:26:45

Called him when friend had a wreck on Gorman at Tryon a few years back. Always professional.

Miss V

07/16/2022 16:54:30

Car got total cant not get help to eelease my car owner is really rud.

Nelio Sevilla

09/19/2022 12:48:39

They don't accept debit or credit cards, they can not talking in a fairway. Rude! I never recommend no one here.

Moh Ha

01/08/2018 01:08:46

Very rude and unprofessional. I will never use this company or recommend to anyone I know.

Markeisha Harvey

03/04/2018 15:54:42

Ready and capable of providing excellent service.

Martin Banks

10/12/2020 21:47:26

Address:	920 Freedom Dr, Raleigh, NC, United States
Phone:	+1 919-833-5603
Services:	Auto wrecker
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 57 Reviews
ZIP Code:	27610
Open Hours:	9am - 12:30pm,1:30 - 4pm

Friday		9am - 12:30pm,1:30 - 4pm
Monday		9am - 12:30pm,1:30 - 4pm
Sunday		Closed
Tuesday		9am - 12:30pm,1:30 - 4pm
Saturday		Closed
Thursday		9am - 12:30pm,1:30 - 4pm
Wednesday		9am - 12:30pm,1:30 - 4pm

Dunn's Emergency Wrecker Services JunkYard in Raleigh (NC)

Working time & Location

Zip Codes

Other Raleigh Auto Salvage Yards

Salvage Yards in cities of North Carolina