Since 1998, East Coast Towing has been Raleigh's one-stop shop for light-duty and heavy-duty towing as well as heavy truck roadside repair. Our fleet tackles everything from lockouts and tire changes to heavy-duty recoveries and load shifts. Drivers facing trouble on the road can find fast, reliable support. East Coast Towing goes beyond towing, offering comprehensive mobile repair services for heavy-duty trucks.
Towing, Recovery, Heavy Duty Roadside Service, Load-shifts, Auto: Lock-outs, Jumpstarts & Tire Changes, Auto Auctions
Hours not specified
What clients say about East Coast Towing in Raleigh (NC)
The driver showed up on time and got my truck delivered to the shop in a reasonable amount of time. I am very pleased with their service. Eveyone was very polite from the first contact to the drop-off.
East Coast is the best! Gus came out in less than 20 mins and expertly assessed and fixed our problem. Highly recommend this his company for any of your light to heavy duty needs.
Got a flat tire after hitting something on a country road and couldn't safely get the spare out on so I had to call a tow truck. Dispatch was helpful, but I was told I would get a call about 10:15-10:30 when my car was about to be picked up for the tow. Driver did not call. I called dispatch to check on it and was informed the car was on route to my home and should arrive in 20 minutes and the driver would call me when he arrived. Over an hour passed before the car arrived (past midnight). The driver did not call that time either. The only reason I knew he was here was the back up beeps from the truck. I went outside and stood outside the drivers side door for a minute before he acknowledged I was there. He got out of the truck, walked by me and started to let down the vehicle at the bottom of my driveway way, I had to shout for him to stop so I could ask him to drop the vehicle in the cul de sac should I could more easily change the tire in the morning, which he obliged.
He lowered the the ramp of the truck and then reversed my vehicle down the ramp and drove it to the spot I asked with a completely flat tire on the rim. Not sure why I paid extra for a dollies for an all wheel drive car if that is how he was going to move it. Maybe I'm missing something here, but the rudeness is one things (I get it's no fun driving a wrecked in the middle of the night), but why drive my vehicle any distance with a completely flat tire on the rim???
Always reliable service at an affordable cost. We have used them 3x, great customer service, friendly drivers. They make a bad situation easier to deal with.
Willie was the best! Great person- came earlier than expected, knew cars well. Helped me do everything with my car. Would always recommend this towing company. Ask for Willie!
Awesome. Great dispatchers, great driver. Had a complex situation and everyone was happy to help and quick to work around what I needed. Couldn’t be happier.
Excellent service on time. Good time frame. Dispatcher was awesome. The tow truck man was great. Highly recommend them. Price was awesome. Took good care of my Mazda.
Used this company twice within the last 2 weeks! The guy that answered the phone both times was so pleasant and helpful! The driver was so friendly and patient! The prices are very reasonable! 5 stars all around
Life savers! Carlotta, Irving and Jacob helped me in a pinch after being stranded for 3 hours by another tow truck company that never showed up! Irving got to me in no time and Carlotta followed back up with me to make sure everything was good! Great service, highly recommend!
Great experienced the driver was very professional and cared for my vehicle from not being damaged. All in all it was a Great experience in the operator who I spoke to was great as well.
The gentleman I spoke with was very friendly and helpful. The bill was a little more than first quoted but not unreasonable at all. I would use them again and recommend them as well.
Had to get my car towed home from an ex-friend's house after forgetting my keys in Kentucky. Service desk was very polite and understanding and the driver himself was even more-so. My job has used ECT before in the past with our box trucks and I will definetly call upon them again for a personal use case.
We had a long, heavy haul that many companies would shy away from, but this team handled it flawlessly. From start to finish, the driver was professional, on time, and communicated clearly. What really stood out was the care they took at the delivery site, navigating a long load without leaving ruts in the lawn or tearing up ditches. They treated both our equipment and our property with respect, and that level of attention makes all the difference. I’d recommend them to anyone who needs a job done right!
I had a flat tire this morning and Freddie was incredible. He notified me and arrived quickly, made sure I was safe, and loaded my car with expert care. He was kind, professional, and clearly takes pride in his work. People like him deserve recognition and a raise! This was the best towing experience I’ve ever had—courteous, efficient, and genuinely helpful. Exactly the kind of employee who represents a company well. I highly recommend this service and hope management recognizes the outstanding work.
3:30 am call and they were on site in just 30 minutes. They towed it to the shop we requested and dropped it off with no issues. Dispatcher was professional and very helpful over the phone.
We will always use East Coast for our towing needs. Everyone we’ve dealt with from initial call, to pick up, has been fantastic to work with. Great communication and all-around service.
Awesome experience with this company my insurance company requested a tow from a different company that was a 2 hour wait and I decided to give these guys a shot . Upon calling the original wait time was an hour but the driver should up about 30 minutes ahead of schedule , better price , and was super efficient. Irvin was the operator that picked up my car he was a gentleman and moved quickly thanks again for the help Irvin!
I just went through a 17 hour ordeal trying to get towed. Despite the fact I pay for 100 mile towing, AAA has become so automated and illogical they were only willing to call towing companies in the area known as "middle of nowhere" where I was broken down. After several hours in the dark on the edge of the interstate, a company agreed to tow me up to 30 miles so I was safe for the night... this was a help but I was still 55 miles from home. Four different times I received automated texts that "Help was on the way" only to have hours pass and no one arrive. Apparently some tow companies will accept the job but then depending on the distance and location they decide it's not worth their time. One driver actually admitted "AAA doesn't pay enough for me to drive that far." Ugh! After hours of dealing with the AAA Roadside Assistance nonsense through the AI robot and the app, I finally reached an actual human being who connected me with a supervisor - several more calls to reach a supervisor able to realize the local companies were not working. She agreed to call a company in Raleigh and gave approval for the 55 mile tow. When I spoke to Lexi at East Coast Towing, I knew things were about to change for the better. She sent out driver Willie Naylor and he got the job done! Willie not only did great work, he was great company on the ride back home. I cannot say enough positive things about East Coast Towing - professional, knowledgeable, can be trusted to keep their word and willing to go the extra mile. FIVE STARS and a huge thank you for getting me home!
Zach Coupee completed my service. He was very friendly, communicative, fast and clearly experienced. I was impressed and highly satisfied with my service from this company and driver.
I can’t say enough good things about Jason from East Coast Towing. He was absolutely phenomenal during a very stressful situation. My car broke down at 2am on the side of a dark stretch of I-94, and from the moment he arrived, he made me feel safe and well taken care of.
Jason showed up promptly and communicated clearly and professionally throughout. He was incredibly friendly, which helped ease our nerves immediately. Not only did he handle the towing with care and efficiency, but he also went above and beyond by providing helpful directions and local knowledge — which was invaluable since we were from out of town.
His calm, reassuring demeanor and genuine kindness turned a nerve-wracking night into a manageable experience. Thank you, Jason, for being such a reliable and compassionate professional. East Coast Towing is lucky to have you!
Professional and knowledgeable. Quick response. And I got to ride in the big truck!! I had a great experience on a day that wasn't going the way I had hoped.
Give this man Donald a raise he was such a sweetheart and helped us navigate this troublesome situation with ease. He was a very nice person to talk to and kept this company for the ride. Honestly, hope this never happens to me again, but if it does, I hope he helps again.
I used East Coast Towing to get my car out of one tow lot to my mechanic. We spoke with Caleb on the phone, and he was ver helpful and friendly. Natalie was my driver, and she was incredibly knowledgeable and caring. She realized that my car was AWD, and they would need to get their flatbed truck so towing wouldn’t damage my transmission, and helped us get set up with one of their other trucks.
This is hands-down, the best towing company in North Carolina! Willey and Irving are just amazing people and very friendly courteous and went above and beyond to make me happy today! 5+ Stars!! God Bless ECT!!
I had a great experience with this towing company. From the moment I called, they were quick to respond and had everything taken care of within 90 minutes. The tow truck driver was not only professional and knowledgeable, but also genuinely kind—which makes a big difference when you’re stuck. He jump-started my car right there and had me back on the road in no time. Excellent service all around!
Zach was outstanding. He had great care with the equipment even looking out for low branches from the spot I broke down. Really appreciate great work in the times we are living in.
Cannot say enough kind words for how this company and Mark in particular has helped us at the last minute! I called needing a rollback to haul a 1993 extended cab dually show truck from the coast of NC to the mountains of NC and needed it done the next day Mark, who was extremely sweet and professional helped me and exceeded my expectations! They hauled our show truck across the state and will be picking it back up when the show is over and taking it back to the coast for us. There was not a single scratch anywhere and they were on time there and back. If you need something hauled no matter if it’s a junker broken down or a show car for a show, this is who you call. Thank you to Mark at dispatch and to both drivers who helped us so last minute!
Very professional on the phone, very helpful from the office side, young lady was very personable, but also quite diligent in her processing my request.
Truck arrived as scheduled by the office, very prompt. Irving on the truck was personable, professional, very knowledgeable and had to handle my motorcycle on his truck. Worked quickly gave clear instructions on process and procedure to be followed and said he would text when he dropped my motorcycle off.
These guys were recommended by Tobacco Road Harley-Davidson dealership.
If I need a tow truck again, will most assuredly call them
I was in quite a pickle with my Tesla Model X turning into a brick... let me tell you, this car weighs over 6000 pounds... and we were unable to open it to even get the wheels moving to put it in neutral.. Bobby was just the right guy for the job!! What a thorough professional! He was unfazed. He handled the situation with confidence and showed how his experience outweighed all the issues that we had going into the problem. It was late in the evening and extremely dark... he put all my anxieties at ease, and achieved the end result flawlessly. He was even courteous enough to go inform my neighbors about potentially driving on their yard. I really feel grateful for Bobby's confidence and his jolly personality... I highly recommend this towing company for all of your needs... they arrive in a pinch and are extremely knowledgeable and helpful.
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