What clients say about Big Boys Auto Center in Grimesland (NC)
We love Joe and his team at Big Boys! My husband and I trust them with my sports car and his truck and motorcycles (both for regular maintenance and for complicated diagnostics/repairs). They provide excellent value and service (efficient, skilled, high-quality, reliable, consistent). It's also easy to make an appointment and to communicate with them. Grateful we found them! Highly recommend.
Joe and the staff are first class all the way. My family owns a large service station/towing service and I have always taken care of my own vehicles. Having a new career with the sheriff’s department my schedule is hard to manage with prolonged break downs. I trust Joe and the staff at Big Boys Auto to fix my truck and was so impressed from the minute I dropped the truck off. The facility is spotless and well kept. Their quote was texted to me with a comprehensive report and video! It was so impressive. Joe understood my crazy work schedule and actually met me in an agreed time after hours on Christmas Eve! That kind of service is unmatched anywhere. I can’t express how thankful I am to have found Big Boys Auto. They have all my business from now on. Thank you Joe!
New to area, wasn’t sure where to take car for work. Had passed by this location and very close to my home so thought we would give it a try. Very pleased with service from scheduling apmt until pick up. Very friendly staff, clean shop and not pushy to sell me a service or part that isn’t necessary. Will go back.
Great experience! The owner provides the kind of personal care that’s hard to find these days. He’s friendly, straightforward, and easy to work with. It’s clear he cares about doing the right thing and makes sure everything is handled fairly. Pricing is reasonable, and the whole process felt honest and professional without any pressure. Definitely a shop I’d recommend.
Professional, on time and on budget, with a clean, neat and orderly shop and office space. We were very impressed by the service we received and will definitely be using Big Boys Auto Center in the future.
Joe is a great mechanic and goes out of his way to get your vehicle repaired and back on the road. I would recommend Big Boys to anyone looking for a place for vehicle maintenance.
Awesome service. Great communication throughout my repair process. They have a dropbox for after hours drop off and pick up. Joe makes sure they fix it right the first time.
I helped my daughter purchase a used car from Big Boys 4 years ago. That has been the best car and has lasted for years! Looking to find an honest used car place? This is it!
Bought a used car for my son through a dealership and had some engine issues and took it to Joe. Super friendly and very helpful. Would def use him again for issues with the motor
Low pressure atmosphere and they diagnosed and fixed my car properly. I liked their website for scheduling the initial appointment and their use of text messaging for updates.
Joe was quick to get our vehicle in and figured out the issue, while also quickly resolving the issue! We appreciate Joe and all the guys at Big Boys Auto Center!! A very trustworthy Business.
It was a great experience dealing with Joe and his crew. He was very upfront and honest in what was needed and everything was done in a timely manner. Will definitely use them again if need be!
Big Boys came highly recommended from people that my wife and I trust. Our experience with them was absolutely fantastic, we have gone to a mechanic for years and due to them being closed we gave big boys a try. The service and diagnostics were fast and accurate. The ability to book an appointment on line was super simple and the level of contact about the diagnosis and repair was quick and easy. Highly recommend Joe and his crew.
Mr. Joe was honest with the way he kept me up to date with estimate and repairs that needed to be made. Even emailing pictures and videos of needed repairs. Thankful for the ability to set up 12 months same as cash option for paying my bill. Would definitely recommend for any vehicle repairs. They will have my business in the future.
AWESOME SHOP!!!! Before I came to these guys I was getting the run around with Eurasion car shop there in Greenville and wasted my time and money!! So was referred by a co-worker about these great guys BIG BOYS AUTO, and they spoke with me very professionally and listened to me and explained every detail to the core to me. Also kept in communication with my vehicle through text messages and email/photos!! Me as a young single parent woman and my father living miles away who always does work on my vehicle! Big Boys Auto definitely made me feel so at ease and secure with them and also won my trust FULLY with them and will be the ONLY guys touching my car! They also offer WARRANTY which is the icing on the cake in my eyes!!! I love you guys and bless each and every one of you!! You all have a forever customer now!!
This is one of the best experiences I’ve had from any mechanic shop. They were able to fix my car and get it back up and running in a timely manner. They let you know everything that’s wrong with the car without trying to over charge you for things. The way they have their system set up is so helpful. I will be taking my car back to them and would recommend them to anyone because of how amazing the experience was.
Excellent service and price.
More required repairs discovered during the inspection and process smoothly sent me a text with a summary of urgent versus recommended repairs with scope and cost for my approval of work. Approved work completed quickly and expertly.
Will definitely go there again.
As always, BigBoys delivers great and timely service. I would not take my vehicles to anyone else. It’s simply too difficult to find a trusted repair shop. Joe is always honest on what needs to be done now versus what could potentially wait.
We were on vacation when our transmission went out. Big Boys saved us! Joe was very honest , reasonably priced, explained everything to us. I am so very thankful for them! Thank you all so very much!
Joe and his team take care of all our fleet vehicles and keep us up and running! We have mostly high mileage trucks and SUVs that are dependable thanks to Big Boys! Some of our staff even take our personal vehicles to them as well! Give them a try, you won't regret it!
As always, I'm extremely satisfied with the service I received at Big Boys Auto Center. More importantly I can trust them to always provide me with quality work and materials. And, I have to say, the customer service is hard to beat!
I got referred to Big Boys from a work colleague who had a great experience. Same story for me as for them. The dealer shop wanted an expensive repair but Joe and his team found the real problem which was fixed at low cost. They also found my transmission fluid and rear brake pads needed replaced while the dealer shop missed noting them the last check up while wanting other things that weren't needed. Joe and his team were thorough and transparent. He explained everything well and was generous with his time with me. I also got a free loaner vehicle while mine was being serviced (just had to replace the gas I used). I also like how Joe compensates technicians fairly and ensures things are done right. By contrast, my dealer shop had been unable to fix my problem after several service visits before saying the expensive repair was necessary. Also, note that Big Boys is not that far from Greenville. It is an easy, straight drive down 10th street (which becomes 33) to Grimesland and only takes about 17 minutes. That is no more time than I have to drive across town each day to get to work. Five stars for Big Boys.
Thrilled with customer service and price. Joe really went above and beyond to make sure my wife’s car was repaired quickly and for the quoted price. Big boys is definitely my go to for all of my vehicle maintenance needs now. Y’all have gained a customer for life!!
Joe knows his stuff, I learn a lot from him while talking about my vehicles. I like their appointment system, quick in and quick out. Most recent visit, Big Boy's diagnosed and fixed a "Check Engine" condition that has plagued my Ford Edge for several years - no other mechanic had been able to correct it until now. Latest visit was a nail in the tire and I had no Toyota locking lug socket - the guys at Big Boys knew how to get it off and had me back on the road in no time flat - always great service here.
Joe and Big Boys were amazing to work with. Not only did they fix the issues I told them about on my vehicle, they thoroughly check out the rest of the vehicle and were able to fix a coolant leak and axle issue before they caused major issues for my diesel. Save me a lot of money in the long run. Would highly recommend them for any work you need done.
I had the best experience at Big Boys. I called on a Monday and they had me in the next day to not only diagnose the car’s issue, but they were able to fix it and send me on my way before lunchtime! They saved me so much money by being accurate on their diagnosis the first time. I previously brought the car to another place that only guessed at what the issues could be, while still quoting me for hundreds of dollars. Joe, the owner, is one of the nicest people in North Carolina. He offered me water and a snack while I waited. Also while I waited, was some great music playing and I think I found one of my new favorite songs sitting in that lobby. Sure it was the best car service I’ve ever received, but I would go as far to say that it was one of the best days of my life.
If you looking for good Old Fashioned up-front service for your auto concerns look NO further. I thank GOD for the honesty and integrity of Joe. There's not to many people that stand by their word anymore but Joe (owner) does. I been doing business with Big Boys for years from engine install to basic tune up and I have no complaints.
I just relocated to the Greenville, NC area and was looking for a new garage/mechanic that I could trust. My first experience with Big Boys Auto Center was tremendous. Great work and clear communication throughout the process. I will bring all of my vehicles to Mr. Joe and Big Boys Auto Center.
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