C-Side Auto Repair & Service, LLC is a local auto repair shop in Jacksonville, NC that is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. We offer a variety of services such as lift kits, car diagnostics, state inspections, and much more.
Hours not specified
What clients say about C-Side Auto Repair & Service, LLC in Jacksonville (NC)
After a frustrating experience with another shop (Brians High Performance), C-Side truly saved the day. Our vehicle had serious issues following service with Brian's High Performance, and C-Side not only diagnosed the problems accurately but resolved them quickly and professionally.
Their team impressed us with clear communication, expert workmanship, honesty, and fair pricing. It’s rare to find a shop that delivers on all fronts, and we’re grateful to have found them.
From now on, C-Side will be our trusted mechanic for all our vehicle needs. If we could give more than five stars, we absolutely would! Thank you C-Side!
Whenever you have a vehicle break down its a stressful situation, but at C-Side made this as smooth as possible. I brought in my own starter, to find out I purchased the wrong part number. I was informed immediately and they took the time to swap it out for me. Jordan, kept me updated on each step, and also informed me about my tires needing to be replaced in the future, without the used car sales approach. Very affordable. Extremely thankfully to the mechanics and staff making this stressful time a little bit easier! Highly recommend: )
If I could give this place 10 stars I would. I am a college student and the owner Kevin is very kind and professional helping me with my car. They stand by their work and every time I bring my car here they take good care of me and explain anything very thoroughly. I stopped going to the actual dealership because I trust the owner much more. The other workers are awesome too and they provide immaculate service. They are very knowledgeable on all cars. Kevin needs a bigger shop because this place is getting very popular. I also live an hour away now and continue to bring my car here because I trust them way more. This rating is definitely just tip of the iceberg. I recommend everyone to come here because they’re honest and GOOD at their work.
Disappointed that no appts are allowed. The diagnostic fee is higher than most and doesn't count for repair charges if done at this place.
I'm still trying to get in for a simple diagnose of my truck, and repair, with a disabled teen and me, being disabled as well. I am impressed with reviews from many, about their competence and honesty, few have either in Jacksonville NC, so, guess I'll just get there and wait+ wait+wait ... ugh
Excellent service and very accommodating, especially when I at last minute had to get my Camaro looked at. I felt that they were very honest and very welcoming.
Thanks Guys!
8/05/25
Thank you guys for taking care of my kids car. He's so far away it's nice knowing you guys are so wonderful and did not take advantage of him especially since it's his first car and he's new at getting work done on his own. I cannot thank you enough.
All the employees are very friendly. Helping me get my car on and off a car trailer. Were able to diagnose my car problem before I gave them my keys to the car. And when I found out my warranty was still good. When I went to pay them they said not to pay for anything. Whenever mine or a friends vehicle needs to be looked at I will suggest this place on the spot.
I brought my vehicle for a complicated repair. Unfortunately I had to bring it back for an adjustment. The stood by their work and made everything right. They also paid for the towing. It's difficult to find a business with this level of integrity. I highly recommend C-Side Automotive.
This place is hands down the best place to take your vehicle, whether it is an older model or a newer vehicle.. The mechanics, technicians and service staff have consistently proven themselves through the dedication to their craft, whether it be the expert mechanical skill sets or the outstanding customer service, these guys have it down..
My experience at C-side was superb! Everything was explained to me what was being done to my car before and after service. I was there less than a hour. Everyone was nice and friendly. I will always recommend C-side to all my friends and family.
This shop is great! They got us in and out before driving back to NY with our 5kids!! Price was reasonable & they stayed in contact throughout the repair process!
Thank you again!!!
Always a 5 star experience here. Every person I've interacted with here has treated me like a friend or family- never like a dollar sign. Honest, fair, and transparent business and employees. We don't take our vehicles anywhere else.
Needed a quick alignment after I put new suspension on my truck. Finding a place with a big enough lift was an issue because of the length of my wheelbase. C-Side had the lift and they got me right in, no problem. The work was great, prices were great, and service was great. I enjoyed working with them and I definitely recommend C-Side.
I'm sure that there are other auto shops in Jacksonville that are honest, I've been to about a dozen of them throughout my ten years here and I will tell you that I will never visit another location again. My first visit here was because I wanted a second opinion on another auto shop that was trying to get me to spend $2,000 to replace my AC in my car. The owner of the shop here not only showed me that that wasn't the problem but they showed me that the other business was intentionally trying to make my car worse by completely draining all of the freon from my vehicle. They got my AC working for less than $100, Since then, I've only come to this shop and I'm consistently baffled by the low prices and the absolute level of constant professionalism and integrity that this place has. At the very least it is just nice to go to a place that you don't feel like you are being squeezed for every dollar amount they can get from you
The A/C in my mustang stopped blowing cold air so I took it to C-side yesterday and was in and out within an hour (including a part needed to be ordered and brought). Excellent customer service! Will definitely come back in the future for car needs.
Very professional and fast! When I went in for a safety inspection, they told me all the issues with my truck and had it fixed within 48 hours. Their prices seem a bit high, but you definitely get what you pay for with these guys. When I called a month later about a different problem, they had a quote for me very quickly and were very polite when I opted to do the repairs myself. Would definitely recommend for fast and quality repairs!
I came to this shop, I had broken down. With my son in the car. And a storm was approaching, at first we were all unsure of the issue but they took their time to figure it out, one of the guys found the issue (it was far from an easy issue to find. Really unheard of issue ) but they figured it out and gave me the utmost respect and care while we were broken down. And they fixed my car and I have never in my life met more genuine people. Thank you c side. We appreciate everything you guys did.
My partner and I have both taken our vehicles to C-Side, and we've had great experiences every time. Most recently, my alternator went out right after I had just gotten a new battery from AutoZone. The team replaced both the alternator and the battery, and they even extended the warranty on the new parts. The staff at the front desk is always friendly and personable, which makes a big difference. I never feel like they're trying to rip me off, and they offer fair prices for both parts and labor. Highly recommend this place for reliable, honest service!
Amazing place and great service. The owner is very nice and reasonable. They are always there to help and never over charge. Today I came in to get a tire mounted and balanced and they did it all for free. This is the Secound time I have been here when they did not charge me for a service. They do great work and is the only place I bring my car.
My air conditioner on my went out. They were very Professional and put customer service first. I am going this morning to have a serpentine belt replaced. I was giving a reasonable price. I have referred several family and friends
My daughter in law brought her 2003 vw beetle in on Monday with a check engine light on. David got her in and ran a diagnostic test and found several codes that were intermittent. He could have taken the car and chased multiple things, but was honest and says he didn’t believe he could correct the minor issues with the car. He did not charge her for the diagnostic check. He was very professional. Thank you, David for your honesty and Integrity. If I could give you all a 10, I would. I would recommend these folks to anybody . Kevin P
On 9/14/24 we drove from Wilmington to Jacksonville to test drive a car. Found C-side on line and called before to schedule a pre-purchase inspection. Brian, the owner, told us to stop by and we are very thankful we did. They drove the car, put it on the racks and thoroughly checked it out. They ran the VIN # to see if it had any recalls.
Brian, Johnny and Dave (?) were courteous and most importantly honest. While the car was fine, except needing alignment, we chose to go another route because of the education and information they gave us to look for in a car. They patiently answered every question we had.
C-side Auto exemplifies honesty which is a hard trait to find these days. I HIGHLY recommend them.
The other day we brought my son-in-laws car to Precision on Western Blvd for break issues. The work that needed to be done was costly. We got a 2nd opinion at C-Side on Country Club. They did an inspection of the car and found that there were things that Precision said needed fixing did NOT in fact need fixing. C-Side was wonderful! They actually cared that we almost got scammed. Brian, specifically was amazing! They did the inspection of the breaks for free. And when my daughter offered him money he said "I can't take your money knowing you almost got scammed." Thank you, Brian for everything. I will definitely be bringing my cars to C-Side from now on!
Had these guy install my lowering springs and adjustable control arm. Cost roughly $700 and about 2 months later a bolt came loose while driving. Needless to say I had it towed back to the shop. The service tech got it on the lift immediately. They were extremely professional and apologetic this happened. For peace of mind they allowed me to inspect for any damage (there was minimal on the rotor) and offered to check my alignment. Long story short they made things right and vowed to take care of any future issues. This business is operated by outstanding mechanics that aren’t looking to take your money and run. As long as I’m in Jacksonville I will always go here for any automotive needs. Highly recommended
After taking my car to the dealership for my “oil change and tire rotation package “ I brought my vehicle to C-side to be worked on because my car was making a funky noise at a speeds over 30MPH. After inspecting my vehicle, c-side informed that the dealership never rotated my tires and I now had an irregular ware pattern on my tires from the lack of rotations the dealership was supposed to be providing and I would now need new tires. The dealership never even inform me that I had wires showing on my tires. The gentleman at C-side took great care of me and made me feel like I once again had a safe vehicle for my children and I to ride in.
C-Side Auto Repair & Service is the best shop in Jacksonville second to none. Old school rules still apply here. Rules like honesty, trustworthy, patience and hard work on your behalf are just some of the characteristics you will experience. The entire staff (Dream Team!!!) were genuine, friendly, courteous, helpful and knowledgeable. Family oriented and you'll be treated as one of theirs. Folks who work here WANT to help you. They all are considerate and kind and helpful and you’re not charged an arm and a leg for work done. So, the next time you need a simple oil change or any maintenance related issues, there is no better shops than C-Side Auto Repair & Service! Outstanding customer service and professionalism! Go see Brian and get yourself a deal. Tell him I sent ya!
Apr 27, 2021
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