East Coast Imports in
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Address:6315 Gum Branch Rd, Jacksonville, NC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Zip Code:28540
Working Time and Location
What clients say about East Coast Imports in Jacksonville (NC)
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They want give you a quote because they want to make outrageous prices after they fixed the car, and in order to get your car you have to pay anything that they say
Apr 15, 2025 -
This guy is trash. I took my car here and it spent 4+ months here I bought all the parts he said he needed to change. He never fixed nothing . I spent so much time and money here I’m homeless now. I bought my dream car and lost it here. He charged me $3000 and didn’t fix nothing. I took the car on a tow straight to car max and got rid of this night mare . I hate this guy. Seriously . One of the saddest days of my life. I feel so ripped off. I wish I could sue this guy. Please don’t go here. PLEASE
Nov 28, 2023 -
Warren and Happy are excellent mechanics and great for most any Volvo problems you might have...
Nov 17, 2022 -
Nice and friendly give me some advice on how to fix my problem on my car for free everyone else wanted me to pay to look at it
Aug 21, 2022 -
Bonnie & Clyde (Brenda & Warren) of auto repair! BEWARE. They added the credit card processing fee for their business to my credit card and tried to claim it was my rewards cash for using my card. Then they gave me a BS excuse that Citicard would refund me the $39.15. Of course, Citicard is not going to do this and had to open a dispute. Paid for my parts, taxes and shipping upfront and then they taxed me again when I picked my car up (Nearly $60). Original was told 3 times labor was $130 and when I got bill twice that. If you like dealing with chiselers, get you car done here!
Mar 09, 2020 -
Went in for a service, they found an issue with my Mercedes and fixed it. Seemed knowledgeable and fair.
May 31, 2019 -
Nothing but problems. Brought my car here for a battery update and trans problem. Was told everything was fine and fixed. So I asked for a trans service since my problem was "fixed" when I picked up my car as soon as I started it it had the same problem as when I dropped it off and the check engine light was still on. To make it worse there were ashes from civets all over my car. I dont smoke and I keep my car very clean. Problem is there services cost me $700. The machanic openly admitted to knowing g it was still not working when i asked for tbe service to be done. Had I known my transmission was still malfunctioning I would have never done a service which cost me 400+. Now every time I call up there in tbe last 3 months I always get told to call back tomarrow. I do not recomand this place. I've always been told if it looks like a junk yard it is a junk yard. Very unhappy
Jan 22, 2019 -
Warren is a awesome tech hes very reasonable and knows what hes doing. Ive bought 3 cars from him and they have been good to me as well
Nov 16, 2018 -
This guy told us a situation about a rude "black lady" that came into his shop just to imply that we couldn't afford the repairs. But honestly if it wasn't for his confederate flag and comments we would have never found a better mechanic. Thanks Jackass
Aug 27, 2018 -
This is a mom and pop operation - traditional and easy going. If you are looking for a fancy waiting room with secretaries and a pop corn machine this is not for you. The prices are VERY fair and Warren the owner repairs the problems other's can't.
Feb 17, 2018 -
I personally know the owners and have and still do work there part time, there aren't any vehicle's that we don't repair and we try to provide the best service and repairs with quality parts at a reasonable price, and Warren Royster will always lend a hand to fellow technicians and citizens providing vast knowledge of helpful diagnostic and repair procedures,a local repair shop you can trust.
Jul 02, 2017 -
A bit expensive, but fast quality maintenance on older imports make this place one of a kind
Apr 18, 2017 -
I just picking up my Mini Cooper ! Horrible people terrible customer service ordered a part that didn't work I was charged $100!!!!!!! And then $300!!!!!! For nothing they had my car for 2 weeks !!!!!!!! No answer no one was available to talk these people are TERRIBLE they hung up on me cussed at me they didn't do anything they are A SCAM!!!!! DO NOT TAKE YOUR CAR THERE!!!!!!! Allll they want is your money $$$$!!!!!! Nasty people everything is a mess the guy doesn't know anything about cars just stories very rude the desk lady very unprofessional !!!!! Never smiles always an attitude !!!!! Awful place !!! Now my car still not working $400 after !!!! THIS PLACE IS GARBAGE !!!!!!! STAY AWAY!!!!!!!!! HUGE THIEFS!!!!!!
Aug 13, 2016 -
All I can say is WOW! These folks had my car for 3 months......3 months and could not get my windows or mirrors to work. They told me it was fixed, charged me $411 and it was not fixed by the time I got home. They told me to bring it back and then they had it for months. Never, ever called me on a status or update. Finally, after waiting and waiting, he said that I should take it to the dealer in Wilmington. I went to pick up the car and he told me he had a solution to fix it. Since I already paid $411, I figured to let him fix it. A month later, he still couldn't fix it. In fact, now my trunk doesn't work, my doors won't lock and my hazards flash while the car is running. DO NOT BRING YOUR CAR TO THIS ESTABLISHMENT! Oh, I failed to mention that my car was dinged up too. My car is silver and now there's red paint on the door. Don't waste your time.....he doesn't know what he's doing.
Aug 30, 2015 -
This place is ran by a scam artist.They have the worst customer service.You will not get any phone calls concerning your vehicle.they absolutely leech off military members.They will hang up on you over the phone if you contest anything that is said. DO NOT GO HERE!!!! I DO NOT WANT TO SEE ANYONE ELSE TREATED HOW I WAS.THEY WILL TAKE COMPLETE ADVANTAGE OF YOU!!!
Jul 23, 2015 -
This place is amzing it fixed my car and i never had another problem in that area. The people there are so nice!
Jun 16, 2014 -
Excellent people that are very knowledgable about what they do. I recommend this place to people all the time.
Nov 05, 2013
Nearest Junkyards to East Coast Imports
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked