Smith’s Auto is one of the leading auto repair shops in eastern Carolina with highly trained and certified technicians. We offer bumper to bumper major and minor services. Towing, recovery, jump starts, tire changes, winch outs and more! Cars, trucks, 18-wheelers, boats, buses, heavy machinery…even “she-sheds”!
Hours not specified
What clients say about Smith's Auto Service and Muffler Shop in Jacksonville (NC)
Alfredo was our tow truck driver he was fast, professional, and super friendly. He made a stressful situation way easier. Really appreciate the great service.
My husbands car died on the side of 17 the driver was quick getting to him. Very nice guy I hope we don’t need a tow in the near future but if we do we will use Smiths again
Had my truck towed yesterday. The tow truck driver was awesome very knowledgeable about his job pulling my truck from a difficult spot at the hospital with no damage and quickly. 5 star operator.
I procrastinated and waited to get my NC state Inspection until the last day of the month. Jiffy Lube had an hour and a half wait. I called Smith’s, they said there was no wait. I drove right over and was in and out in 20 minutes! Everyone was very polite and courteous.
Husband was hauling boat back from the beach and trailer tire blew. Smith’s auto service was very quick, reliable, and knowledgeable. Matt was extremely nice and towed it to Greenville. I was amazed at how thorough he was when moving the boat off of the trailer. Please consider this small business when you are in need of towing.
Thank you Smith’s Towing and Matthew for coming and rescuing me yesterday! Geico contacted them for me and Matthew was quick and efficient. Would definitely recommend them!
From beginning to end wonderful customer service. Thomas was such a help getting the truck dispatched. Matt was an exceptional driver, timely and very friendly. Would recommend Smith’s Auto Service to anyone.
The other day Thomas looked up some information on my vehicle and he was very professional and kind. I don’t know if he is a manager or not but he sure makes the business better. It was a pleasure talking with him and I just wanted to give him kudos for the excellent customer service
I called around everywhere to see if any tow company could pull a boat off the beach for me and they all pointed me to Smiths. I called and they said give us 20 minutes, they got the boat off the beach and helped me sit it on my trailer and let me borrow straps. 10/10 will be using again Derek and Matt thank yall!
I arranged a tow through my insurance company. Matt B was dispatched and contacted me promptly to verify my location. He arrived quick and had the car loaded and delivered to the shop in no time. Matt was extremely polite and professional.
Hands down, so thankful for the fast service and the clean correspondence from this company! Huge shout out to Isaiah, who made my night a little more bearable, and having the best customer service. Will recommend this company to anyone who needs assistance!
I would recommend this company to get you back in your car when you lock your keys in them. Isaiah was great he got here quickly and me in my car in about 20 minutes from when he called and said he was on the way! He was very compassionate. Thank you Isaiah for making a unfortunate situation turn out to be very positive!
So thankful for Isaiah! He was friendly, efficient, and communicated multiple times throughout the tow. My truck arrived in good time and in great shape. Thank you!
We were so grateful for their locksmith services! My husband locked our keys in the car during vacation and we called Smith’s and they were here exactly when they said they would be and the service tech who came, Isaiah, was extremely polite, kind, professional, and efficient! I was very impressed. Absolutely go with them!
We were told they would be at our house in 25 mins, Isaiah was there in less time than that. Super polite and professional. Definitely would recommend for all your towing needs.
We work with Isaiah and were totally happy with his explanation of our situation. We discussed options and decided on a tow to a local station. Professional and timely. Would definitely call again.
Want to give a kudos and shout out to Matt the tow truck driver. He towed my car after having a flat tire. He came before the arrival time my insurance roadside gave me. He was professional , courteous , and made a hectic situation for me not so bad. It's customer service like that , that makes someone want to share how good a business is .
Thank you Matt.
Charles helped me with a tow. He was very friendly, patient, professional, and helpful.
The tow was quick, safe, and fairly priced.
Now I won’t tow with anyone but Smith’s in Jacksonville.
Smith's auto is my go-to shop since and never had any issue.
These folks are respectable, trustworthy and professionals.
They're Family oriented and Dave is a like Brother.
Aug 16, 2019
Nearest Junkyards to Smith's Auto Service and Muffler Shop
Smith's Auto Service and Muffler Shop in Jacksonville offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Smith's Auto Service and Muffler Shop are located in Jacksonville — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Smith's Auto Service and Muffler Shop in Jacksonville buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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