Smith's Towing & Recovery is family owned and operated. We are located at 612-1 Bell Fork Road Jacksonville, NC 28540 and we have been at this location for 38 years. We provide specialized services such as light, medium and heavy-duty towing and recovery in addition to basic roadside assistance. We're available 24/7 to deliver safe and reliable roadside assistance to you in a hurry. You can trust that we'll always answer the call! Give us a call for a free quote.
Hours not specified
What clients say about Smith's Towing & Recovery in Jacksonville (NC)
DeAndre was super kind and knowledgeable on towing my lowered car. He was extremely professional and very timely and delivered my car to the mechanic with no damage!
My driver arrived quickly, preformed efficiently, and made adequate chitchat to lighten the mood of my car 6yr old car leaving me stranded on the side of the road. Hopefully I don't require this service anytime soon, but I would use again.
My driver was absolutely phenomenal. Although I didn’t end up needing a tow, he was polite enough to stay on the phone with me & keep me calm, trying his best to get to me ASAP. He kindly gave me a jump, and provided some advice on what he thought I should do moving forward. I don’t recall his name at the moment, but I am extremely grateful!
Highly recommend. Easy to work with and schedule, fast service and fair cost. Matthew was super polite, professional and quick at pickup (on base) and delivery. Again, can’t recommend enough!
Needed a quick winch out, a nearby tow company wanted way more. Called Smith’s towing and Ray arrived quickly. He did a simple winch out and even offered a discount from the quoted price over the phone. Would highly recommend. ⭐⭐⭐⭐⭐
Amazing Driver amazing Care. Precise communication throughout the whole thing. I was actually very impressed with her service. Most definitely 100% call you guys again no questions asked
Very fast, professional, courteous, and reliable service. Came to me within 15-20 minutes, and handed the tow with great care and attention. Would highly recommend their services to anyone needing towing in Jacksonville!
Driver was awesome, friendly and gave my son and I a ride 45 min back too home w the tow.
4 stars cuz PRICEY and they played me, "1 hour ", ... 3 hrs later
My experience was absolutely wonderful I called for a tow he was there within 5 minutes he explained to me what was going on as far as him towing the car and he got the car to the destination I'm not sure of his name but he was very pleasant and I would definitely recommend your towing service to someone who needs a tow
Soon as I called for a tow the guy got to me really fast so I was happy about that!! Also very nice and professional people from the person that answered the phone all the way to the guy picking up my car!! Highly recommend and will definitely use Smiths again!! Awesome job guys and keep up the good work!!
Outstanding! Quick, safe, and professional service. The driver was great and friendly. I do recommend! Definitely 5 stars. The driver even helped to put the tire back on the vehicle to get it towed safely and properly
Smith’s is always my go to tow service anywhere around Jacksonville or surrounding areas- personally or for work trucks. Smith’s is always professional, prompt and courteous. There are several Smith’s in town, but only 1 original Smith’s…. Smith’s Towing & Recovery!!
Wonderful, friendly service. Highly recommend! They were fast and did exactly what I asked for when dropping it off at the shop to get fixed. 5 stars +
Have used their services a few times and will continue to use them in the future. They are always polite, quick to respond, keep you updated, and willing to help you in any way they can. Amazing services!
popped a tire on western and put in a request through usaa and smiths was there within the hour to tow me!!! very friendly and thorough with the picture taking process. he towed it to sanders ford for me and completed the night drop process for me!!! highly recommend
I recommend going to this place. It is wonderful and you feel very comfortable psychologically because there are people who work on your comfort and they have great experience. Honestly, it is a very beautiful place and the service is excellent.
I had an awesome experience. The driver showed up right on time and was super helpful getting my car back home. Really friendly, professional, and knew exactly what they were doing.
Brian showed up and pulled me out of a doozy of a situation. Friendly, professional, and I can’t say enough how much of a solid individual he was. My experience with this company was exceptional.
Had my truck pulled from the mud.
Driver was prompt and professional.
Truck lights were very bright drawing attention to my mistake. I was concerned my man card would be confiscated lol. Thanks
Smith's Towing & Recovery in Jacksonville offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Smith's Towing & Recovery are located in Jacksonville — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Smith's Towing & Recovery in Jacksonville buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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