Twisted Rod Customz in
Old Fort (NC)

⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service! Twisted Rod went above and beyond to make sure we were safe, informed, and truly taken care of. From start to finish, the entire team treated us like family. Their level of service and care is rare to find. For that level of attention, their prices are incredibly fair. What really stood out? They even followed up after hours the next day just to make sure we were happy and everything was running smoothly. That kind of dedication speaks volumes. I honestly can’t say enough good things. If you’re looking for a mechanic you can trust, this is the place. Thank you all so much!

Arrived in Old Fort with an enclosed trailer that had broken suspension. The folks at Twisted Rod were able to make the necessary repairs so that we could make the journey back to Georgia. I dropped it off on Friday afternoon, and by Monday mid-afternoon, it was fixed for a very reasonable price. So if you need tires or any other automotive repairs you will be in good hands at this shop.

Got us back up and running after an oil housing leak on our Kia so we could get home to FL. Great service, genuine people.

Best experience with a shop that I have ever had, hands down. We called and got a very accurate estimate on pricing right from the start. Everyone was super nice and explained everything when we dropped the car off, too. Once the parts arrived and the mechanic was able to examine our brakes, they recommended just the front getting done and again told us the price. Then they did exactly what they said they were going to do. Our brakes were fixed a couple hours later, and then we picked the car up and paid. I would recommend Twisted Rod to anyone!

This place is a blessing!!! Drive 5 hours to purchase a “new to me” work truck. Bout 30 minutes into the 5 hour trip home, the truck broke down. Only people within hours that would let me stop in and check it out!!! The owner of the vehicle came and gave me my money back. When you tell someone “I’m stranded 5 hours from home” and they stop what they are doing to help instead of “we’re booked” is worth it’s weight in gold…highly recommend this establishment. Plus it was super clean & courteous

The folks here took such good care of me and my car. I'm so grateful they were able to tackle my car repair same day since I was still 1.5 hours from home. The ladies behind the desk were very warm and kind and the mechanics were very professional and polite. Highly recommend Twisted Rod Tire!

These guys are amazing!! They plugged my “almost flat” tire just after they closed so I could make it home safely! I recommend 100%. Thank you SO much guys! I will bring my tire business back! Everyone was so nice and understanding! Thanks again!

**********HIGHLY RECOMMEND********** Wish I could give Twisted Rod Customz TEN STARS. Broken down on side of interstate, office girls had a technician come to us. He assessed the situation and arranged for the repair parts to be delivered to their shop. Office girls arranged for a wrecker to tow us to shop where the parts were waiting to be installed when we arrived. Technician repaired vehicle in a very timely manner while we waited, and we were out in a flash. Girls in the office very friendly and extremely helpful. Mechanics know exactly what they are doing. A caring bunch of people you will find here.

Incredible service!!! I was very happy to find this mechanic shop in downtown Old Fort. My battery light was on and as soon as I rolled in, the guys started working on my car and diagnosing the problem. The next day my alternator was changed. I was blown away by the quality of the work and attention to detail. Not to mention super friendly staff! Best mechanic I have been to. The office is sparkly clean. The owner even gave me a ride home as I had to leave my car at the shop for half a day and checked in on me the next day to make sure car was still running good. I will definitely be using these guys from here on out.

These guys are wonderful to work with! I love their customer service and how they are willing to work around my schedule. When your a one car home this is important. The quality of work is fantastic! I definitely would recommend these guys !!

We were visiting family in the area and had a surprise issue with our brakes the afternoon before we were scheduled to leave. We showed up at Twisted Rod right around closing time without an appointment and they helped us out right away. They are friendly and helpful, would recommend!

They put new brakes and rotors on my vehicle. Not only did they do excellent work, their prices are fair and reasonable. I will definitely use them again! Happy customer!!

We are so fortunate to have Twisted Rod in Old Fort, NC. Our granddaughter came up for spring break with a few friends. Her car had a flat while visiting & we knew she needed all new tires. It was our first experience with Twisted Rod & we will continue to do business with them. She ended up needing 4 new tires, brakes & pads. They were very professional, work done within our tight schedule & price was very fair. They helped make us grandparents feel confident & relieved putting her back on the road home. Thanks again for being such a great business.

We get all of our vehicles serviced here. We have bought tires here, oil changes had brakes changed and have never had any issues with anything. We have always been treated great. They do good work and have fair prices. I would definitely recommend them for all of your auto repairs or service needs.

I just arrived long trip home from interstate. Truck started showing brake lights and I noticed voltage gauge down to 9 volts, so I didn’t want to go up the mountain. I would never have made it home. They were closing as I pulled in. But the extra friendly people there stayed over, went to get me a new alternator and are now repairing my truck. I really appreciate the care and friendly service from these kind people who have never met me before today. Above and beyond. Thank you!!!!

I have used this company over and over and will continue. Nathan and his group go above and beyond to make sure things are done correctly. Prices are fair, communication is easy and they stand behind their work. they have really been a great “find” so to speak as i have not had much luck finding a solid mechanic for a while. highly recommend them! Hard to find a business like this these days. Nathan is the best

My son was driving from Colorado Springs to North Carolina and was having trouble with the brakes. Boy was he lucky to pull into Twisted Rod Tire Co. They were very busy but got his car in and repaired and he was back on the road. Great honest people. Thank you so much!

My family and I were traveling on vacation. Our sons truck broke down on the interstate. We called Twisted Rod Tire Co. They towed the truck to their garage. They were honest on what was wrong with the truck. Unfortunately, the truck was going to be very expensive to fix and gave us options. We were allowed to keep the truck at their garage and continue with our vacation. Once we were home we called AAA to have the truck towed to our home which was 2 hours away. Due to being at work we needed to know when AAA would arrive at our home. I called Twisted Rod and the lady that answered took it upon herself and offered to help anyway she could. She gave the tow truck driver my mothers cell number so the tow truck drive could let her know when he was on his way because someone had to be at our home. Twisted Rod deserves a big shout out from our family. They treated us like family!! They got our vehicle off of interstate I40, they took care of our vehicle the whole time we were on vacation, they helped us communicate with the tow truck driver, they were honest about the issues with our vehicle. My family and I cannot express enough how Twisted Rod cares about their customers!! They are top notch and the most caring, friendly and honest people we have ever dealt with at a business. Thank you so much for all you guys did for us!!!! Stephen and Lisa Lingle

The people at this shop were so friendly, professional, and worked super quickly. When visiting from out of town and I had unexpected issues with my car, their team worked promptly to help solve my issue. I couldn’t recommend them enough.

These folks are phenomenal! They treat you like family and you can trust 100% that what they tell you is gospel. Their prices are fair, their work solid and they are completely customer focused. Mary is so nice, caring and pleasant to work with. I can't say enough good about these guys - you got car issues? Bring it to them.

Coming down a mountain on our road trip through NC, our brakes started to go out. We pulled over and called several repair shops that were all full. Then we called Twisted Rod (who was also full) and told them our situation (just passing through and had a hotel 4 hours away). Even though they had a full day just like every other shop, they decided to squeeze us in and get us back on the road. We could not have been more thankful. To top it off, everyone was INCREDIBLY nice. I do not have one negative thing to say and would highly recommend them to anyone!

Not only a bright spot on the street in Old Fort but a stop that offers excellent customer service. I stopped by with a slow leak in one of my tires and 10 minutes later the tire was repaired and I was on my way. So wonderful to have these folks in Old Fort, I will be buying my next set of tires there. 12-12-2019 Their Christmas decorations are lovely. Twisted Rod had definitely brightened their corner of Old Fort!

What a find!!! We were in the area getting our coach repaired at Bob’s RV Body Shop (which was also outstanding!) and needed to repair a slow leak in the Jeep tire, stopped by Twisted Rod and EVERYONE was so nice and friendly!! They fixed it right away and the price was great!! Thanks again for the great service - Nathan and for the welcome with open arms - Dawn!!

Twisted Rod and Tire deserve more than 5 stars! My wife and I broke down at the beginning of our vacation. They made sure to get our vehicle fixed so we could get back on the road. Dawn was so nice and friendly. She even brought us water to drink. We can’t say enough about these kind honest folks! Thank you again for taking care of us!

These folks are FANTASTIC. Passing thru Old Fort my brake light came on. I pulled into their place with no appointment and never having done business with them before. They found the problem, replaced the leaking brake line, tested the fix and had me back working in about an hour. The mechanic showed me what he was doing and why and the owner told me to how much they appreciated my business. I felt like a relative. WHAT MORE COULD ANYONE ASK FOR ?

Passing through Old Fort my brake warning light came on. I pulled into this Auto Repair Service even though I had no appointment and had never done business. I was looking for somebody that could help me. They quickly found the problem was that the steel brake line had rubbed against the frame and worn a hole in the line meaning I was losing brake fluid and the ability of brakes. They put my vehicle on a lift, removed the bad line, installed a new line, bled all the brakes and everything was back to perfect. While I was there it was obvious that these folks really care about people and I felt like I was among Home Folks.

Our car broke down on the interstate near Old Fort. Twisted Rod was able to get us towed quickly and our car fixed in a reasonable amount of time. They also worked with us in the challenges of being broken down in a small town far away from home. All the workers were very friendly. Thanks again!