What clients say about Rex's Auto Repairs in Pine Level (NC)
I brought my car in to have a serpentine belt changed, and they literally wouldn't work on it because there was oil on the engine. Yep, you read that right. So if you want your car worked, don't you need to go get your engine detailed.
He told me he could turn my light off to do the inspection and told me to ride around. I drive around for 3 DAYS!!! Just for him to tell me he can’t do the inspection and couldn’t give my a letter showing why it wouldn’t pass inspection.
My wife called in advance for vehicle inspections, told him it's a van and they said yes that is ok, I have a Low clearance letter on a full size, Van. And he looks up and says that will not fit in here with that thing on it.. the van with out the latter rack wouldn't fit. Maybe he was having a bad day but, I will not be returning.
These are the people that give me faith in humanity! They are so friendly, so kind, they helped us out when we really needed it. They are honest and fair. And probably the best mechanic I have ever been to!
Called to try and get my freon discharged.
Section 608 Clean Air Act
Releasing freon into the air is ILLEGAL. Which you do often I'm sure of due to the fact you work on AC and for telling me over the phone "release into the air when you replace the part". You can get fined pretty hefty for that. Better look into that.
Stopped by without notice and she was able to get a state inspection done in less than 15 minutes. Very nice lady and great local shop. Will try out more of their services as needed.
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