What clients say about Cashiers Service Center in Cashiers (NC)
I was in Cashiers from out of town, and had multiple warnings light up on my dash. Even though it was 4:15 and they were clearly busy, they worked me in and ran the diagnostics. I was able to drive home feeling safer. AND they wouldn't take my money! So kind.
I have been doing business with this shop for over 20 years. I’ve always found them to be fairly priced, thorough and professional. On the rare occasion that a mistake was made, it’s always been handled quickly and professionally. Plan ahead for routine service as this is a very busy shop (especially in the summer). The service advisors are great and excellent communicators.
I got in ahead of time and they were very polite. Ladies up front were very friendly when I scheduled my appointment. I wanted my fluids changed and they called as soon as they realized I needed to have my tires rotated. I would recommend them for your next service.
Had a brand new set of 2 tires name brand ,the wheels off the car, and in 8 hours still couldn't have them mounted and balanced, thats a major problem. theres 60 minutes in an hour takes 25min tops to do this and they want 120 dollars to top it. came back and took it all back and off to another shop, easiest money for a shop to make and they scoffed it off wouldn't recommend a business with mentality like that.
This is a product of being the only game in town. Not helpful or respectful they know you have no other options in town so not interested making any effort. I have had much better experience with oil change and car repairs in Asheville.
I told them one of tires nuts was loose after having wheels rotated and balanced while in Savannah. They told me to come on down. They got to me in two minutes, torqued all the nuts and did not charge me . Not many places left that do this kind of service.
I have used Cashiers Service Center for several years with multiple vehicles and have found them to be outstanding!
Staff is courteous and service technicians are excellent.
For those reviewers that are whining about pricing I remind them
(1) This is not 1983
(2) If they haven't noticed this is a small area and not the city (Thank God) and accordingly EVERYTHING here is a bit more expensive That being said I have found that Cashiers Service Center is very competitive in pricing with other areas and service providers.
Any dealership anywhere will charge more, provide less and overall be a terrible experience
I highly recommend the folks at Cashiers Service Center and am also happy to support another local small business!
Excellent customer service! I had a slow leak in my car tire and they took care of me. The technician even took time to show me what caused the leak. Cost of repair was very good.
Had a tire separate while on vacation. Was able to order a new one from Tire Rack, and Cashiers Service Center fit me in the next day when they had a 2 week wait for jobs due to demand.
I was extremely grateful! Great service and excellent communication. Highly recommended!
Love the team at Cashiers Service Center! Have had major work with new alternator and serpentine belt in the past. Today had a piece of engine guard come loose and they fixed it in 15 minutes! They are so honest and kind!
Out of town, nail in tire. This business is all about customer service. Serviced me quickly, plugged tire to get me moving again (no charge!) but needed a new tire. They ordered it and had it and replaced it the next day. A friendly and busy business that will help you any way they can. Kent, John and Cindy are outstanding. Highly recommend especially if you have out of town auto problems.
We were visiting the area and tried this establishment without knowing anything about it. We were a 1,000 miles from home when my tundra suddenly started making a squealing sound from the back, passenger side wheel. We were able to make an appointment the following day. The mechanic inspected my truck and determined it was a bearing that they were not equipped to repair and advised us to take it to the nearest Toyota dealership, which we did. We asked for the bill, he would not take any money, truly amazing! The mechanic was kind and concerned about our safety. I highly recommend this garage, a professional and caring establishment.
I had a screw in my tire and left it to get repaired. They called later and when I went to pick up they said “no charge” and that the screw had not punctured the tire. Later that week a battery in our other vehicle went out and they replaced for us. They provide great service and a pleasure to do business with.
Had low tire pressure on weekend. Managed to keep air until Monday morning when I was to return home (8-hr drive). Arrived at opening. They were so cordial and worked me in to repair tire (nail) so I could meet checkout time and head home. Most efficient with all customers I saw enter while I was there. So grateful to them!
Needed to return to Atlanta in AM. Brought car in at 8 AM and they quickly soved our tire problem and we were on the road by 10 AM.
We really appreciated their timely service
Saved the day! We had just started out on a seven hour return trip from the mountains of North Carolina when the low pressure light turned on
As we were pulling into cashiers, I did a search and they were within 1 mile.
Turns out one of the tires I had a nail in it, we were on the road and less than one hour for under $15! Great job
We had a screw in the tire of our Honda Pilot. They squeezed us in and had the tire patched in about 30 minutes. I couldn’t believe how inexpensive it was. Very friendly and efficient. 5 stars for sure.
Car broke down on the way back from our honeymoon 1000 miles from home. They were able to squeeze us in on a Friday and get us back on the road. Fast, friendly and priced fair!
Every time I have had my car in, they have done great work and today was even better.
I had a mysterious sound while turning and they worked me in and spent some much care and time trying to figure out the exact issue. Every one I encountered was friendly and helpful. They finally found the culprit and fixed another noise to boot. The price was reasonable and my car sounds great. Thank you for being there for me and my family. I trust you to keep me safe on the road.
They were nice to get me in the same day for battery service but it took the entire day to get the battery changed. Overall, I appreciate that they got me in but I feel that a simple thing like battery replacement should be accomplished faster. Similar to some tire centers which have people that only handle flats so that they can get people back on the road ASAP without having them wait the entire day to get a flat fixed because there were other people on the schedule. Overall nice people and fair pricing.
I had the spark plugs and cylinder 1 ignition coil replaced in my KIA on May 8. The repairs they did are fine. I have no issue there. However, while my vehicle was in their possession, the windshield was severely cracked. When we picked up the vehicle, they claimed not to know anything about it and told us it was not their responsibility. That's absurd. I didn't sign anything releasing them of any liability for damage. They are liable for the damage because it happened while they had the vehicle. That's simple. What isn't so simple is getting them to care about it and to do something about it. They are hoping this will go away so they don't have the take care of it. There lack of professionalism and customer service has been unacceptable. We have spoken to the people in the shop three times now and were promised the owner would make a decision on what to do. We have heard nothing. When you leave a vehicle in their possession, you're at your own risk. They are not interested in taking care of things that are their responsibility. That's clear to me. I have filed a chargeback with VISA and will report this situation to the BBB shortly. Beware of this organization. Their lack of integrity is a serious issue.
Customer service is so terrible that its not even worth writing a lengthy review about. Go talk to the people waiting 4 hours to have tires put on. Everyone always says the same thing.
Just had my car in today for necessary repairs. I've taken my car in often. We are lucky to have a place in town that is honest and reliable. Yes it may be cheaper to go down the mountain but it's worth it to me to have someone in town that I trust!
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