I rented a trailer from a nearby rental place but my Bronco spare didn't allow the ball and hitch to connect. I bought a new tow hitch from Napa Auto in Cashiers and it was no small feat getting the ball off the old one and onto the new one. The good people at Napa provided kind assistance to me and it wasn't lost on me. Thank you!
I needed a battery replaced, and unfortunately, my battery is not in the engine compartment, so they couldn't install it themselves, but they lent me the tools and were there to answer any questions I had (it was pretty easy with their tools and a 1 minute youtube video).
Great service! (always!)
Just plain disrespectful and ignorant staff. Was just trying to get an oil change and the worker got extremely defensive when I was trying to tell them my car type. Didn’t try to help, just said that my car didn’t exist, got mad when I tried to show him my car model on google when it proved him wrong.
Really frustrated!!! We arrived about 30 minutes before they were supposed to close!! The door was locked and the worker would not come over to the door to talk to my husband!! The only store in the whole area that sells car batteries has selfishly left us with a big problem for the July 4th holiday weekend!!!
You know that customers coming to your store have a problem!!!!!!!
And you know that you are the only store of your kind in the whole area!!!! And apparently, you decided to close 30 minutes early!!! It must have been more important for you to start your vacation early than to help someone standing at your door!!!
Shame on you!!!!!
One last word—KARMA!!!!!
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