Mr. DJ was excellent he pulled up ahead of arrival time Was very polite, easy to get along with and his overall positive attitude it very much Appreciate
DJ came out and helped my pregnant wife that was locked out of her car. She also had our baby girl with her. I could not help as I was out of town. He came to the rescue and was super nice to my wife and my daughter. Great guy. Thank you so much! 10/10
Amazing Service from DJ!
I can’t thank DJ enough for his quick and professional help unlocking my car! He arrived fast, was super friendly, and had my car open in no time without any damage. You can tell he really knows what he’s doing and cares about helping people out of a stressful situation. If you ever find yourself locked out, DJ is definitely the one to call—reliable, respectful, and excellent at what he does. Highly recommend!
Dj was very punctual and professional. He was very quick and got the job done very well and efficiently. Super friendly and funny! He was very friendly and helpful during a stressful time. 10/10 recommend!
DJ did a very good job of keeping us updated on his ETA. He contacted us with information on having a job ahead of us. He called to let us know when he was on his way and what time he expected to arrive. When he arrived he was very professional in the job of unlocking the car. He was very personable and friendly.
DJ was very punctual, attentive, and worked at a fast pace. He was able to provide me with knowledgeable insight on proper usage of my spare time. Thank you DJ
⭐⭐⭐⭐⭐
DJ was outstanding today! He not only got to me earlier than expected, but he handled my tire change with skill and ease. Great attitude calm, pleasant, and genuinely helpful. Made the whole experience stress-free.
I walked outside after work to a flat tire. I called my insurance company for roadside assistance. I was blessed to encounter DJ! He actually called me while I was still on the call with roadside. He had outstanding phone etiquette. His punctuality was on point. He was very knowledgeable, proficient and showed great compassion and concern. I’ve not met anyone in his profession that was so philanthropic and amiable. I’d say DJ provided top tier service. Thank you!!
DJ of ERS towing is simply a great representation of this company. He got to me in nine minutes and changed the flat I had in less than two.
However, that was his best quality. With this being my fourth flat tire in less than a month and half you could imagine my frustration at this point!
DJ’s sense of humor and kindness went a long way in making what seemed so bad not so bad anymore. Professional, polite and knowledgeable. They couldn’t have a better employee representing them.
It’s sad when roadside needed roadside, but this man right here was awesome. I was not havinv a good night to say the least. My keys were locked in my car, along with my lockout kit in the trunk. DJ showed up and got me in very fast, a while lot faster than i am for sure, and had my attitude brighter and better with his great customer service and the personal aspect, I felt like family of his. Thank you ERS for sending him out!!!! 10/10 will Recommend!!
I caught a flat tire about 20 mins from home. I was fortunate to have DJ from ERS take the call. He was punctual and professional and kept me updated on his arrival. He's very personable and makes you feel like family. I was back on the road in less than 15 mins. Great job DJ!
DJ serviced my car. He kept me posted on where he was and when he would get to me. He was very busy but punctual. He was polite and very efficient. He explained everything I needed to know about my battery and gave me good points on the best place to buy one when I need it. Thank you for your service.
I just really wanted to thank you so much DJ!!. I am a senior citizen and I would love to tell everyone how amazing DJ was very polite, kept in contact and very professional. One thing, I know is that your company is truly blessed with an unique man within your company. Thank you so much DJ for everything!!!
DJ was on time very Punctual, friendly very Professional, Efficient, and most of all Presented as a well respected person He treated me fantastic and was very helpful wits respect and courtesy
Highly appreciated and appreciated by his services
Highly recommended
DJ made a stressful situation into a good part of my day! His punchuability beat the apps estimated arrival. With unmatched professionalism, he efficiently completed the job and had everything put back away more tidy than before. He was knowledgeable and informative in educating me about the use, hazards, and limitations of the spare tire. Truly a job well done! 10/10 recommend
“I want to thank DJ very much for his outstanding service. He arrived on time, communicated well, and made sure the job was done effectively and efficiently. He even put on a spare tire for me, which I really appreciated. Very professional and highly recommended!”
Dj was punctual and on time, he let me know what when and where he was at and alway give me updates. Once he came thru he greeted me with a smile and unlocked my car door with quickness and gives me valuable information about what I can do to secure my keys better. Dj I appreciate you for today and I wish you the best
I am writing to share my positive experience with a recent tire change service provided by ERS towing and recovery. I was very impressed with the promptness and professionalism of the service. DJ is the technician who assisted me was knowledgeable, and fast and changed my tire quickly and safely.
I am very grateful for the excellent service and would highly recommend ERS towing and recovery to anyone in need of roadside assistance. Your team's efficiency and courteous approach made a potentially stressful situation much easier to handle.
Thank you again for your outstanding service.
Best regards,
Lacresha
I had a great experience with DJ! He was super nice, showed up right on time, and got everything done really quickly. He also gave me some great advice that was genuinely helpful. Definitely appreciate the professional and friendly service—highly recommend!
Dj came and helped me get my car started he was very nice and very helpful. And was very dependable… I'm using this company and letting all my friends know to use this company
DJ came out and jumper my car off within 15 minutes from my call into them. He was very friendly and knowledgeable and even gave me a recommendation for a good mechanic. Would call again even if it wasn’t through insurance just because the whole transaction went so smooth. Thank you again for the quick response
The service that KR gave me was top notch he was very helpful and friendly .There was a situation on the insurance company side, my vehicle was not able to be dropped off at the location that the insurance company gave me ,so he took my RV back to the towing company location to make sure my vehicle was safe and secure while waiting on the insurance company to get their act together. This is definitely a company. I will be calling in the future if I ever need a towing thanks again KR.
DJ was awesome! Great customer service. He kept in contact with me during my wait. Once he got there, he helped me as if he really loved his job and wanted to assist! He also, provided great information about my vehicle, so that I wouldn't need to call them for the same issue.
ERS TOWING IS THE BEST, Most of all JAMES was fast and efficient. I called 2 other towing company’s. They weren’t able to complete the job due to it being a tight fit and the emergency brake being locked on made it almost impossible. But James manage to get the car out and dropped of to a safe location in VERY GOOD TIMING. Thank you Again
DJ was so much faster than the estimate and super friendly. He had me taken care of in minutes. Awesome guy! I would highly recommend and definitely will be using them again.
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