Colfax Trailer & Repair, LLC in
Colfax (NC)

We brought our trailer in for repair "quote". The trailer is older and anytime we have ever brought a trailer anywhere they give us a price first before doing work. Which is what this company called us about this morning, to give us a price but....they charge a ton of money for and dont let you know. This company DOES NOT do free estimates they get you in the door give you a price of almost $3100.00 then if you dont do the work they charge you a fee of $384.00 to just look at what needs to be done then. We had no issue paying for them to give us pricing and an estimate but to pay $384 for absolutely nothing is unheard of and ridiculous. Now they are trying to say we didnt come in for an estimate. We paid our extremely high bill for nothing and asked for our estimate paperwork which they didnt even want to give us that we have called twice to just get them to send the itemized quote and they wont send that over either. Completely unprofessional and they are crooks point blank. Horrible company. Horrible staff and big waste of our time and hard earned money. Everyplace we have talked to cannot believe they did us like that and ripped us off that bad. We are so happy we decided to go with a professional company who offers free estimates.

This place is terrible company. Do not waste your valuable time or hard earned money even going in this place. They charged me $384.00 for looking at my horse trailer. No work was done just looking at my trailer. They rob people and then are rude about it and didnt even want to give me the quote for the work. Beware of this company they are crooks.

I needed my trailer lights to be working for a trip to VA - they have acted up on my last 3 trucks and needed them for new SUV to work correctly . I dropped it off after lunch time and they called the next morning to tell me to come pick up . I have been a customer since 1995 and they always take care of my needs .

I needed a trailer hitch installed for my bike rack. They had quick availability and did great work installing the hitch for a fair price. Also all the staff were very friendly. I highly recommend them!

I worked with Daniel, who ordered the correct hitch for my car and had it installed in a timely manner while I waited. I highly recommend Colfax Trailer.

I had lights on my utility trailer that weren't working properly. Called the company and asked if I could bring the trailer in for someone to take a look at my situation. From the time I got the trailer in, to the time I left was no longer than forty-five minutes. Everything that was done was to my satisfaction. They will be my go-to place from now on.

Drove from Greensboro and the OWNER looked over my trailer and gave a cost of $650 to repair the side door of my trailer and $250 to add an electric jack. I decided to accept the offer and leave my trailer. Woke up this morning to a text saying that was JUST an estimate and the new cost is $1500. $1500 is way off from $900. Now I have to drive from Greensboro just to pickup my truck and bring to another establishment! Huge waste of my time. I could see he didnt look at it first but he did and gave a cost that shouldve been honored or at least given consideration and not be $600 off from what was told. This is very bad business and I dont recommend anyone come here.

Colfax Trailer and Repair was amazing! Traveling with horses and the electric brakes were not working on our trailer. We searched ahead on our trip, called Colfax Trailer and they said, come on, they would work us in. The Lord provided this nice place with a drive through in Greensboro! We pulled in, were greeted by super kind folks, several jumped on problem solving to resolve the issue, they worked hard and efficient and got us back on the road in a little less than a hour, all while the horses stayed loaded! Great people, well run, clean organized shop all at a fair price! Thank you Colfax Trailer and Repair for saving the day! This is the day that the Lord has made, let us rejoice and be glad in it! Psalms 118:24

I had my fifth wheel hitch installed at Colfax Trailer in my first truck and when I purchased a new truck, I would not go to anyone else to install it in my new one. We moved an hour away but made the trip because these folks are that good. Very thorough and professional. I highly recommend them.

We were on the road from Tulsa Oklahoma to North Carolina for work, doing multiple jobs along the way, when we had a serious issue come up with our trailer that needed immediate attention. Everyone else in the area wouldn't even consider taking just a 5-minute look at the trailer to see what was going on, but the awesome people at Colfax said come on in as soon as you can. By the next afternoon, they had the trailer fixed perfectly for a very reasonable price, especially giving the short amount of time they had. They helped us stay on the road to complete our work without missing a beat. These guys are awesome and I would recommend them to anybody that needs anything that has to do with trailers!

Had a major wheel bearing failure on my 5th wheel on the interstate and had it towed to Colfax. Clay told us it might be a few days before he could look at it and let me know about parts availability. Called me 2 days later to let me know it would be finished the next day. Replaced all bearings, brakes, and associated wiring. Professional work, timely and at a very fair price! I would highly recommend them for this type of work.

Working with Colfax Trailer was a breeze and such a positive experience The office staff was so friendly and helpful. You don’t see that in a lot of repair shops anymore. They walked me thru each step of the repair process and not only did they get me going they saved me money. If you’re in need of something big like a trailer repair or even something small like a new hitch /installation I would without hesitation recommend Colfax!

I'd like to give a big thank you to Colfax Trailer and the most helpful employees a business could have! I took a 2 horse trailer and a living quarters horse trailer in explaining that I pretty much needed everything checked on both trailers since show season was upon us and my daughter would be traveling alone sometimes in and out of NC. I needed to be sure unless something major was in the road, she wouldn't have any issues with flat tires, faulty breaks or broken axels...Clay assured me they would go through it and make sure that if their family were traveling alone he'd be confident they would not have any issues with the towing part of the trailers...I found that to be very comforting. Colfax went over everything and found I had issues with things that I hadn't even thought to mention. I truly appreciate their expertise and timely turn-around in getting the trailers back to me. I will recommend them over and over again because not only did they do a great job with my trailers they understood that my daughter would need a trailer that was safe and as good as new!!

I took my trailer March 6th, 3 weeks before taking it there i changed my axel. they changed sealing and bearings when it didn't need to be changed, they charged me $900 for something that i didn't need. they wanted to charge me $2,700 in total to change breaks and drums from the other axel when 5 months before i had already changed breaks . I told them not to changed breaks and drums because i knew it didn't need them . i picked up the trailer when i was on my way home i noticed that one of the axels was leaking, when i got home i had to change the sealing to fix the leaking . i discovered my suspicions that the trailer didn't need breaks or drums changed. i called them to tell them know about the leaking they said in 20 mins they would give me a call which now it has been more then 5 days and still they have yet to call. i don't think its fair that they want to change parts that you don't need just so their business can grow. its not fair for them to make you spend your money that way. they should be honest , i called my friend the one who had recommend me to this place and he told me that he just found out that they charged him $5,000 for services to his trailer for his business. we are about 6 people with businesses that have trailers so they lost 6 clients just because they couldn't be honest.

Colfax trailer does an amazing job. They fitted our 5th wheel RV and our 3500 Ram to pull our new Dual Swivel Wheel Trailer that transports our golf cart. They are a great company and provided awesome service. We highly recommend them.

Incredible service; highly recommend them! Jimmy put a B&W turnover ball in my Dodge and was extremely honest, fast, and reasonable. He was honest about my options and what he recommended not trying to oversell something I didn't need and got it in and out quicker than I would have ever expected. Had me set up and ready to haul without any worries. I could not recommend them more, especially Jimmy!!

I installed a hitch on my SUV a few days ago, the service was impressive they are very courteous and professional, the installation was easy and the quality of work amazing, days after the installation I notice that the electric plug was too low and may be a problem when driving on uneven roads, I called back and they didn't hesitate to tell me "Bring the car back, we will make sure that you are not going to have that problem and you will be satisfied" Let me tell you, they did look at my specific situation and found a great solution for it, didn't charged me anything for the labor just for a piece needed to adjust my connector. The customer experience they provide is second to none. Highly recommended !!!

OUTSTANDING! They installed a hitch receiver on my CR-V for a bike rack. I couldn't be happier. They were able to schedule me in quickly, the job itself only took 30 minutes, the price was great, and they have excellent customer service. I honestly can't think of anything negative to say. I highly recommend this place. 10 out of 10, would go again.

Saved my vacation! My 7 yo daughter and I were on our way to meet friends at Kerr Lake for the weekend. The tire on my pop-up camper went rolling down the interstate. 1.5 hours later, the tow truck delivered us to Colfax Trailer. Wow, was I ever lucky. The guys wanted to help, they told me they’d work me in as an emergency. They did this even though it was close to closing time and the start of their weekend. Tabitha found my the part I needed, John and Todd went to work on putting a new wheel hub on and attaching my spare tire so I could hit the road. They showed me the parts that were bad and explained what I needed. I’m actually going back next week to get the special brakes put back on (those had to be ordered). Colfax trailer are my heros. I wouldn’t have made it to the camp that night and my daughter would have been so disappointed. She was looking forward to our vacation, counting down the days. I’m so glad I found these guys. Shout out to Jimmy Barber from Assist Patrol who pulled over to check on me and recommended Colfax Trailer. Had he not, I would have gone to Camping World for service. I was dreading going there as I knew they would tell me, leave your pop-up we’ll get to it sometime next week. So nice to have a establishment like Colfax trailer who treated me like a human and displayed great empathy and compassion for my situation. I highly recommended Colfax Trailer. I know they are my new go to for service.

I did a 5 star review of Colfax Trailer 3 years ago and I need to do another. This company is invaluable to us, we have multiple trailers, trucks, and we need quality - fast repairs and they ALWAYS deliver! I want to pay special attention to Todd, he always greats me with a smile, he knows the business, and he goes way above and beyond by keeping me up-to-date on my repairs. So Thank You Todd and Derick for the continued great service - I am so impressed with Colfax Trailer - you have a customer for life!

I can not possibly say enough good about Colfax trailer!!!! I have had the need to visit this business a few times over the last year. They are always pleasant and professional! My first visit with them impressed me beyond words. I took my (older) horse trailer in because I was told it needed brakes. They evaluated my trailer and told me I only needed to adjust my brakes to my truck and they instructed me how to accomplish this. They could have easily charged me for unneeded brake repairs but they did not. They also did a multipoint inspection of my trailer and noticed that my tires were 2013. I was so impressed with their customer service and attention to detail that I purchased my new tires from them at a very reasonable price. This company IS customer service! Their attention to detail is exemplary! I highly recommend this company for any trailer repairs and accessories you may need. They installed air lift bags in my 1/2 ton truck vastly improving my trailers ride AND braking. Jimmy has spent much time educating me on my options and will text with me when I am not able to PU the phone. Todd is always pleasant and patient with me when I have brought my trailer in for repairs. Tabitha is always helpful when I call on the phone and has been pleasant during check out. Colfax Trailer is the only place to take your trailer for maintenance and repairs on the triad area!!!! They work on the smallest trailer that hauls your riding mower to horse trailers with living quarters.

Todd and the rest of the Team at Colfax Trailer are top notch. You can’t ask for better service and a more honest team when it comes to your trailer needs. I brought my Center Console boat trailer here to them and they had it fixed up in no time. I was concidering buying a new trailer but i’m glad I went to Colfax Trailer first because they saved me money at a convenient turn around. I’ll be seing them every year for trailer maintainance from here out.

We recently went camping in Stoneville, NC. Before we left home that morning, we realized that we had no running lights on our travel trailer. Since we were driving during the day & we knew there was a Campers World in Colfax, we'd stop & see if they could help us. Prior to this, the 7 point connector had been worked on by 2 RV specialists and not to our satisfaction . Campers World couldn't help us (they were really backed up in service) but they referred us to Colfax Trailer & Repair. We made the 10 minute drive there & met up with Jimmy. He's the absolute best!! Found the problem & told us to come back the next day. He worked on the disaster (and brought hubby to the repair area several times to show the damage). Fixed it right!! Gave us his phone # & told us to not hesitate calling if we had any further issues. Great service, comfortable waiting area. Can't say enough great things about this business!

AWESOME! Great service from nice people and true mechanics. They not only fixed problems that I had with my trailer but also fixed problems that I have have since it was new and did it at reasonable prices.They are all nice here from the lady at the front desk and Todd and the mechanics. My only mistake was not coming here sooner. It is so hard to find people like this that you can trust with your RV or trailer. I would give them a dozen stars if i could.

The guys helped us fix our broken suspension on our trailer at the last minute on a Friday afternoon. They were super helpful when we were in a tight spot (military PCS) traveling through on I-40 W. I highly recommend this company for any of your trailer repairs. They had us out within 40 minutes and provided us recommendations for extra equipment as well to have. There prices are good too even in an emergency.

We were traveling home to South Carolina after buying a camper in Vermont when we discovered the axle shackle on the passenger side was broke. We contacted Colfax Trailer & Repair, LLC and they got us back on the road quickly. Very friendly and helpful business. Facility was very nice also. Thanks guys, we appreciate it!

I had a good experience with Colfax Trailer Repair. They came highly recommended from Ashley at Carolina Trailer Sales where I purchased a brand new Exiss Stock Trailer and I needed some items transferred from the old trailer to the new trailer. Todd and his staff were very easy to work with. They did very professional work in a timely manner. And I might add that was the absolute CLEANEST SHOP I HAVE EVER SEEN!