Poor customer service. Bought an engine their told me 1 week never received an then they told me both engines was no good. I paid cash and in return they wrote me a bad check.
I bought a car door which they said will fit and the door didn't fit was different from one and they refused to get it back. Be careful buying stuff from them.
I stopped for a replacement seat for a 2012 Nissan they had what I was looking for in stock drove to the location pick it up previously negotiated a great price with the representative when I got there to pick the part up it was in the vehicle, pulled close to the front and easy to get to the assistant removed the seat for me since I was missing a tool, and I really appreciated it. All negotiations were fantastic and thedeal was wonderful. I would recommend a All-Star for future parts.
I bought a bad used part. It took a month to get my $$ back. When I called they would say it was sent back to my account. I finally ended up going there to get a paper check!
I Needed an alternator for my older car called them and when I got there he had it ready for me it fit and worked as it should price were very good I highly recommend doing business with them
This is the worst junkyard ever. they put parts on "Car Parts.com" but when you call about that part any part they tell you their guy has to see if the part is still there and they take your number. they dont call back and when you call up there again they act as if you never called before and the process starts all over again. This happend for a week and what made it worst the insurance company used them for a quote. this wa on a 2005 Cadillac SRX front bumper and if this company would like to discuss what keeps happening with their way of doing bussiness let see if you can find my number all over your desk and just give me a call.....
I Purchased a transmission from All star Last week , The price was very reasonable and They also offerd me Installation services. I am happy and They are trust worthy , Highly Recommended !!!
I have a 2011 Camaro and I had a engine replaced don’t ever go here they are a hassle and they don’t do good work I had to get extra work done after they put an engine in that they were suppose to do but lie and say they did it they’re a bunch of frauds don’t waste your money I promise you will regret it and I also have a warranty with them and they don’t completely fix anything
These guys replaced the engine in my 96 volvo, they quoted me 2 weeks to get it pulled from the part car and get it in mine, well took them only one so with that swift repair time and the good price quoted to me before I even towed my car there, these guys are the place to go
Called 2 day prior about a transmission to conform it was in stock. Called day before driving over an hour to go pickup the transmission to make sure it was pulled. On arrival told the man what I was looking for and he told me they couldn’t find the part after Leaving me waiting for 20 mins. Needless to say will be never returning. How they are still in business is beyond me!
They tell you the parts are good you drive there and there just Junk 100% drove from Raleigh to it a part that the Man said it was good got there and it was JUNK He will lie to you BEWARE of this
Ordered last Tuesday before 11AM. Spoke to Amid twice since then and both times he said he would call me back. However, I had to call him back both times. Part was supposed to arrive in 2 days, but a week later I'm standing here at his counter getting a refund...Yesterday at about 1:00PM I was told the part would be in around 3 or 4PM and that I could pick it up then. I told him I would be in today at 8:30AM when they opened. At 8:30AM on the dot, as soon as I walk in he tells me has to refund me because the part has damage and says that it came in last night at 8:00PM after he was gone. My thoughts, I don't think he ever ordered it. I do not recommend ever doing business with All Star Auto Parts.
Bad ass attitude. I called and I was GOING on ask about the Groupon ( keep in mind I had not purchased or nothing) he cuts me off mid sentence ... Saying that it was not valid and he cancelled the Groupon 3 months ago and to contact them to get a refund. Def not what I called for... Will never get my business ! Yuck
I needed a alternator, so I called around one junk yard told me about AAA. I was in luck because I have a 98 Dodge Caravan, so I thought. I spoke to the gentleman on a Saturday told him what I needed. He said he had the part I told him I will be there on Monday. I then borrow my daughters car to travel about 20-25 miles away. I get there the guy tells someone to go pull that part. So I'm waiting for about 15 min the gentleman returns and speaks in another language to the other guy. Now it didn't take much for me to understand what was going on because when he returned he has no part in his hand. The gentleman says to me ma'am I'm sorry it says in the computer here that we have 3 on the shelf. I don't know what happened. Now I'm pissed. I drove this far and you don't have the part. I just got up walked out and won't be back.
I bought a motor from them 3 weeks ago with a 90 day warranty only because they did not know the mileage on it I got the 90 days.I had the motor put in my truck to find out it was knocking in the bottom after putting many parts on it like freeze plugs, spark plugs,wires, rear main seal,water pump gasket,and a oil change.I took the motor back and one of the guys at the desk told me its was no problem n they could see all the parts I had put on it but after so calling talking to his mechanic that I had not even put it in my truck just so they could try n put it under there restocking program and keep 20% of my money.And they relly put it back on the shelf to sell to someone else.THIS WAS THE WORST ESTABLISHMENT I HAVE EVER BOUGHT PARTS FROM AND I WOULD ADVISE EVERYONE TO CHECK AND DOUBLE CHECK ANYTHING U GET FROM THEM!!!!!!!!!!!!!
Oct 26, 2014
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