Jason was AMAZING! I was stuck on Academy Street in this snow storm and he personally drove my car and tried multiple times to get my car up the hill. He was so kind he found a safe place to park my car and gave me a ride home. Highly recommend Doss Towing!!!
Called them at when I got a flat in Lewisville at 3:20. Was told that I would be assisted in 25 minutes and that they only took cash. Half an hour later I called with no answer but was texted that they were 25 away.
At 5:20 and after two more calls with no communication over an hour after when they said they'd be here and 2 hours since the first call, I called Whitehart towing and they were honest and had both the operator and driver himself keep an open line of communication and had a driver on the way and ready to help(for a better price too).
I understand roadside assistance is swamped with calls especially on weekends and would have been ok with the wait had it been communicated to me or had been honest that another company may be around faster. But if your plan is outright ignoring calls or any updates because you may have been wrong about the wait and don't want to lose a customer than you shouldn't be a business dealing with people who need help and have little to no other option.
It would be a better use of $100 to make a paper airplane and fly home than to give it to Doss towing.
Mr. Doss provided exceptional service and is a blessing from the Lord, my car was stolen and he came to the rescue and really took the time and worked with me during my hardship. He is a good hearted person and he enjoys helping people that he be a blessing too. I’m so ever grateful and thankful, he will never be forgotten by me
Absolutely the best towing experience ever. Anyone who has 7 rescued dogs and advocates for dog rescue on the side of their truck is automatically a preferred vendor for me, but in addition Jason is a genuinely nice guy who made me feel perfectly safe as a single woman stranded over an hour from home. He was competent and took excellent care of my car, and at a better price than I was quoted elsewhere. Very highly recommend!
Doss towing went ABOVE AND BEYOND FOR ME ON THIS RAINY day Best customer service and timely as well thank you so much for helping me and my family and the time of crisis there was no space for him to get in my driveway because my neighbors rather stand and watch them to move their vehicles, but does Tone was able to do this trick and was able to get my car right where it needed to be when I say he is the king of towing try it!!!
Hey everyone just wanted to say . That this company is very understanding and has listen and help out all the way from day one my car was tow. The Owner Jason is a really great guy and reasonable person . Definitely recommend any time of services y'all need in your future from a simple jump to getting your car tow anywhere it need to go . Five star all the way
Our tow driver Jason was fantastic and went above and beyond what he should be expected to do. He was kind, helpful, and made my son feel very calm about his car troubles. Jason is an incredible man and if I could give him a higher review I would. We would highly recommend his services will definitely continue having our business in the future!
Doss Towing was dispatched by my insurance company to jump start my car. Not the best day to get into your car and it doesn’t start, Wednesday afternoon before Thanksgiving. Jason arrived at the time defined by insurance road side assistance. Doss Towing provided efficient, professional service. My usual car service group was closing early because of the holiday. I was at a total loss of where to go for a new battery. Jason shared information for battery replacement and actually made calls for me to get service. Such a kind generous person and the extra perk was I got to meet his rescued doggies that accompanied him on his call. I would definitely use his services again and recommend him to my friends. Many thanks to you.
I wasn’t sure what to do when my car wouldn’t crank after work. I decided to call Doss Towing and I’m so glad I did! Jason went absolutely above and beyond in every aspect. He got to me quickly and did everything possible to get my car sorted. Such a kind, genuine person and I’m so thankful for all of his outstanding help. I seriously can’t thank him enough! I’m forever grateful for all he did and it was hands down the best experience I could’ve had. If I’m ever in a situation like that again I won’t hesitate to call Doss!
Jason was absolutely awesome! Our truck broke down literally 800 feet from his shop at 8:30 pm, and he allowed us to park it at his shop for the night so we could deal with the issue the next day. He answered right away when I called, he was very polite, and offered a few different money saving options. We will definitely be calling him again if we ever need to!
I had a great experience with the towing company, thanks to Jason! He was extremely professional and handled my car with care. Jason went above and beyond to ensure I felt safe throughout the process. Highly recommend this company, and Jason in particular! The price was very reasonable as well!
Words can’t explain how thankful I am to even meet Mr. Doss! He was very professional and respectable! He called me and was very polite and treated me honorable! He offered as much help as possible and even helped me jump my truck when he came to tow my semi truck! He was patient with me because I had to get my family settled! Through our great conversation we had during that time he gave me job opportunities and even blessed me with a small gig to make money! He paid me by check and it cleared same day! He is a man of his word and only God knows how much of a blessing he is! I’m thankful for this man and I’m glad to do business with him in any form! Jason Doss and his services is worth more than gold! The quality, the timing, the consistency and the conversation is worth every bit of the experience with Doss! I’m honored to even have an opportunity to be apart of his company history ! I would definitely refer Doss towing repetitively! God Bless
Last night my son’s car broke down and Doss Towing provided excellent service. Jason was so courteous when I called for help and he reassured me that he and his team could provide service, although my son was stranded in the mountains 60 miles away. Jacob provided great service picking up my son & his car, having had to trek winding roads to get to him. My son is safe thanks to Jason and Jacob, and I’m so grateful for their help. Thank you so much for your amazing service!
Was doordashing and did a 3pt turn and ended up in a ditch. Called around multiple tow services and all were very expensive. Finally came to doss towing. Called and gave me a great price. Very thankful.
These people are awesome! My son’s tires were slashed in a parking garage so the tow truck couldn’t fit in there. They brought 2 extra tires and put on the donut tire to get me to the tire store. Jason is who I spoke to and Josh came out and really went over and beyond. I felt taken care of, safe and I felt if I had any other troubles with the car I would be ok, Doss had my back! Thank you!
My dads car broke down over the weekend and needed it towed to his mechanic. I called in, and Jason answered the phone. He was kind, helpful and efficient. The car was towed quickly and I got a message saying it had arrived at the mechanic. Jason was amazing to work with. Great customer service and communication. They are now my go to towing service. Thanks again for a job well done!
Great towing and super empathetic, Jason was amazing got our car towed in less than 5 minutes. Will definitely use him.again and refer to my friends in need.
I was down in Lexington NC visiting my son for the holidays, when my truck broke down on hwy 285. Not being from here I was lost and my insurance company was no help at all. I called Doss Towing, they came out within 15 minutes of my call. The driver Matt was very professional and knowledgeable. I would definitely use them again they were a life saver. Thank you.
Jason came right away to help me get my landing gear unstuck. He was very knowledgeable about the equipment and helped me in any way he could. Please call Doss Towing if youre in the Salem Winston NC area. He will get you outta there and back rolling
Does towing towed my vehicle after I was involved in an accident that totaled my car. They were quick, efficient. When I had to go to the office and sign the paperwork, the lady working was polite and informative and my car was easily accessible to remove my belongings.
Warning: (Long Review) TLDR: This place is awesome, truly a gym, outstanding customer service!! Trust me.. !!
Let me just start off by saying I usually don’t do reviews unless the service and experience was immaculate.. and this was one of them.. We just so happen to stop in the middle of the night right off the exit by the shop due to an air leak and blown air bag.. Right off the jump, Jason was on it. Keeping me updated on the part search, escorting me from the on ramp to the shop.. and even brought us some food. (Because we couldn’t leave the truck unattended.. ) If that wasn’t enough, next morning, him and Joshua went above and beyond to get us back rolling quick as possible..despite obstacles after obstacle .. Both were truly a pleasure to work with in general.. what went from a sketchy night for us turned out to be such an enjoyable experience..all in all.. we usually go to a major dealer/carrier like TA/Petro/Loves .. but I’m glad we didn’t this time.. we got to meet some really cool ppl, and you can tell there’s really a family atmosphere there and over all good vibes..I would have rather went no where else.. 10/10 highly recommend !!!
Towed my car in the middle of the night. Jason Doss could not be a more honest and helpful soul. Easiest 5 stars of my life. Offered me help for almost nothing at all and even helped me store my vehicle when I wasn't able to find a way to keep it stored locally elsewhere. Very quick to pick up the phone and fast to arrive on-site. Couldn't recommend a towing service more.
Jason safe my day my company was trying to tow the truck to freightliner dealer Jason showed up in 50 ton rotator. It was an excellent heavy duty road service provider. No tow needed 5 star Jason and Heather Doss
Doss Towing is the best in the industry! I called for help and they rushed to meet me! Only took 15 mins for their arrival! Their staff is incredibly professional and extremely knowledgeable at what they do. Not only that, their mission is to rescue and save as many animals as possible. Can’t speak highly enough about this company!
They came out to help me with me with my car. I ran over a tree stomp and will came out to help me. He was very knowledgeable about cars and his truck. He got me unstuck in under 10 mins with out damage to my car at all. Will the owner was very nice when my card declined and allowed his driver will to follow me to get cash which was a life saver. I definitely will be using the service again. I appreciate how fast they came out also.
If you ever find yourself in an unfortunate position due to an accident or other vehicle need, I highly recommend Doss Towing. We were involved in an accident on 52N and Will responded on scene ready for action. His experience, professionalism and empathy to our situation was greatly appreciated. While navigating the rigors of insurance regarding storage, release of vehicle, etc., Heather was very knowledgeable and helpful by sharing her years of experience dealing with these situations. Having never dealt with this circumstance before, it was much appreciated guidance. Well done Doss Towing team!
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