I have sprinter cargo van. I drive here with my flat tire. They didn’t talk about money or something. They just focused to fix my tire. They are fast, friendly with good prices.
I walked in and the boss man let me stand there forever while he finished telling a story to the other guy that worked there about some girl. When he did say hello to me I found out he was not interested in putting two tires on my car. He told me since i didn’t have cash and didn’t buy the tires from him he wasn’t interested in doing it. Why in the world is a decent honest mechanic so hard to find?
Stole parts off my totaled car(370z)that was in their lot waiting to be picked up. The insurance adjuster told them it was a total loss and took pics. Then we came to get the tag…they had taken emblems and finder “z” lights off and who knows what else. It has been reported to to the insurance company. Just dirty. I don’t care if I own it, the bank or the insurance company, union grove doesn’t. Trying to sell some parts on the side. Such a shame they have no integrity. Taking advantage of people in a bad situation.
They were rude to begin with but wasn’t expecting that.
My car broke down, and they went above and beyond to try to help me. Even though my vehicle was not able to be fixed they tried everything they could. They were kind and understanding, and know their stuff when it comes to cars. Would recommend to anyone in the Statesville NC area, and anyone who may end up stranded near here like we were.
Once again these guys helped me out, and didn't charge me a dime. My son had a flat on the road. We found and plugged the hole (it took 2 plugs) I wanted to see about having it patched just in case the two plugs wasn't enough to hold it . Took the car down there they immediately got the keys from me took it in the shop took the tire off checked it and because they said it wasn't leaking and we didn't really need a patch they didn't charge me a dime they didn't charge me for their time or their labor they just hanging me back the keys and said you have a good day ma'am. Now I know several places that would have charged once they had the keys in their hand whether they did anything or not. These guys never cease to amaze me I highly recommend them
This guy is rude and lazy. He doesn't have 30 seconds for someone who doesn't have money for him. If you know him then great continue going, but if you don't know him and want a nice guy working on your vehicle then go somewhere else!
Though I was unable to have my car fixed because of missing parts, it was a straight forward experience, and I was charged nothing for a diagnostic. Great honest place without bs.
Broke down on interstate & luckily we found James to help us! Reasonable price, knowledgeable & had the repair done timely. Truly appreciated the help with limited options. THANK YOU!!
We have been very happy with the service here! They went above and beyond for us when we had a complicated repair and couldn't keep coming back consecutively.
They accept credit cards for payment.
All in all, a great place to do business.
I wound up with a deal too good to be true for a set of tires, but who wants to go to a tire shop with their own tires? James mounted the tires and for much less than other shops who said they would but at a later date.This place will be my first choice the next time I need tires.
A few years ago I was driving from S.C. to PA when a huge snowfall came through. All of a sudden I had major engine trouble. I took the first exit and luckily found this repair shop. They found out that one of my belt pulleys had broke. They had the part delivered (the snow was about 8"-10" at this point) and fixed it as quick as possible. Now, I was at their mercy... engine trouble in a snowstorm in the middle of a long trip. They could have been like the mechanics in Vacation and I was Clark Griswold. (How much?-- How much you got?). They could have told me it was something bigger that would have cost more and I would have never known but they charged me $25 labor plus the price of the pulley and got me back on the road to brave the snowstorm. (I later got stuck on the highway for 12 hours by Wytheville, but my truck ran fine and I had no mechanical problems at all.) I am thankful for the honesty and service I got here during that very crazy situation.
Very knowledgeable, honest and fair prices. I was hauling cars to Florida and the Transmission went out on my truck. They got me right in, installed and new transmission. Very pleased with the work they performed.
They have always been nice and done such good work for my husband and i... he is always ready to help when needed unless he is busy... right now.. my mother in law had called them and they are coming out to my house to get my car to fix tires on it... I live probably 5 minutes away.. they aee doing this so I don't have to take out my 2 1\2 year old out in the cold... how great is that..
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