From Johnson City and car overheated on the way up to Murphy N.C.
Not familiar with Blue Ridge but tow driver said it was just a few miles away.
Keith is a great mechanic and an equally good , fair person . Replaced water pump, thermostat and took care of a couple other smaller items he suggested . Would highly recommend
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Very grateful to have Good people in my life to help me find more good people. My 328xi stopped working & Mr. Keith got it back on the road again. If you're looking for a legit mechanic, come check this place out. Have a Blessed day ?.
Had a breakdown while traveling before Christmas. They stayed late to fix car and get us on the road. Super knowledgable and helpful. Did not gouge us. They are wonderful.
Keith is the only person I trust with my 2006 BMW Z4. His shop is so clean. I’ve never seen an auto shop this clean. He knows exactly what he’s doing. He doesn’t have 100s of cars sitting around outside his shop. That shows me that he gets things done. I drive an hour and a half away to go to Keith with my BMW. Also I had a question about my headlights and he talked to me over the phone and gave me pointers on what to do. Being a woman, I don’t always get that courtesy. If you have an import, call Blue Ridge Auto Werks.
Exceptionally knowledgeable and professional owner/mechanic. Easy to schedule, timely response and analysis of problem, and great recommendations on how to proceed. Outstanding service!
Best mechanic i've ever used.... HONEST, professional and very helpful when you need it. Can't ask for more !! if you have a German auto, you wont go wrong. We're LUCKY in Marshall to have Keith !
Quality and timely service while providing honest and candid feedback diagnosing issue(s)... If it weren't for him our 07 C230 would likely have been sold and not salvageable.... He is EXCELLENT and fair.
I've been looking for a reliable and honest mechanic in the Asheville area for 2 years. I came across Blue Ridge Auto Werks on a google search. I drive a Porsche, so finding a great mechanic vs a dealership is key for me. Keith provides excellent service and I would highly recommend his shop. Due to his high demand, you may have to wait a week or two, but it's well worth the wait. He has years of experience working on Euro cars, and has a very clean, highly efficient shop. I have found my new trusted mechanic for the Asheville area!
Keith is the best communicator I have ever dealt with. While repairing the lift cylinders on our convertible he sent photos as the work was being done. His emails were frequent and detailed. He sent tracking information on ordered parts so we could see their progress. The shop is super cleanAnd definitely Covid safe. I feel lucky to have found his shop
I took a new job in Marshall, NC. And noticed Blue Ridge Auto, was on my way to work. Keith has kept my 98 E320 on the road for the last two years. He is honest, and reasonable. It is such a pleasure to be able to drop it off, and simply tell Keith to take care of it. He ALWAYS does a great job, and never "pads" the bill. Just bought another Mercedes, because i have a "great Mercedes mechanic"
The best auto shop I have dealt with ever. The repairs that were needed on my BMW were beyond my abilities as a backyard mechanic and needed computer diagnosis. The owner Keith Roberts, systematically diagnosed and worked through each problem, with computer diagnostic tools and knowledge not found in most shops. At each step he explained the problems and kept me informed of repairs and cost. One of the best customer service experiences I have had ever.
I was very impressed with the service I received from Blue Ridge Auto Werks . I was in a dire emergency situation. Mr. Roberts took extreme measures to insure that my vehicle was repaired immediately and that I was in no danger. I would recommend this company to anyone for auto maintenance and repair. They are definitely #1.
Keith is the best mechanic this side of the Mississippi. He really takes the time to do it right the first time. The dude is honest as they come. You won't regret taking your ride to him. His shop is new and clean! Very nice!
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