What clients say about Number One Towing & Auto Rpr in Weaverville (NC)
If I could I would give this place a zero this was a horrible place to deal with I called trying to get my motorcycle and they wouldn't tell the price and he acted like it was a inconvenience just for him to tell me how much money I owed him really real winner his name is Jeff and he needs to be fired I think he forgot what it means to appreciate customers and be a employee at a company he was the rudest person I have ever talked representing a company they are by far the worst tow company in borrow county If i can help put this disrespectful guy out of business or save someone else the trouble of dealing with these people this was worth it Jeff if you read this your welcome you deserve every word of it
Are you kidding me? For a week I tried to get a quote To send the Insurance Company just to be igword. Even though I'd talk to multiple times. Set up a plan to have my car to today at one o'clock, I talked to them this morning and and how to set In motion and now it's two o'clock, I missed my sign an appointment at the dealership. They won't answer the phone or reply to my text. Who does business like that. Simple yes I can do it or no I can't Instead of leaving me hanging. As soon as I told them I couldn't put it neutral. It was like they couldn't do it or something I don't know. I have never had a toe company. Stand me up after talking with them for a week. All I needed was the receipt as well. And they said it wouldn't be a problem but hell they never showed up. Or just let me know they couldn't do it. Luckily I found a guy and Marshall. Who's gonna do it even cheaper and we'll be here in forty five minutes. A dealership is working with me on this. I wouldn't recommend these guys to anyone if you're going to act like that. A simple yes or no. This is gonna kill your rating i'm sorry but you shouldn't answer your damn. You are nice but then I don't know what happened, Unbelievable totally unprofessional.
Honestly a mixed feeling. They towed my car for the police which I am ok with, plus he came in and met me on Sunday which I am very thankful for but when pulling my car up on the rollback they severely scrubbed/curbed both of the wheels on the right side of my car.
I know for a fact that the damage occurred when they had the car because my car us my baby and I keep it in top notch condition. There was also mudall over the car like they were playing with it in their muddy lot when they had it, the car had just received a full detail and never gets drove anywhere to get mud on it.
Daniel and the team are very skilled and professional. I was struck by their honesty and skill when they showed me a similar car needing the same repairs I did--totally restoring the front end and part of the engine from a crash. They maintained the cost almost exactly to the estimate, and informed me accurately of progress over time. The work looks great and matches what they told me beforehand. The cost was significantly less than other mechanics. I would definitely do business with them again.
This is a small operation with big results. Had a camshaft and lifters done on my Jeep. They stepped and saved me bunch over the dealer. It takes them time, but convenient and honest guys. They do tires, too. Tight parking area but you make it work when it's worth it.
I have taken my vehicle, my mothers, my best friends and suggested them to anyone needing work done,tires or even looking to buy a used car.They are excellent.
Daniel Rice and Number One Towing Saved our vacation. We were driving north on I26 on a Saturday, needing to get to central Pennsylvania by Sunday for a tournament. Our failing alternator died a few miles north of Number One towing. We learned that no mechanics in the area work on Saturday, including Number One Towing. But Daniel answered the call of a local firefighter who called on our behalf. Daniel brought our car to his shop, got an alternator delivered and installed and got us back on the road in less than 3 hours. We offered "saved our vacation" pay, but Number One refused to charge us extra, saying that's not how they do business.
I've been going to Number 1 Towing for all my car repair needs for years. These guys are honest, very reasonable and know their stuff. Thanks Number 1 Towing!
Great bunch of guys, really helpful and knowledgeable. They help me in finding the best tire so my truck and type of driving I do, had I went with what I thought I wanted I would've spent 200$ extra and not got as many miles as what they found. Definitely a number to save in your phone.
These guys saved my rear end (or shall I save my front end since I hit a deer coming up the mountain) when it came to fixing my radiator in such short notice.
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