This rating is based on customer reviews, inventory size, pricing, and service quality
Overall, King Auto Salvage in Mebane, NC scores 85/100. Reviews skew positive: friendly, honest staff, fair pricing, and help pulling parts; many found hard-to-find rims/tires and got quick service, even after hours. Complaints cluster around communication—slow or no phone response, missed call-backs—and inventory listings that prove inaccurate. A few cite part quality issues (untested or damaged). Inventory variety appears strong; ease of finding parts is good when staff assists, but delays can occur.
No option for zero stars?? That's what they deserve. They don't pick up the phone. Had to drive an hour one way to find out they didn't even know if the part they have listed was good. So I have to take my chances spending money on labor for an "untested " transmission??? At least if they were picking up the phone I won't have to spend time and gas money on a goose chase. Make yourself a favor, buy your parts somewhere else.
Sweet people and I was so blessed to meet Mrs. Hans. They held a alternator for me as it was the only one that was available in the whole NC. I drive from Gibsonville NC to pick it up and Mr. Richard was a blessing as well. They are a people of their word and my car needed a jump to get it back to the mechanic and they are jumping my car off right now. I 100% recommend KING AUTO SALVAGE!
First part was bad, the second one looked like it was taken out with an axe, damaged, and cut wiring harness. It took two hours to make necessary repairs and using parts from my original part to make it work. Buyer beware!
The people who own kings went above and beyond to help me find a rim for my car super helpful very friendly and I highly recommend anyone looking for auto parts to shop here
These guys are awesome to work with. They had the parts I was looking for and gave me a great price. Not too far from Greensboro, and they had stuff I couldn't find locally!
I called one other salvage dealer. They weren't particularly friendly or helpful, told me I could bring my tire by and they would see what they could find. Instead I called King to check with them, they confirmed they had the exact tire I wanted, and price was very reasonable. The first one they brought out did have a mild bend on the rim, so they checked again and found another one that was perfect. They were very patient and helpful.
I had to drive an hour to get here to find three old men chit chatting and not answering the phone. I have seen better work ethic at a McDonald's. They're the only place selling what I needed.
I called this place to purchase a transmission advertised on car-part. It was a good price for the mileage. I asked if it was possible for them to have it pulled and ready by the end of the week. I was advised they may be able to do that and asked for my phone; they said they would call me. After not getting a call back, I called them again at the end of the week. They said they didn't know it was to be pulled and wouldn't have been pulled if I hadn't left a deposit. I was never asked to leave a deposit. Then I saw the price of the transmission was nearly doubled on car-part.
In the end, this place wasted a customers time, and left their customer wondering about the business ethics of the establishment.
Great Guys to deal with, great prices, and great service! If you need parts for your car, come to see these guys, sometimes they have hard to find parts... give them a call or find them on car-part.com!
Wasn't very helpful at all. The guy seemed to be rushing me off the phone. I thought maybe they would be helpful but that was a fail. I won't be contacting them again.
Love love love Kings auto used I am on fixed-income went to Kings and got a beautiful reasonable car that I could afford this is not my first time getting a car mr. King is always kind as well as his sales work with me on getting a car I could afford being that I am on disabilitysometimes they don't have anything there for you but give it time keep going back they will have something for you I am very satisfied and happy with that they treat you like a human being and that you are and we'll work with you as long as you are honest I would recommend in Burlington for anyone who is on fixed-income and who is not on to go there thank you Miss Washington
It was great i love this place and love the people. They are wonderful. Price's are cheap so go out to King Auto Salvage for all your part needs or to bye a car
I went there to pick up a rim for a 2007 Hyundai Sonata. I told them of my needs and they immediately sent someone to pull the rim. Everyone was really nice and as a group they seem to get along well. They also have one of the nicest Porta-Johns I've ever visited. They also have some wonderful cars that are for sale that they have made repairs to that would be wonderful buys for people on a budget.
My husband was quoted 325$ for his car. We heard that Mr. King had been sick, so we patiently awaited more than a week for him to pick up the car. I spend 2 hours waiting for him to arrive at our house this morning, when he came, he wanted to give me 225$ cash and said that was the agreement.
I had overheard the conversations between the two and I knew he was lying. Brian had also written the amount on the envelope.
Bad business, going back on a verbal agreement, Mr. King! Shame on you!
THEY WILL OFFER A WARRANTY THAT ISN'T WORTH THE TIME TO HEAR IT. DO NOT TRADE OR DO BUSINESS WITH THIS ORGANIZATION UNLESS YOU WISH TO TRY YOUR LUCK AND WANT TO GAMBLE WITH YOUR TIME AND MONEY!!!
I MADE THIS COSTLY MISTAKE. THEY WOULD DO BETTER TO OFFER A 30 SECOND WARRANTY RATHER THAN A 30 DAY. THEY WOULD NOT REPLACE THE PART NOR REFUND EVEN A PORTION OF THE FUNDS. THE PART PURCHASED WAS DISCOVERED TO BE FAULTY BEFORE IT WAS INSTALLED AND REFUSED TO HONOR THEIR OWN POLICY.
GOOD LUCK CONSUMERS
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