11/17/2025 12:30am. Flat tire on highway... Google said it was the only one open 24 hours near my location. I dragged my car down there and nobody was there. Tried to call multiple times and no one answered.
The service I received was excellent, even though tire assistance was not available on Sunday. Someone still came out to help me. He was extremely professional, very kind, and saved me from a difficult situation late Sunday evening after work.
I was feeling overwhelmed and frustrated, but he kept me calm and took care of everything. The service was impressively quick, and he was able to reach me within 20 minutes.
I don’t think ive ever experienced better service from a towing company. Their driver arrived earlier than the time quoted and did not hesitate to anything he could to get my car out of the ditch that I was stuck in. I felt so bad because it was raining and the ground was filled with mud, but the operator never took a smile off of his face. 10/10 would recommend!!
Not all heroes wear capes…some drive tow trucks! Long story short, a “shaft” broke as I was driving on the 287. I was able to get to a gas station in white plains and was able to see it dragging on the ground . Insurance was useless. I was out there for about 2 hours only to find out no trucks were available. I called a few local places who also had nothing available. John told me to give him 30 minutes. He was there in 10-15 minutes. Got me all the way to Yonkers in no time on a Sunday night. He even diagnosed the vibration I was feeling for the past month. Thank you for rescuing me John!
Very professional service. Needed my dump truck towed. They came in record time and towed me 40 miles for a great price. Would definitely use them again.
I recently had the pleasure of being assisted by an exceptional tow truck driver, and I couldn’t be more grateful for the outstanding service provided. From the moment I made the call, the driver was courteous, professional, and reassuring, instantly putting me at ease during a stressful situation. They arrived promptly, and their positive attitude and friendly demeanor made the experience so much more manageable.
What impressed me the most was their careful handling of my vehicle, ensuring that it was safely loaded and transported. The driver was knowledgeable, explaining everything clearly and making sure I understood the process. Their expertise and dedication to providing top-notch service were evident from start to finish.
In addition to their technical skills, the driver went above and beyond by offering some helpful tips for future roadside safety and even checked in to ensure I had everything I needed before leaving. It’s not every day you encounter such genuine kindness and professionalism.
I highly recommend this towing service to anyone in need. They turned a potentially stressful day into a smooth and positive experience. Thank you again for your incredible help!
Very responsive and friendly service. I needed somebody to come look at my car at home in my driveway, and they sent somebody out as soon as I called. Price was very fair. When it was determined the car would need more service, they scheduled a tow at a time that was convenient for me later in the day. When the tow truck came, the driver was able to resolve my issue so that I could safely drive the car to the shop myself. Despite coming out in the snow, he decided not to charge me since I didn't need the tow after all. Awesome service and will be my first choice if I need roadside assistance again.
We have consistently received excellent service from NY Tires & Towing. They are readily available, reliable, arrive on time, and are helpful in any situation. Perfect company to call in an emergency situation, or build a business relationship. Highly recommend
Great service . Very reasonable price I want it a car to get towed to PA Towing showed up on time Delivered on time as promised Price was very good compare to others They do beat the competition prices . Highly recommended Nick
Date night gone completely wrong lol. The alternator went on my brand new van (Honda Odyssey), coming back from dinner with my husband around 9pm. Roadside assistance sent out the request. Freezing Pouring rain outside and our car had absolutely no heat. About 12am representative called to say the first guy wouldn't accept passengers, legal reasons. So we canceled the job, and sent out a specific request for someone willing to tow with passengers being as we were about an 2 hours away from home. About 2am we get another call from a representative saying that they found someone willing to take on passengers, they patch me through to John. What a true blessing he was from the very second we spoke, he was beyond compassionate about our situation and wanted to help as much as possible. He explained he would be there shortly and boy was that an understatement. About 30 minutes later he showed up, hooked us up. We were on our way. Once we got to our destination safe he explained that his wife woke him up for the call and told him and I quote, "Go get that money babe!". Shout out to her, she's the real MVP, from one mother to another you saved us. We got home to our boys about 4am SAFE. This kind man came from Yonkers, NY- to Greenwich,CT, then to Hartford, CT and back home! I commend him on his dedication to being a professional, and to genuinely be a good hearted person all around. 5 stars is simply an understatement. A true Go getter. Thanks a million. Kat&Luis
Great experience. I ran out of gas on the interstate, he towed me to the nearest gas station and also helped me to get my truck running again. Very good service with a fair price. Highly recommend.
After being stranded by a very unprofessional towing company they finally found a professional and prompt towing service who came to save the day. They called me and let me know when they would be arriving and arrived when they said they would. Thanks guys!
Very very satisfied! they helped me in a time in need when my family had to move so urgent they helped us in the most professional matter, they made moving so easy! John was the biggest helper very customer oriented! I definitely give this company a five star you won’t regret their awesome service!!! :)
The starter motor went on my Audi in the Galleria mall. Regular flatbed couldn't fit. They came on time and had dolly's on there low clearance wrecker to get me out without any damage. I was very impressed
It’s about that time of the year when your car decides to miraculously starts to malfunction out of no where, at least in my case (water pump seal because of the cold smh), I google nearby towing companies and called a few but some were charging more because of time in service or name, and I found this company and they are very economical doing exactly what other companies are doing. Their customer service is impeccable and professional and I would highly recommend this company services to any one having car issues.
I caught a flat and was in need of tires so I google tire spot near me and so I decided to give them a call and thankfully they did towing as well. Service was great, did not take for ever for the tow truck to arrive once We arrived at the spot new set of tires installed promptly and most importantly great price and I was on my way. I definitely recommend it!
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