What clients say about Coin Exchange in Hartsdale (NY)
⭐⭐⭐⭐⭐
I had an excellent experience today (Wednesday 2/25) at Coin Exchange in Hartsdale. If you’re looking to sell gold or silver and want a fair, straightforward transaction with knowledgeable professionals, this is the place.
The building itself is large, easy to find on Central Ave, and has convenient handicap access right in front. Inside, the showroom is surprisingly spacious and well organized. They carry an impressive variety of coins — rare pieces, international coins, special editions, full sets — in both silver and gold. They also have gold bars, a select collection of high-value Pokémon cards, and even a small but tasteful watch selection. It’s clearly a serious operation with real inventory — not just a counter and a scale.
I worked with Mike today, and both he and Scott were easy to deal with, transparent, and professional. Most importantly, they gave me very fair pricing on my metals. If you’ve ever sold gold or silver before, you know that trust and pricing are everything — and I felt completely comfortable throughout the process.
I originally learned about Coin Exchange through a long-time friend who owns a well-known jewelry store in Scarsdale and frequently uses them for customer gold and silver transactions. That referral alone spoke volumes, and after today’s experience, I understand why.
Whether you’re a collector, an investor, or someone simply looking to sell old jewelry or bullion and get treated fairly, Coin Exchange is worth the visit. I’ll definitely be back — and next time I plan to spend more time exploring their collection.
Highly recommended.
Six years ago I purchased almost $30,000 worth of junk silver Franklins from this company. With the recent uptick in silver prices, I purchased a sigma metalytics tester I decided to test all of my silver. Almost 10% of the coins from Coin Exchange NY are fakes! I am very upset to now find this out and wish I would have tested them immediately after receiving them. I normally would buy silver from reputable dealers like Apmex and JM bullion, but decided to go with this eBay deal because I saved (so I thought) 5% on a large purchase. Little did I know that they were going to sneak in more fakes than what I thought I was saving. A very untrustworthy company to be certain. I of course will never buy anything from them again, but I also want to warn others about my experience so that you do not fall for the same trap.
Was placing an order and repeatedly got merchant errors. They took all my personal information to create an account, but see no way to login and see orders, etc.
Item I was ordering is no longer listed and I can't get help from Coin Exchange NY. I frankly am not confident in their system and customer service.
Honest - straightforward business interactions, with experienced and knowledgeable staff (all of them)
Collectors and jewelry makers alike should go there without hesitation
Just took a few coins that had some value a few silver coin but they had value didn’t look at them all they looked at was if they were silver. And wanted to pay melt price. Just threw the history of the coin’s value in the garbage. And reason why they valuable. Do not waste your time going to this place for that go to pawn shop
I toke some quarters the coin exchange to cash, without even looking the young said for me to just spend them..I told her they were appraised and for to just check the value...As I was talking a man walked ad said that they meant nothing because of the year on them. I tried to explain they had different backings from different places, one had an Eagle flying on it.They just refused to look at the coins. He then stated that he's had these conversations with people all the time. And said don't believe anything on line because it's not true but still never looked at the coins so I proceeded to take my coins. Put them back in my wallet and proceeded to walk out the door as I was walking out the door he continued to speak very aggressively to me. I told him my father had them appraised, but I didn't know where he had an appraised and I cannot ask him because my father recently passed away as I opened the door to step out, he then stated, why don't you take those coins to the store where they were appraised at and don't come back. Not a good place.I will never go there again for anything and if anybody goes there be beware of the man. I then found another place and only gave them 3 of my quarters.And I received three hundred dollars
Both the men and the young lady were both rude.If I didn't have to give this place a review , I would give it a zero
I read the courtesy part from other people and I am partially agree. I simply asked what I was interested and got quick brush off. Most business stores, refer you to another location. Once I saw coins taken out of their see through paper holders to be toast to on top of others coins, I change my impression of that place. They claim to only deal with high value coins but collectors don't just turn properly preserved coins into a pile to deteriorate.
Don't go to that place The manager is horrible they got to change the manager all the rest of the people they good but the manager is nasty he throw people out he throw them out iof the store he told customers never come back he like to scream to the customers you got to change that manager and people who are listening don't go to that place and if you go talk to a Scott he's the best person in that store and if you go talk to Scott she's the best guy in that store
I have had nothing but wonderful experiences with Michael at Coin Exchange. So much so that I have conducted business with him on multiple occasions. He is professional, knowledgeable, trustworthy, and fair with his offers. I would definitely recommend Coin Exchange to anyone looking to sell coins or jewelry.
Good experience, spoke to experts who schooled me on what it is they look for when trying to trade coins or other valuables of that matter. An educational experience to say the least. Was satisfied with what I traded for cash, they are fair and I would go back again.
Scott was extremely helpful for me throughout the process of selling couple of items. Price was great compared to other places that buy and sell gold and I was overall impressed with not only the store and the coins they had for sale, but by the customer service they offer as well.
I had a very good experience at this shop. Michael and Scott took their time and attention with my son and I. They made us feel very welcome and we’re happy to appraise our items. They made us a fair offer and paid cash on the spot. Will come back.
Thank you again - ELLEN
Mike was very kind, patient and helpful. He was honest about the value of the items we had and was very professional. His staff was also very kind, knowledgeable and a pleasure to speak with. I would definitely resell to them again.
I highly recommend this business. Their customer service is second to none. Honest and confirmed my knowledge on getting your coins graded . Sold them a few sets from my collection and very content with what they offered for them.
Went here a couple of days ago with several coins and watches. Staff were very professional. Made me a couple of offers—which were fair—but below what in wanted.
I left. Staff were great. No pressure to sell. Gave me a business card and said if I changed my mind or had other items to sell, I should contact them.
Honest professional people running a legitimate business.
A++++
For people who deal with money, it seemed to be their last concern before making sure we had a good experience. The staff was extremely helpful and knowledgeable. They were so kind and even took the time to teach my kids and myself a few things.
I didn't know what to expect going to experts and not knowing anything. I left feeling comfortable and more knowledgeable. Highly recommend and my kids and I look forward to going back again soon.
I received amazing service from Jason today. After doing some research on my own, he gave me an excellent price for my coins and silverware. He was really knowledgeable, honest, and fair, I can’t recommend them enough!
I don’t know much about coins, but I felt that the service I received was excellent. He took the time to explain the different coins and what their values were to me, and didn’t put any pressure on me to sell them quickly. I felt that he was honest and transparent and easy to work with. Transaction was quick and efficient. Would definitely recommend going here!
Scott and his team provided a safe, welcoming and professional environment while they patiently examined our large collection of coins and bullion. We were treated with respect, and I believe we received top dollar for the collection. I totally recommend their services. Coin Exchange is the sort of firm you’ll want to do business with.
Very professional and well knowledgeable.
I spoke to them over the phone at first regarding an estimate on a watch, they took the time to speak to me and answered all my questions.i was given a more than fair value for my watch and the transaction could not have been easier.
Would definitely recommend, they deserve ten stars!!!
Nice guys, fair prices for when you want to sell gold. I came because their yelp reviews were good and now I’m leaning a good one on google and I’ll go back to yelp and do the same. Nice to know this place exists.
This is an AAA dealer. I am a return customer. Every time I go I have a good experience. Everyone in the store is friendly. Even when I have come at closing, the staff has always helped me. They have a real commitment to explaining they offer the prices they do. Everything is measured and weighed right before your eyes. All the quotes I have received have been 25% to 33% higher than the last highest quote. Everyone is very nice.
I recently came in to purchase an engagement ring and had a fabulous experience! The people working there are SO nice and helpful. They patiently showed me all the details of the ring I had questions about. They were very easy to get in contact with by email or by phone. Very fair prices. Thank you so much!!!
I literally just walked out of the store and had to leave a review. The store is located in a safe little shopping center in Hartsdale NY. It was clean and well organized. I was helped by Scott who was very helpful and friendly. They gave me a great price for my purchase(better then online dealers). If your looking to buy some precious metals this is definitely the place to go with confidence.
Coin Exchange NY has a personable staff, with wide selection from bullion to domestic and foreign numismatics. I stopped in for some silver and I was pleasantly surprised by the low premium and unique selection. They are also one of the last brick and mortar coin shops in the area so definitely give these guys a look before you make your next online order!!
I found them online through their eBay store and decided to visit them in person when I found out they were located so close to me. What a great decision. I purchased a beautiful watch from Scott the general manager. He was professional and very easy to work with. He was knowledgeable about the piece that I purchase. He knew and had records of the last service the watch had and who it came from before they purchased it. The piece is in excellent condition for a watch almost 15 years old. I felt very comfortable knowing that I was purchasing an authentic and working watch. The price was unbeatable. I can't recommend them enough. Thank you guys for a wonderful experience. I'll be back to purchase more.
Went in at the recommendation of a friend looking for some vintage lenses, ended up leaving with more than I thought I would. Because of the name of the store, I wasn't expecting them to be as knowledgeable about non-coin related merchandise as they were.
The gentleman that I was speaking with (I believe his name was Jason) was more than enthusiastic to help and I ended up leaving with a Polaroid camera in great condition and some great vintage glass. I'll definitely be back soon!
