While driving home during rush hour, there was what sounded like an explosion beneath our car. We were able to get the car to a nearby gas station and call Castle.
Frank at Castle made everything easy. He put all our worries to rest. They even provided us a ride home. Amazing customer service. Frank and Frank (two Franks) from Castle were great. We will definitely use them if we ever have an incident like this again.
We can’t say enough great things about Castle. They were incredibly reliable, showed up exactly when they said they would, and handled everything quickly and professionally.
What really stood out was how easy they made the entire process. Scheduling was simple, communication was clear, and they took care of everything without any stress on my end. On top of that, everyone I interacted with was genuinely kind and respectful, which made the experience even better.
If you’re looking for a towing and hauling company that is dependable, efficient, and a pleasure to work with, this is the one. Highly recommend!
1 week into a brand new truck and a giant nail did my brand new tire in. Instead of changing a spare on the side of the highway, decided to have Frank and team give me a quick tow to get a new tire. Always hesitant to trust anyone with my truck but all was handled top notch. Quick and easy. Although I hope to not need soon, will always use Castle if in need.
I hit a deer on a Sunday and was alone with my 3 kids. I called Castle Auto Towing and he immediately came, towed my car and brought it to my auto body shop as soon as they opened! He presented me a bill in a timely manner. All of this with a smile on his face and interacting with my kids to lighten the stress! Highly recommend!
Castle Towing provides an exemplary service. Within moments of calling the truck was dispatched to my vehicle and within a short time the vehicle was loaded and headed back. Can’t say enough about the professionalism and service.
Recently, on a very, very cold day, I was stuck in front of Petco for three hours, waiting for AAA to come to charge and change my battery. When I called AAA, they still had no idea when a truck could come. My son gave me Frank's name & tel. number at Castle Towing. Frank told me he would be in there in 20 minutes and sure enough, he was! He charged my battery & I followed him to his auto center where they changed my battery.
When I was home safe and warm, I got a call
from AAA saying they were on their way.
I highly recommend Frank and his service!
This company came quickly and worked with me to get my car out when it slid in the snow down a steep driveway over a Belgian block border wall into an embankment. The tow truck operator couldn’t have been nicer or more compassionate. Would definitely use them again, no question.
Castle Towing provided exceptional service when I needed help. They arrived quickly, handled my vehicle with care, and were professional and friendly throughout the process. Their pricing was fair, and a great relief during a stressful situation. I was very impressed and will definitely use Castle Towing again if I ever need assistance. A special thanks to Frank.
I was having mechanical issues with my car and needed it towed to a repair shop, Frank at Castle was very accommodating and knowledgable and was a pleasure to work with. Good rates and prompt service.
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