This business is a hidden gem in Chappaqua, NY. I’ve lived here for over 30 years and only found out about the Auto Center several years ago. Better late than never! They are honest, efficient, knowledgeable and very nice people. Their prices are very reasonable compared to any other business I’ve used before. They’re the real deal and I highly recommend them!
Never steered wrong by this shop! They are friendly, accommodating- have helped me in a bind, and never pressured me. I’m not local but worth the drive over every time
We have been a customer of John, Frank and their team at Auto Center in Chappaqua for over 15 years. Very grateful for their meticulous diagnostics, service and reliable communication. You can relax knowing your car is in honest and knowledgeable hands. Thank you very much for fitting us into your busy schedule last week on such short notice to repair our front and rear brakes!!
Ive lived in the area for 14 years and didn’t know this garage was here until a neighbor told me. In any case, it was an outstanding home experience and would reco them to anyone. They were fast, very communicative and very reasonable in their prices. The gentleman I worked with (John) made it all super easy and was pleasant and professional. I had used the guy by the train station for convenience but had mixed results —at best. From now on, I will never go anywhere except to auto center.
Had my car towed there overnight and they were able to fix it the next day without having an appointment scheduled first. Nice people and great service
Wow, what can I say about how great these folks are. They service all my cars one of which includes a classic from the 60ies era and another one which is my daily driver. A family oriented feel with a comforting level of expertise you know you are in good hands! The only thing I could say is I wish I had more money to give them for more service and restoration! :)
The team at Auto Center in Chappaqua are first rate. They care about your car as if it’s their own. They are knowledgeable and price their services fairly. I would highly recommend Auto Center in Chappaqua.
First time to this place for wheel alignment of my Mercedes SUV. I've done alignment in a dealership and a local tire shop. It was the first time that they gave me a sheet of alignment result. I've known this place had the best review nearby and now I know why. The techs are experienced and they know cars. Honest and knowledgeable. Kind and fast. I will come back here for anything for my car, and also recommend for my family members for their cars too.
The Mazda runs great after she had a 30,000 mile maintenance service and alignment. John was straightforward, friendly, upfront about costs, and helpful. A pleasant experience.
First time customer with Frank and John. Super nice and easy to work with. I had some suspension parts replaced and alignment. Got car back quickly and the ride was great. These guys know their stuff and care about what they do. I will be going back. Thanks for the great job.
They did a phenomenal job repairing my aunt's 2014 Range Rover!! Their customer service goes above and beyond... Thank you again for your first rate customer service..
I love it here and know that my car is always in good hands. Frank, John, and Kevin are some of my favorite people ever and they know what they’re doing. I appreciate them so much and fully trust them to take care of the things that I don’t know the first thing about with my car.
I hit one of the Saw Mill River Parkway’s infamous potholes on my way into work and blew a flat, managed to wobble in here. Jack immediately got a tire ordered and gave me a ride to the Metro North. I was able to pick the car up on the way back home that evening.
Saved my whole day, possibly my week. Thank you!
This place is fantastic—amazing people and incredible service. I started coming here in high school, and I’ve kept coming back ever since, through college and grad school. I even bring my car from Boston back to Chappaqua Auto because they’re that good. Super honest, kind, and trustworthy—can’t recommend them enough!
I took my car to Auto Center for inspection and old change, They finished the work as planned and I couldn't be more pleased with the experience.
Tammy was incredibly polite and took the time to answer all my questions without rushing me.
f you're looking for reliable and honest car repair services, Auto Center is the place to go!
Old school competence and customer service. Lovely attention to detail like wrapping tires in plastic bags before kindly loading them back in the car for me to keep the interior clean. If you’re lucky you also get to meet Maggie the dog in reception.
I needed new tires and alignment. I spoke with Frank about which tires would work best for my vehicle, arranged shipment. Guys at Chappaqua Auto did install and alignment. Great job as always … thanks
Every experience has been excellent. Quick diagnosis, professional communication, best in class service. Many thanks to John, Frank and Kevin. I cant recommend them enough. They are friendly, knowledgeable, and always seem to have time for the customer. The service level and expertise is A+, everytime!
This has got to be the best car repair shop in Westchester. They removed a nail from my front tire and repaired it within 30min of walking in. John and his team are awesome. Amazing service at a great price. I highly recommend.
Quality auto shops are really hard to find in my experience, so I wasn't sure what to expect when I gave Auto Center a try. They were fantastic the whole way through, great communication, emailed invoices, quality work and very talented staff. Not much more you can ask for, if you're as picky as I am about your cars this is the place to go!
I was very pleased with the friendly, efficient service this morning. It was easy to make the approintment and the work was finished in the time frame anticipated. I appreciate your guidance in caring for my car and your explanations of the service items completed along with my yearly inspection. And it was nice that the inside of the car was vacuumed and very clean. Many thanks!
Frank and the folks at the Chappaqua Auto Center blew me away with their professional and extremely helpful work ethic. I came in with no warning and totally warn down rotors - metal on metal. They took me in right away and were so friendly ! They made me feel like they were my own personal auto shop - and had been for years ! I can't possibly recommend them more highly ! They were a godsend and I can tell that they're like this with and and everyone !
The literal only place I take my vehicles. I have had three different cars over the years (about 15+) that have gone to them. I can say they are the absolute best, and trustworthy folks to deal with. I have to drive for hours (anywhere from 1.5 to 12 hour drives on a regular basis) so the team I go to can’t just “make it work” for basic daily drives. This crew is experienced and understands the needs of someone who demands from their vehicle. Go to them and you will not be disappointed.
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