What clients say about Slate Valley Automotive in Granville Township (NY)
Had a hard to pinpoint water leak coming into the front of the passenger area of the car. Contacted Joe @ Slate Valley Automotive on a Wednesday he scheduled us to drop the car off within two days. Turned out the car had multiple leaks coming from potentially three locations (sunroof, windshield, roof lights) Joe patiently kept us informed throughout the entire trouble shooting process and successfully resolved the issue in a timely manner. We could not be more satisfied with the professionalism, knowledgeable staff and overall customer service we received throughout the entire process.
We highly recommend Slate Valley Automative. We are extremely happy to have such a solid auto repair shop in our community.
They charged my credit card $274. For a part that was refunded.They Said i was getting a refund and instead charged my card 274 charged me more money. Over $500 for a part was refunded stole money from me. One star too much. Horrible customer service. They will take your money and rip you off. Tell them the parts you need ask for a price doesn't matter. He yelled at me,never been treated so terrible at any place. Do Not go there for anything. Worth the drive to go anywhere else. Not there dont get ripped off. And so rude.
my truck needed some serious body work. I had planned to visit several shops to see what they thought about the work. I went to see joe at slate valley first. he knew exactly what my truck needed, he priced out the entire job for me, he gave me a time frame for the work to be completed and told me when he could fit my truck in. I was so impressed by joe that I never went to visit any of the other shops. my truck has now been fixed and I can not recommend joe and slate valley enough! joe is truly an experienced professional and he is meticulous. he cares. it's not often that I meet someone with this level of integrity. I would not go anywhere else for body work.
Sent my wife in to get two back tires in the mechanic and up hanging up with control arm and thrown it all out of place there was no need for him to hang on it with all his weight to show it was starting to go
I'm sure it's not all the employees but I've had three friends all report theft of items from their vehicles after leaving them at Slate Valley Auto for repairs!!! I mean really? When asked about it, denial is the first defense of course but come on, people know what's in their cars!!! Once or maybe twice could look somewheres else but three people, same story, yeah it's the truth then. I'd take inventory or even pictures of items that could easily disappear before leaving my vehicle there if I were you!!!
Purchased a used transmission from Slate Valley for one of our customers. The transmission price was fair and it was in great shape! Two of their guys loaded it in my car for me, and they let me check it thoroughly while they waited. So far, there have been no problems with the used transmission. We have been very pleased with the service we received.
In addition to being happy with their quality and professionalism, I saw that they also sponsor a section of highway and regularly clean litter from the roadways. To me, that speaks volumes of their character. We appreciate their hard work, on the roadways and in the shop, and we look forward to doing business with them again in the future.
I will never take my car here again. They took over 4 hours to do a tire change that they said would take 1.5 hour, and charged me $130 for it when they quoted me less than $50. The bill quoted 1.5 hours of labor though the car was only in the bay for 20 minutes After they changed my tires, my low tire light is constantly on and they said that should be normal.. months later and the light is still on. Do not take your car here.
The owner was very attentive to detail.very easy to work with .i would highly reccomend this place if you need specialized automotive repairs done . cant say enough good stuff .great reviews
My husband works here and they do another for customers in a timely manner. They're even open during the pandemic for customers needs. They pull parts, sell parts, fix vehicles etc. Great friendly workers etc. Not just saying all this because my husband works here. I dont lie and this place is great for being open during the pandemic and helping people that are struggling with parts or vehicle.
They have a wonderful office and waiting room for customers. They work tirelessly to make sure all your needs are met and that your vehicle is safe. They truly care.
I brought my vehicle to slate valley automotive. Everyone there is down to earth and treated me like family. My vehicle was done very quickly and at a far price. I would highly recommend slate valley auto everyone.
Outstanding customer service, Will is always helpful and takes care of my vehicles as they were his own. I go there with all my auto needs for honest and helpful service.
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