What clients say about B & R Auto Repair in Fort Edward Township (NY)
As we are doing the speed limit coming down the road of fortedward road this lovely employee decides he was to raise his tow hook up like he is about to send it into my window (ps my 12 year old daughter would have been hit if that was the case) when calling the company to explain what just happened whoever answered the phone basically called me a lair and said nothing would be done mind you the tow truck was on a decent size bend no cones “they aren’t required” he states all I got to say is good
Very honest. I went for a simple inspection. Was honest that my car was not ready to pass. Told me what I had to do so I could pass. I did as asked and it cost me nothing I brought it back and guess what...... It passed no problem. Thank you guys I will be back for any repairs I can't do myself.
I am a dispatcher for a roadside service company. I received a frantic phone call from a customer saying their tow driver (from B & R) was falling asleep at the wheel and the customer had to grab the wheel several times to avoid running off the road.
B&R top notch people.. always willing to help if possible.. stopped by this morning to see the chances of getting front rotors and brakes put on my car because it was beyond metal to metal..took car right in ,no appointment and got it done quickly..if I could rate them a 10 I would. Thank you so much guys
Went in for NYSI and was surprised at level of honesty and transparency. I work on my own vehicle's so I know the conditions of them and pre inspect before I take them anywhere. With that said as we all know there’s no lack of places trying to upsell things or demand unnecessary repairs at inspection time. Mike knew what he was doing and looking at and didn’t go looking for things to upcharge. By the book what was needed for NYSI. He even brought to my attention that my summer car is now 25 years old and a classic so only $10 for the inspection. Honestly and integrity is hard to find nowadays especially in the car business, but not here. I never leave reviews but I wanted to help people out there looking for repair services by highly recommending B&R. I will be using them again for any repairs I can’t do.
Got my inspection done. Super nice, needed a lightbulb changed and it was exactly what it would have cost at AutoZone. 31 bucks for inspection and the bulb! Will be back for sure if I need repairs done.
Mike and his son have done an absolutely amazing job after I had a car accident. They were also very patient and understanding when I kept calling about the car and checking up on the status. They exceeded my expectations in terms of mechanical and body work. They are very knowledgeable and respectful and will not take advantage of you as I know many people fear.
I will never take my car anywhere else. After getting a $1400 quote from Warren Tire just to pass inspection, I went to B & R. I only needed 1 repair for $128. If you want honesty, efficiency, and a more than fair price, this is the place to go. Mike is just a good person over all.
They went out if their way to get me the help I needed, and quite quickly! I was broke down and from out of area, I appreciate that they took care of an outsider so well!!
Motorcycle broke down on Easter Sunday. We called our AAA. It only took about 20 minutes total. They got our bike home safely and was very professional!! Highly recommend!!
We've been here several times for service as well as towing. Everyone is friendly and helpful and the pricing is very reasonable and fair. I look at Mike as more of an old time mechanic and the reason I have to say that is because if something only takes a few minutes to fix then he won't rob you like so many others will. AAA+
