Romeo Chevrolet Buick GMC, LLC in
Lake Katrine (NY)

Jeremy Thorpe was a huge help. He made the process easy and enjoyable. We’re so happy with our new car. I highly recommend contacting him if you’re looking for a new car.

We recently purchased a new Buick Envision and had a wonderful experience with Ashley Sadler. As a growing family, this was an important decision for us, and she took the time to answer all of our questions and make sure the vehicle was the right fit for our needs. She was communicative, patient, and never made us feel pressured. Since we were traveling a couple of hours to the dealership, she made sure everything was ready for us ahead of time, which made the process smooth and efficient. We truly appreciated her honesty and professionalism and would highly recommend her to anyone looking for a positive, low-stress car buying experience.

I have to give a big shoutout to salesman Andrew Novwack sorry if wrong last name, he was great he worked so diligantly to get us into a new vehicle he went above and beyond and to John in finance he was great and made things so smooth. Now I have 4 stars cause left voicemail to the used car manager to receive no call back ever about an issue I was having prior to the sale so disappointed with that but truthfully that was the only negative and also 1 more negative thing but still gonna wait to see outcome on getting a second keyfob for the vehicle as there was only 1 key when we picked up car. I will recommend dealership to friends and family my son bought from Romeo Kia and had a great experience also.

Every person I dealt with at Romeo was really friendly and immediately responsive. Charizma answered my Internet inquiry and tackled all the questions I had. Katrina offered me a great price. Eddie made the financing a breeze. Pat not only took me through the entire car twice with total knowledge of all its features, he also picked me up and brought me to the dealership to complete my purchase. More than one employee stopped to congratulate me as I was leaving the showroom to drive my car home. Just a really pleasant experience all around. Could not give Romeo a stronger recommendation

Had an incredible experience buying a car from Romeo Chevrolet in Lake Katrine with "Max". Most attentive salesperson. Went above and beyond with helping me find my dream car. Thank you!

My experience with Romeo Chevrolet has been great from online inquiry to closing the deal in person. Madison and Katerina were very responsive via email, and were able to give me a reasonable offer for my trade and the purchase of the new truck, so I had an expectation before taking the drive. When I got there, I was connected with Ethan and he continued the same level of experience. He did not deviate from the invoice that was offered via email, and DID NOT add thousands in fees once you were in the sales office, like other dealers I had experienced. He was very straightforward and upfront with what they could accommodate and what they could not accommodate. Overall it was a refreshing experience and would recommend them to family and friends.

My salesman Tyler was great with answering any questions I had along the way with the purchase of my new used truck. Jonathan in the finance department was great with getting my financing and warranty completed in a timely manner. Answering any and all questions that came during the process. Both gentlemen also helped my wife out with getting out of her lease and into a newer vehicle. Overall it was a great experience.

Great dealership! Purchased a beautiful new suburban and they were fair and quick! Much appreciated Romeo Chevrolet!!??

I recently purchased a Chevy Silverado from Andrew and it was a really great experience purchasing my truck here. Andrew was fantastic—knowledgeable, honest, and easy to work with. He answered all my questions and made sure everything went smoothly from start to finish. Highly recommend this dealership and definitely recommend working with Andrew.

Got a used Prius for a very fair price and in excellent condition. Max, my salesman, found the Prius on an adjoining dealership. He was easily the best car salesman I have ever worked with. He knew I wanted a hybrid and worked hard to find me one. Max is knowledgeable and more importantly treated me as a human being.

Well...George has done it again! We are so happy with the purchase of our new Buick Envista. This is the 4th car we have purchased from him and would not go anywhere else. The service and care are top notch. We will continue to use Romeo for our vehicle needs. Maybe our son will get his first car and that will bring us to #5.

I live 4 hours away and want to start my review by saying that. That’s how helpful and great of an experience this was and was worth every minute of that drive. I requested information about a GMC Terrain that was a great deal. George called me instantly and went over the details. He wasn’t pushy, wasn’t your “classic sales guy” he wanted to get me into the right car at the right price. Really felt like he was on my side. We got everything set up, I came in and was in and out within 45 minutes. Fastest, smoothest buying experience ever. I would drive 12 hours to buy from them again. Really great people, really great cars, and a really great price. I could not ask for more. Thank you again George!

I love my new car! Max was great ! Everything went smooth and quick! I am very pleased with everything !

Just recently purchased a Jeep Compass from Romeo Chevrolet. I had been looking around for a newer car for a few months and landed on this Jeep that was a great deal from them and saw the other great reviews here. I worked with Max for my car buying experience and he was awesome, honest and communicative. Shout out to him for being a real down to earth guy and making the whole experience comfortable and no pressure. I know for some that car buying can be intimidating, but not here. I highly recommend coming here if you’re looking for your next vehicle! I’d like to also say that Eddie who deals with the financial side of things was amazing as well. Thanks again for everything and I will definitely tell others to come by!

I uploaded what I wanted on Chevy.com, Romeo came up on my search......The salesman (if you need a name I can provide) called me and I told him what I wanted to pay a month. He called me back a short time later, with in a day or two and was right where I needed to be. I proceeded to the dealership and was very impressed. I met with my salesman and he was very professional and polite. I then met with the finance manager, also a very nice gentleman, who seamlessly continued my transaction and was so fast with the paperwork........I was out of there in no time and driving my new truck! Thank you to all the Romeo staff for a most pleasurable experience! Respectfully, A retired Veteran

My experience with this dealership was incredibly disappointing. I worked with Michael Kelly, who was very nice, but there was a constant disconnect between him and the finance team. On two separate vehicles, I was quoted a price only for the numbers to come back completely different once the finance team reviewed them. While I was waiting for clarification and follow-up to continue the conversation, each of those vehicles ended up being sold to someone else. At the end of the day, consistency and clear communication matter. Don’t set expectations or make promises that can’t be delivered on. I genuinely thought this would be a great experience, but unfortunately it was not.

I wanted to give a review of my experience at Romeo Dealership on 9W in Kingston and as time was slipping by as life goes on I realized that I hadn’t gotten a chance to do it, so here goes. I had a great experience as this was my first time buying a car alone. All of my other car purchases were with my late husband and now it was up to me. The Sales Consultant Matt Lopez was more than professional, he was a pleasure to work with very patient and knowledgeable. There wasn’t any pressure to get the sale that day. He knew that I was a little nervous, but was very patient with me. I also wanted to mention the Financial Manager Steve who worked with me on the phone and walked me through the process. I would definitely recommend Romeo to anyone looking for a new or preowned vehicle. Thank you so very much for making this purchase so easy for me. BTW I absolutely love my car. Darlene Stratton

I just purchased a brand new 2026 Chevy Silverado 3500 Z71 4x4 Crew Cab Duramax, and had an outstanding experience from start to finish. My salesman, Max, was absolutely exceptional. He was knowledgeable, patient, and genuinely committed to making sure I found exactly what I wanted. There was never any pressure—just honest guidance, clear communication, and true professionalism. Max went above and beyond at every step. He answered every question, made the entire process smooth, and treated me with the kind of respect and care you rarely experience in this industry. You can tell he takes real pride in his work, and it shows in the way he supports his customers. Max is the real deal. No games, no pressure, no salesy nonsense. He listened to what I wanted, walked me through the options, and got it done. Fast. Clean. Professional. Max knows his stuff inside and out, and he treated me with straight respect the whole way. If you want someone who actually gives a damn about getting you the right truck—not just making a sale—go see Max. He earned every bit of this review. Solid guy. Solid experience. Solid truck. If you’re looking to buy a vehicle, ask for Max. He deserves every bit of recognition for the incredible service he provides. I couldn’t be happier with my new truck or the experience overall. Highly recommend!

I had a great time buying my 2022 GMC Canyon from Romeo Chevrolet. Shout out to Max and Steve for a smooth experience from beginning to end! Both of you were great to speak with and I appreciate the efforts made to meet my finance goals and getting me a great rate. Easily the best dealership experience I have ever had. The truck was listed for an amazing price and the condition is beautiful. For the price I have never seen one so clean I was shocked it was real! I traveled over an hour and it was totally worth it! I would recommend Romeo for a stress free and great buying experience.

I had a wonderful experience at Romeo. The salesman, Nick Amodeo was incredible. He was knowledgeable, kind and very patient with an old lady. I would definitely recommend Nick to anyone interested in getting a car.

Absolutely seamless transaction! George D our salesman and Steve V our business officer were amazing! I will be referring everyone who wants a Chevy, to these gentleman. No pressure or scary sales tactics. Honesty and knowledge are the key words! I wish I could give more than 5 stars!

Me and my wife both had a great time buying both our new vehicles from Romeo Chevy Kingston. We both did business with Chris Teitter and he made sure we were comfortable and happy the whole time we were there! Answering every question to the best of his ability and handled every one of our worries with ease! Not only did he make sure we were happy and confident, he would go out of his way for us to make sure that we were getting the proper answers and treatment! We both finalized the deal with Marco, with the business department and we got the same exact treatment with him! They both made sure to explain everything thoroughly to ensure that we in fact were making the right decision! Definitely a great experience dealing with both of these great guys, happy, friendly, and willing to help!!

Buyer Beware – My Experience at Romeo Chevrolet On August 18, 2025, I took delivery of a 2023 Chevrolet Silverado 2500 (clean Carfax, no accidents reported). My sales rep, Ashley Saddler, was wonderful to work with and answered all of my questions. Unfortunately, what happened after delivery completely ruined my experience with this dealership. Being a mechanic, I put the truck on my lift as soon as I got home. That’s when I noticed white overspray on the passenger-side bed trim, heavy body filler (Bondo), and beat marks—clear evidence of major prior damage and poor repair work. This was never disclosed to me, and certainly not reflected on the “clean” Carfax. I immediately contacted Ashley, who was very responsive and apologetic. She referred me to the used car manager, Llelwyn Bosewell. After leaving multiple voicemails without a return call, I drove an hour back to the dealership on 8/20 to speak with him directly. When I showed him the damage (in the rain, no less), his first response was dismissive—“Who could really tell?” He reluctantly referred me to their collision center (Romeo Collision), where the estimator agreed the repair was very poor and that my outside quote of $2,700+ was fair. Oddly, when I spoke with Bosewell again, suddenly their shop could “fix it for $1,500,” He told me he would cover that repair but nothing more, which made me seriously question the quality of what was being offered. He initially insisted I pay $500 of that amount until I made it clear that I would not be paying for undisclosed prior damage on a nearly $70,000 truck. Eventually, he agreed to cover the full repair. Before that was resolved, however, the finance department (Marco) called on 8/21 to say he had made a $2,000 mistake on my payoff amount. Instead of owning the mistake and working with me, Bosewell got on the phone and spoke to me with complete disrespect and arrogance—telling me “it’s your credit, not mine” and even threatening not to pay off my trade-in. He raised his voice, talked over me, and treated me like a child. I have this conversation recorded, and it’s 10+ minutes of being disrespected as a paying customer. After nearly 20 minutes of back-and-forth, he finally agreed to correct their financing error by paying off my trade-in in full if I agreed to cover the body work myself out-of-pocket. I accepted this just to be done with the ordeal. So now, after spending nearly $70,000 on a truck and an extended warranty, I’m still paying out of pocket to repair damage that should have been disclosed before the sale. This was by far the most stressful and unprofessional buying experience I have ever had. I strongly urge anyone considering purchasing a vehicle from Romeo Chevrolet to be extremely cautious and do a thorough inspection before signing anything. Thanks to Mr. Bosewell’s behavior, I will never return to Romeo Chevrolet, and I strongly caution others to look elsewhere unless you want to deal with someone who thinks treating paying customers like garbage is acceptable.

My first time to the dealership (I live a few hours away) and I can’t thank Mike Kelly enough for the awesome experience buying my new Blazer EV SS. Complete honesty and professionalism during my buying experience. He explained each step of the buying process, answered all my questions, and checked in on me the next morning to make sure I was completely satisfied. I also have to show some appreciation to Markos in finance. He really took care of me. First time meeting them both and I felt like I was part of the family. Thank you guys for staying late and not rushing through my spot delivery I truly appreciate it.

Everyone was fantastic. Made us feel like family. Stress free transaction, helped with trading of my old car and financing of new. Ethan was so easy going made me feel as if we knew him forever. Ask for Ethan, you’ll be beyond pleased. ROMEO CHEVROLET BUICK GMC, LLC LAKE KATRINE, NY Here’s our beautiful girl. 2026 GMC Terrain Denali.

I had a great shopping experience at Romeo Chevrolet Buick GMC, George was great he wasn’t pushy and didn’t pressure me into something I didn’t want . George made the buying process a breeze! He to get me the best deal!! Definitely worth the two hour drive from NJ!! Ryan was great as well too!!!

I had an incredible experience purchasing my new 2024 GMC Canyon Elevation at Romeo Chevrolet in Lake Katrine, NY. From start to finish, everything was smooth, professional, and stress-free. Jeremy, my sales rep, was outstanding knowledgeable, honest, and super helpful throughout the entire process. He made sure I found exactly what I wanted and made the experience enjoyable. John in finance was just as impressive. He clearly explained all the details and made the paperwork process quick and easy without any pressure. I couldn’t be happier with my new truck or the service I received. Highly recommend Romeo Chevrolet and their amazing team if you’re in the market for a new vehicle! :)