They are absolutely amazing! I broke my front suspension on a huge frost heave. I was far from home in a snow storm. They had me fixed and out the door within 24 hours. There was no nonsense. I was expecting the worst as per usual with car repair. Especially when over a barrel. But to my surprise I stumbled apon good people and quality service! 100% recommend this place!
We brought our 2020 Hyundai Elantra in for an oil change and an inspection all was done friendly and professional the price was fair this was my second time at velocity I had my brakes done last year and I was very pleased with the results.
Everything you could ask in an automotive shop. Everything done on time, and very easy text message system about how the work is going on the car and when the car is done! ☑️ overall very great shop and great people running it!
Great group of guys. Totally transparent in regards to the work needed. I was stressed before meeting the Velocity team. I will be heading there moving forward for any auto fixes needed.
Special thanks to Pete and Tommy!..
these guys were absolutely great! friendly professional highly knowledgeable and accommodating. I have found my new go-to hometown automotive shop. I can with no reservations recommend these guys!
Knowledgeable, efficient. Ordered parts we needed and fixed the issue quickly. Reasonable prices, fast and friendly service. Will definitely use their place again if ever needed. Thank you guys for the new wiper motor installation!
I’ve been putting off getting my Forester tuned up, and a friend recommended Velocity Autoworx. The results of choosing them are worth every penny. The inspection was thorough and everything need was shown to me by Devin; costs were explained to me, and Pete and Amanda were excellent and professional guides to decide how to proceed. They’re only 10 minutes from my house and I don’t think I’ll every look for car repairs or inspection anywhere else. There was no pressure, just information— professional, friendly, and knowledgeable. Where have they been all my life!?? One happy customer here.
One of the best auto repair experiences I’ve had. Absolutely will be bringing my Toyotas back here when I need work done in the future. Faster than expected, super convenient, I would definitely recommend them to anybody in the area.
Always a pleasure to do business at Velocity. Friendly employees, great service. They make it easy to understand repairs and maintenance needs for your vehicle, but never pressure you to do anything over and above what you come in for.
These guys are the best!!! I took my 2024 XC90 there yesterday for an oil change. I live in Livingston Manor so I didn’t want to drive all the way to Wappingers plus I wanted to support local. Glad I did. Friendly, knowledgeable and truly a pleasure to work with. Thank you!
I love velocity auto. Dealing with cars (buying, maintenance etc.) is always a matter of trust because the average person doesn't understand the details, and I've always felt that these people are extremely trustworthy and straightforward. Great people.
My first experience with Velocity in Kerhonkson NY was outstanding. Such excellent diagnostic skills and attention to detail in identifying and repairing all the issues to make my car safe to drive again. Also, answering my questions in a customer focused and understandable way. All this and more such as getting back to me in a timely way and keeping me posted on progress will keep me coming back and will refer Velocity to my family and friends. Thank You Pete, Tommy, Amanda and the Velocity Crew.
Great service every time, they make ya feel like you’re at the front of the line. Their efficient and good at what they do. Just watch out for Tommy he’s a funny one!
I’ve brought my car in for a few different updates, fixes and replacements. It’s always a pleasure to come here and the work is 100% honest and beyond reliable. As with all things it’s a challenge to find the most trustworthy of businesses, I found that at Velocity and I feel lucky to have this crew by my side when I need work done on my car or just as simple as an oil change or inspection. I Highly recommend!
Phenomenal customer service (shoutout to Pete!), super fast, and friendly! I don’t recall receiving such wonderful service ANYWHERE in recent memory. My new favorite spot. Thank you, Pete and Tommy!
I felt completely taken care of by Pete, Amanda and the team at Velocity. They worked on my 2007 Mercury Grand Marquis twice in the past few months. Having an older car comes with the risk of issues that crop up for repair. The most recent issue was in the upper steering column and the part that needed to be replaced is no longer made. They got in a used replacement, but unfortunately it had the same defect in the plastic tubing. In the end, they fabricated the piece in metal after researching the specs to make it. There is absolutely no place else that would have gone to the lengths that they did to identify the issue and repair it better than it ever was. The fact that they had a machinist to make the piece as well is amazing! I feel that they're extremely knowledgeable and trustworthy. The best combination with car repair and not always easy to find. Their pricing is also very fair given the expertise they offer. Thank you to everyone at Velocity!!
My husband and I just moved to the area and came to Velocity on a local recommendation—we were looking for a trustworthy, knowledgeable mechanic. What a great experience!
We brought in two cars for an oil change and inspection, and the team was incredibly thorough. They provided a clear report with everything ranked, from urgent fixes to helpful recommendations for keeping our cars in great shape.
We’re thrilled to have found such high-quality work paired with genuinely friendly service. We’ll definitely be bringing all our cars and motorcycles here for years to come. Thank you, Velocity!
Fantastic experience. They accepted my car immediately kept me up-to-date on progress and explained everything thoroughly. Also provided images of what they felt needs attention in the future.Very friendly, which is key these days.
As is always the case, Velocity Autoworx took good care of us (me and the car.) Timely service and friendly people made the visit easy. The website scheduling was very convenient. Glad they are in my neighborhood.
I have to say I give a five star for this team, just the attitude when I walked in, was very professional and very honest, which means a lot to me and the service was very prompt. Tom was very quick very honest upfront with me. I haven't experience that at no Auto station that I’ve ever walked into where I actually felt like being at home. You gained a well satisfied customer that will be returning for future services thank you guys. What a team.
I was taken immediately at my appointment time. I came by because my battery went flat twice and they gave me an appointment the next day! I waited a while while they checked the battery and yes it needed to be changed. They explained why in detail. I complained about the high price of the battery. When I received the bill they had discounted the battery. I like this place because they make sure my car is in tip top shape and safe to drive. As an elderly widow I need a place I can trust that knows me and remembers everything about my car. And gives me an appointment immediately when needed!
I’ve had great experiences with these guys every time. They’re honest and good at what they do. They explain things really well and give me a full list of options on things that need to be done so I can prioritize what is important. I’ve found my mechanic for NY!
I would not hesitate to take my car here again. If you're in the area and looking for a mechanic, this is the spot for you.
I was lucky enough to have them look at my car without an appointment. They found that all of my brakes were metal to metal and quickly offered options to get them replaced within just a few hours. They were extremely courteous and over communicated all of the possible things that needed work on my car and didn't pressure me to do anything beyond what was needed that day. I was visiting the area but if I lived nearby, these guys would definitely be my regular shop for everything I need for the car. I now have a list of things that need to be done on the car to take back to my local shops.
They are honest, reliable, and genuinely care about their customers. Every time I’ve brought my car in, they’ve been upfront about the work needed, given fair pricing, and completed the job quickly without cutting corners. The team is friendly, professional, and great at explaining things in a way that makes sense. It’s rare to find an auto shop you can trust completely, but this is definitely one of them. If you’re looking for top-notch service and peace of mind, this is the place to go!
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